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Customer Service Project Manager/Field Officer

October 18, 2016

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Address: ** ****** **. ****. **** Fairview Quezon City

Cellular No.: 093********/091********

E-mail Add:


Self-motivated with initiative and focus

Reliable and dependable with a good work ethic

Communicate effectively with others

Willing to be trained in different areas of learning and interests

Knowledgeable in basic computer operations


Good interpersonal skills

Hardworking and patient

Fast learner and can work under pressure

Capable of Multi-tasking

Educational Records

College Level: Asian Institute of Computer Studies (AICS) 2002-2003

JTM Building. Regalado Fairview Quezon City

Bachelor of Computer in Science (Undergrad)

High School Level: North Fairview high School 1998-2001

High School Diploma

Elementary Level: West Fairview Elementary School 1993-1998

Elementary Diploma

Personal Data

Age: 29 Place of Birth: Quezon City

Sex: Male Civil Status: Married

Weight: 175 lbs. Citizenship: Filipino

Height: 5’7” Language Spoken: Filipino and English

Date of Birth: May 12, 1987 Religion: Catholic

Parents’ Name: Mr. Roberto Villapaña and Mrs. Margarita Villapaña


Work Experience

ABDA Construction Incorporated November 29, 2009 – July 2016

#1 Forestry cor. Lands St. Vasra Diliman Quezon, City

Administrative Coordinator

Provide outstanding customer service to improve customer satisfaction and relationship.

Monitors, Assigns and distributes work assignments, and reviews work performed by staff.

Compiles, prepares, and analyzes daily team reports and accomplishments for billing preparation.

Communicating task updates and progress on a regular basis to the General Manager

Billing Processor

Supervise compilation of necessary data for billing.

Handle Billing and Collection of a specific department.

Compile and maintain documents and records of all billings.

Plan, supervise and analyze billing and collection activities.

Project Coordinator/Engineer

Responsible for managing and supervising people and team assignments.

Securing Permits to HOA, Barangay’s, City hall, DPWH and MMDA

Checking plans, Drawings, for accuracy calculations.

Ensuring that all materials in plan are used and standard

Documenting and Compiling projects permits

Keep the Project Manager(MWCI) and others informed about project status

Represent management in various meetings with Clients.

Compiles, prepares, and analyzes daily team reports and accomplishment.

Resolve customer service issues appropriately and competently

Establishing and maintaining good customer relations

Ensure accurate and timely documentation of reports

Safety Officer

Help Manage risk and hazards in the area

Overseeing quality control and health and safety matters on site.

AutoCAD Operator


Mrs. Diosdada Pangilinan

Vice President for Finance

ABDA Construction Incorporated

#1 Forest Tree Corner Lands Street. Brgy Vasra Diliman, Quezon, City

Aldrine Motos

Business Man

Pine St, Brgy. West Fairview Quezon City

Carlos G. Salcedo

Email Support

SPI Global, PLDT España near Rotonda

*Other needed information shall be furnished upon request.

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