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Data Entry Customer Service

Location:
Philippines
Salary:
12,000
Posted:
October 18, 2016

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MARIA FE B. CASTAÑEDA

PUROK *, BAYACABAC, MARIBOJOC, BOHOL

Contact Number : +639*********

Email Address : acw4lw@r.postjobfree.com

: acw4lw@r.postjobfree.com

Birth Date : August 09, 1990

Civil Status : Single

Nationality : Filipino

JOB OBJECTIVE:

To seek a position in a progressive, innovative company where my skills and an extensive administrative experience covering administrative duties, office management, and document preparation and excellent organization and communication abilities can be utilized to the fullest.

PROFILE:

Can work with a minimum supervision.

Workaholic individual

Ability to multi task and prioritize daily workload

Can easily adapt to working environment

A career oriented individual which possesses skills that is necessary for the improvement of my daily activities.

Can work well in a team.

Excellent spelling and grammar skills

Fully aware of data confidentiality issues.

ACADEMIC QUALIFICATIONS:

2010 – 2013

AMA Computer Learning Center College (ACLC- Tagb. Branch)

Business and Office Administrative Services

Relevant Module:

Marketing : Subject Topnotcher

English Com. : Subject Topnotcher

Accounting 1-3 : Subject Topnotcher

E-Management : Subject Topnocher

June – Dec. 2008

Crispa Technical Training Center

PC Operation

Accredited by TESDA programs

W/ GPA 89.10

2003 – 2007

Pagnitoan High School

4 GCSEs at grades A*- C

WORK EXPERIENCE:

FINANCING COMPANY

Lend A Hand Lending Investors Corp.

Tagbilaran Branch, Bohol

DATA ENTRY CLERK June 2013 – Sept. 01, 2016

(Awarded: Admin Staff of the Year 2014)

Responsible for the input and maintenance of data w/in the company database. Also in charge of processing small and large volumes of orders and responding to any enquiries regarding records.

Ensuring the accuracy and relevancy of all data entered into databases.

Sorting and processing invoices from gasoline billing, motor parts purchase order and billing.

Highlighting any discrepancies in data to field collectors.

Answering the phone, fielding and converting calls to clients.

Entering sales data, market survey information and personal information into computer databases.

Checking, fixing and assisting the work of other data entry operators in over 31 branches.

Handling confidential information in line w/ the firm’s data security protocols.

Performing data review and clean-up processes.

Cross referencing data to ensure its accuracy and completeness.

Scanning forms and sorting the information to our head office management staff.

Assisting managers with the development and maintenance of collection data and reports.

Balancing the petty cash fund and vouchers.

Reconciling bank balance and net cash on hand every day.

In charge in making pay slip in every salary cut-off.

Follow up calls to our customers who have a balance overdue.

Made travel arrangements and organized accommodation for senior managers.

Prepare payable paperwork packages for approval to Head Office.

MERCHANDISING ENTITY

D3rd Trading Cellphone and Accessories Cellshop

Urgello, Cebu City

SALES ATTENDANT Nov. 2009 – May 2010

Responsible for catering the customer’s needs and wants of particular products and services.

Greet and talk to customers in a courteous manner.

Answering and responding to customer inquiries regarding the merchandise and services.

Accept payment and makes change.

Displaying merchandise on the racks in an attractive manner.

Prepare list of items to be re-stocked.

Handle refunds, returns and exchange of merchandise.

Maintain and manage store room neat and tidy.

Assisting customer on how to load their prepaid mobile number.

Advising and giving tips to customer on what load promos are available.

Follow check list after opening and before closing the shop.

MERCHANDISING ENTITY

Aiko House of Fashion

Tubigon, Bohol

SALES CLERK and CASHIER March – Nov. 2009

Responsible for catering the customers likes and dislikes of RTW merchandise.

Receiving RTW merchandise selected by customer.

Accept payment and makes change.

Wraps or bags RTW merchandise for customers.

Calculate sales discount to determine price.

Keep record of sales; prepare inventory of stock and order of RTW.

Stamps, marks and tags price on RTW merchandise.

Answering customer’s questions concerning location, price and the use of merchandise.

Set up advertising displays and arranging merchandise on counters and tables.

TRAININGS and SEMINARS:

Professionalism Seminar October 17, 2010

UCCP, Tagb. City

Data Encoder (RPHIS) – On the Job Trainee Nov. 2012 – March 2013

Provincial Assessor’s Office, Province of Bohol

Branch Encoder’s Seminar March 15, 2014

Nikita Group of Companies

Mabolo, Cebu City

TAX Updates During the 2015 Tax Campaign Kickoff February 27, 2015

Bohol Cultural Center, Tagb. City

AREAS of EXPERTISE:

Data entry procedures Creating new records Data Management

Copy Typing Spotting text errors Updating Archives

Order Entry Retrieving Information Data Collection

Customer service Document Management Data Capture

REFERENCES:

Ms. Cherime N. Lapoja Mr. Julian Yurag Jr.

Business Development Executive District Supervisor

Med Specialized Inc. Nikita Group of Companies

8th Flr. 2Quad Bldg. Cardinal Rosales Mabolo, Cebu City

Avenue, Cebu City Cell No. 091*-***-****

Cell No. 093*-***-**** Email add: acw4lw@r.postjobfree.com

Email add: acw4lw@r.postjobfree.com

Mrs. Gemma Cuering

Zamora Law Office – Private Clerk

2nd Flr. Rose Shopping Mall, B. Inting St., Tagb. City

Cell No. 090*-***-****

Tel No: (038-***-****

I hereby certify that the facts contained in this resume are true and complete to the best of my knowledge.

MARIA FE B. CASTAÑEDA



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