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Customer Care Driver

Location:
Bolton, Gt Man, United Kingdom
Posted:
October 18, 2016

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Martin G Dixon

* ******** *****, *******, ******, BL66JR

Home Phone 012**-******

Mobile:- 077**-****-**

Career Summary

Selwyns Manchester Airport

March 2016- Current PCV Airside driver

Springfield Coaches

Aug 2015-March 2016 Daresbury Warrington Depot

PCV Driver

Stagecoach Ltd Chorley Depot . PSV Driver

Liverpool Head Office Company Road Inspector

Chorley Depot. Bus Station Inspector

Jan 2008-Aug 2015

Dickinsons Enviromental Services Horwich Bolton

2007-2008HGV Driver/Operative, Skip, RO-Ro vehicles, Plant operator and 360 Operator and Crusher

Armstrongs Enviromental Services Horwich

Sep 2007-Dec 2007 Yard Manager

Greater Manchester Waste Collections, Manchester Airport

2006 – 2007 Airport Waste Operations Foreman

Greater Manchester Waste, Bury Transfer Loading Station

2005-2006Weighbridge Clerk Bury

2003-2005Recycling Operative, Driver, Loader

Selwyns Manchester Airport

2002-2003 Airside Driver

A. Mayne and son Ashton New Rd Depot, Manchester

2002-2002 Bus Operations Supervisor

Greater Manchester Buses/Firstbus Swinton-Bolton-Bury

1990-2002Driver, Inspector, Service Manager

Hallmark Coaches Luton

1989-1990Psv Tour/Airport Driver

Westbus London Ltd Hounslow London

1988-1999UK/European Tour Driver

TRAINING

2014: Fire Marshall course

2013: Current DQC card annual 5 year course completed.

2008: ITTSAR Crane operators certificate.

2007: Manchester Airport GSAT, and Airside Driving Course

2007: HGV Class 2

2005: Duty of care course GMW Head Office.

2004: NVQ Level 2, SPMO Specialised plant machinery Operator

2003: MRF Training, Basic Shovel Loading Skills

2003: Hook lift HGV training Ro-ro equipment training,

Health and safety at work training, Asbestos trainng

Fire Extinguisher training,

2001: Management studies, Continuous Improvement & Development

1996: ABTA City & Guilds of London Institute COTAC Level 1

1996: Bus & Coach Training, NVQ Level 2 Inc Customer care

OTHER INFORMATION

Full Name : Martin Gerard Dixon

Marital Status: Married

D.O.B. 01-11-1960

Driving Licence: Full current and clean inc PSV1 HGV 2

DQC: Current

Tachocard: Current

Education: St Josephs High School Horwich

Enhanced CRB: Current Apr 2013 No:-001*********

Computer ops: Microsoft Word, Excel, Outlook,Powerpoint,

Proffesional Memberships: Association of British Travel Agents

Interests: Aviation enthusiast, Gardener,Recycler, Historic cars, Photography, travel

Career History and Skills

Airport Waste Operations Foreman

Planning of all waste movements on site in accordance with Government legislation, Company policy and airport requirements.

Production of daily operational reports

Day to day site management, meeting all contract conditions and performance indicators. Ten areas, 13 Cat 1 waste Compactors, and over 100 other types of waste removal and recycling facilities on and off site.

Driving of all types of Heavy plant and vehicles with relevant certificates.

Meeting tenants to advise, educate, encourage and initiate new ways of dealing with waste and recycling.

Laison with contractors

Daily telephone enquiries

Reporting, in writing, with photographic evidence of any offenders re fly tipping, then processed by the Enviroment team.

Working closely with Greater Manchester Police with all aspects of Fly Tipping.

Waste Audits, Education of Staff, Surveys and routine maintenance of all areas on site.

Constant communication with the Enviroment office and the DEFRA office on site at the Airport.

Delivering total commitment to customer care and re-cycling to both Greater Manchester Waste and Manchester Airport PLC.

Weighbridge Clerk Bury TLS

Inspection of Incoming loads

Monitoring waste types for acceptance, as determined by the site licence.

Recognition of rogue traders

Cash Handling and daily reconciliation .

Completion of official documents.

Duty of care.

Company computer system skills.

Dealing with customers, both trade and the general public.

Dealing with telephone calls, appertaining to opening hours and fees, to maximise business at the site.

Civic site Attendant Bury

Dealing with all types of customers on a daily basis professionally

Ensuring all staff and customers are aware of site regulations, rules and Health and safety issues.

To ensure maximum recycling and compliance at the site to improve statistics.

To keep the site clean and safe for all staff and customers

To promote re cycling and make the public more aware.

Operate all types of Plant shovel loading equipment safely.

Direct all traffic safely on site.

Communicate effectively with the site Foreman and weighbridge using radios

Always be prepared to help, both customers and members of staff when required to do so.

The bulleted issues below are all issues and topics that I have dealt with in my everyday life within the PSV Industry.

Drivers Hours

Traffic law

Customer care

Report writing

Team building

Accident prevention

Interviewing techniques

Presentation skills

Work allocation

Communication

Meeting people

Driving within the UK and Europe

Safely operate a bus system within the Olympic village at the 2012 Olympics in London where I was based for 11 weeks .

Route assessment

Staff appraisals

Scheduling

Revenue Protection.

In total a highly skilled and multi talented individual at all levels, that’s not frightened of hard work, that’s always willing to work hard.

My range of Bus and coach vehicles range from Leyland PD2s, Leyland Nationals, Olympian, Setra, Van hool Astro Mega, Ayats bravo, Jonkheere

And many other types.

References

Mr Les Burton Operations Director Stagecoach Gillmoss Liverpool

Tel: 075*********

Mr Peter Holden Transport Supervisor GMW/Viridor Head Office Bolton

Tel:078*-****-***



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