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Administrative Assistant Customer Service

Middleborough, Massachusetts, United States
October 18, 2016

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* ***** **** **** ********, MA 02360 508-***-****

Detail oriented professional with over 10 years of administrative experience, able to multi-task in a fast paced environment. Extensive experience assisting top level executives in their day-to-day calendar management as well as serving as liaison between executives and employees within the organization. Strong customer service focus as well as office management tasks serving as point of contact. Corporate in-house meeting planner including hotel and travel arrangements.


AVAYA IP Office SoftConsole

AVAYA one – X Attendant

Microsoft Office Suite including Access

Lotus Notes



Pitney Bowes and Neopost Meter/Mail machines

And related software

Adobe Pagemaker and related software


Hewlett Packard Enterprise/NHIC, Hingham, MA 2014-2015

Provider Enrollment Specialist

Process Medicare applications for providers and practitioners using multiple systems

Validate license, certifications, specialties and other pertinent information, correcting

inconsistencies and entering all into a government database

Piab USA, Inc., Hingham 2003-2014

Administrative Assistant

Provide administrative support to all employees

Primary support to the Director of the Americas and Vice President

of Sales and Business Development

Point of contact for all employees, telephone and in-house visitors

Maintain electronic filing system

Assist Marketing Manager with maintenance of databases for leads, customers

and all marketing projects

Assist corporate and in-house employees with meetings, hotel and travel arrangements

Serono USA, Inc., Rockland, MA 1999-2002

Administrative Assistant

Primary administrative support to the Director of Operations

Point of contact for all telephone, in-house employees and visitors

Administrative support to Human Resources, New Building Steering Team and all

Departments as needed

Assist corporate and in-house employees with meetings, hotel and travel arrangements


Mount Ida College, Newton MA

Associates Degree

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