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Manager General

Location:
Kalamazoo, Michigan, United States
Posted:
October 18, 2016

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Resume:

CONNIE GRAHAM

*** ******** *****, ********* ** **009

Mobile: 269-***-**** acw4j7@r.postjobfree.com

PROFESSIONAL EXPERIENCE:

VALUE PLACE HOTELS – SPECIAL OPERATIONS MANAGER

August 2012 – June 2016 Wichita, KS 124 rooms

Traveled 100% to any property nationwide – resolve problems, marketing, property coverage

Skilled in turning around troubled properties, build occupancy, improve staff

Improve QAR scores in short time

One of top ten employees (over 500 companywide) for 2014

Assisted in corporate software conversion for all properties regardless of franchise or corporate owned

LOS VIAJEROS INN – GENERAL MANAGER

April 2012 – August 2012 Wickenburg, AZ 100 rooms, 500 sq ft meeting space

Responsible for daily activities of small independent Inn.

Focus on staff training, quality and guest service

VALUE PLACE HOTEL – GENERAL MANAGER

March 2011 – April 2012 Las Vegas, NV 244 rooms (two buildings)

Managed day-to-day operations of new hotel

Hire, train, counsel staff

Marketing

When property sold assisted with brand conversion of one building including software training

HOMESTEAD STUDIOS – GENERAL MANAGER

November 2010 – March 2011 San Carlos, CA 120 rooms

Oversaw all Sales, Staffing and operations of property

VALUE PLACE HOTELS – GENERAL MANAGER

March 2008 – November 2011 Kalamazoo, MI 124 rooms

Assumed GM position of new property

Increased occupancy over 75% in less than six months

Exceeded budget goals in all areas

Awarded Hotel of the Year for 2009 (Brand Champion).

MOTEL 6 – GENERAL MANAGER

October 2006 – March 2008

Completed intensive management training program

Supervised day-to-day operations of property

Temporary assignment to college town during football season while GM absent

TECHNOLOGY:

Skilled at various Hotel specific software programs

Experienced in many software applications including Word, Excel and Outlook

EDUCATION: Associates in Accounting as well as Liberal Arts/Business focus



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