Henry Williams

704-***-**** Charlotte, NC

acw4dd@r.postjobfree.com https://www.linkedin.com/in/henry-williams

CERTIFIED DISASTER RECOVERY PROFESSIONAL

Support IT Disaster Recovery Platforms for Business Continuity and Resiliency

Coordinate and manage multiple IT projects in fast paced, evolving environments. Mitigate disruption to business through effective disaster recovery planning and coordination.

Effective project leader; work with cross-functional, multi-cultural teams in achieving business goals. Detail oriented; fast learner; work well independently and as part of collaborative team.

Disaster Recovery Business Continuity Risk Management IT Project Management

PROFESSIONAL EXPERIENCE

IBM CORPORATION, Charlotte, NC

Certified Disaster Recovery Project Manager 1997 - 2016

Developed and maintained disaster recovery plans for external IBM clients. Performed both paper tests and disaster recovery exercises, ensuring successful recoverability for clients such as: Discover Financial Services, Altria Group Inc., Coca-Cola Enterprises, AkzoNobel / Corn Products International, ICI Paints, Belk Stores, Fluor Corporation, Lexmark, and Ryder Transportation.

* 10+ years experience working as a disaster recovery coordinator, within a matrixed environment.

* Successfully coordinated and completed >85 disaster recovery exercises, achieving nearly 100% success rate.

* Assessed, built and managed disaster recovery plans, deploying appropriate resources for accomplishing complex tasks associated with each project as well as concurrent projects.

* Developed project management methodologies and tools for executing technical project plans, including recovery timelines, resource work schedules, milestones, critical paths, project scope, and technical architecture.

* Provided enhanced project management communication on plans, disaster recovery exercises and results, including timely reports submitted to IBM Executive Management and Client Senior Management teams.

* Recovered multiple hardware platforms including Mainframe, SAP, AS/400, RS/6000, UNIX, WINTEL, SUN and Networking infrastructures, ensuring business resiliency and continuity.

* Recommended improvements in overall disaster recovery solutions, supported by testing activity report summaries, including descriptions of goals, planning, scheduling, execution, results, and conclusions.

* Conducted business impact analysis, working in-depth with clients to refine processes, mitigating potential exposures and impacts during disruption of IT services.

* Performed risk assessments throughout disaster recovery process while meeting documented recovery time objectives (RTO) and recovery point objectives (RPO).

* Maintained recovery hardware and service contracts with external vendors, ensuring appropriate hardware resources, data and other services would be available at time of disaster.

* Troubleshot and resolved difficult problems, applying strong verbal and written communication, organizational, and analytical skills.

* Led multi-cultural technical teams in creating technical processes and procedures, utilizing project management and MS Office tools, ensuring IBM clients could respond to a disaster with minimal data loss / business disruption, and within specified time frame.

* Kept current on use of Living Disaster Recovery Planning System (LDRPS) software, ensuring quality disaster recovery documentation for clients.

* Recognized as a successful telecommuter, efficiently working with minimal supervision while growing strong relationships across all levels of the organization.

* Maintained audit compliance and audit rediness in the delivery of disaster recovery services for clients.

Henry Williams acw4dd@r.postjobfree.com Page Two

ADDITIONAL RELATED EXPERIENCE

UNIVERSITY OF KENTUCKY STUDENT SUPPORT SERVICES, Lexington, KY

Technology Specialist

VETERANS HOSPITAL, Lexington, KY

Information Resource Management Administrator

MILITARY SERVICE

UNITED STATES ARMY, USA

Logistics Supply Specialist / Airborne

EDUCATION

Bachelor of Science (BS), Computer Science, University of Kentucky, Lexington, KY

Certificate, Project Management, George Washington University / IBM

Certified Business Continuity Professional, CBCP #3865 / Disaster Recovery Institute International

SOFTWARE

* Living Disaster Recovery Planning System (LDRPS)

* Microsoft Project

* Microsoft Office – Word, Excel, and PowerPoint

* Microsoft VISIO

* Lotus Notes

* Mozilla Firefox

* Google Chrome

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