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Customer Service Administrative Assistant

Perth Amboy, New Jersey, United States
October 18, 2016

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Ricardo Israel Jr.

Cell: 646-***-**** Email: &


To obtain a challenging position within your organization and utilize the skills and knowledge I've obtained in my work experience. My major strengths are problem solving, time management, multiple tasking, highly motivated, strong work ethics with excellent attention to detail. I am able to effectively promote a positive and productive working environment.


Realtor Associate-

Century 21 Main Street, April/2016- Present

Organize appointments and show homes to potential buyers

Answer clients’ questions about construction work, financing, upholding, repairs, and assessment

Discuss with clients to decide what kinds of properties they are looking for

Show saleable, industrial, agricultural, and housing properties to clients and explain their features

Examine condition of premises, and organize for required maintenance or inform owners of maintenance needs

Accompany buyers throughout visits to and inspections of possessions

Advise clients on the appropriateness and market worth of the property

Generate lists of properties that are well-matched with buyers’ needs and financial resources

Advise clients on marketplace conditions, prices and mortgages

Assess mortgage options to assist clients get financing at the best available rates and terms

Confer with escrow corporation, lenders, home inspectors, and bug control operators to make sure that terms and conditions of buy agreements are met

Prepare property documents such as representation contracts, buy agreements, closing statements, deeds and leases

Compare properties to decide its competitive market price

Administrative Assistant/Receptionist

Clara Maas Medical Center September/2014 to October/2015

Assembled documented procedures, daily patient logs, medical histories, insurance carrier information, visitation data and general patient medical historical data.

Scanned all medical information into patient file database

Placed scanned data into secured boxes for transport to storage facility per company archival procedures.

Maintained adherence to release-of-information protocols and confidentiality guidelines when indicated.

Printed records for chart audits.

Answered phones in order to assist patients and staff with questions about their records and patient portal.

Completed medical records releases including conventional faxes as well as electronic faxes.

Process updated charts for filing.

Provide Quality & Assessment reviews on patient charts.

Prepare and assemble charts for new patients.

Process requests for patient records within state and federal HIPPA guidelines and clinic policies.

Provided telephone support and general office duties, as necessary.

HR Administrative Assistant-

LTJ Staffing - November/2013 to December/2014

Carried out all recruitment processes including head-hunting, reaching potential candidates by telephone/email, applicants’ resume screening, interviewing applicants, processed background checks, short listing, finalizing hiring and closing vacancies

Carried out employee orientations and processed new hire paperwork, ensuring compliance with company requirements on time

Created, organized, updated and maintained personnel files and the HR database

Managed and coordinated employee training and development programs

Communicated with management and executives for creation, refreshing and/or interpreting policy changes

Provided administrative support for all HR functions, including filing, copying, general correspondence and support/preparation for meetings, trainings, orientations, executive traveling, etc.


Career Path Academy ( Real Estate Agent) Completed / April 20th 2016

Middlesex County College Associates Degree – Major in Business-Expected Graduation / 2018


NJ Real Estate License – Currently Active- Exp. 6/2017

Public Notary License- Currently Active -Exp. 5/2021

Computer Skills

Proficient in: Basic computer skills, PC, Windows XP, MS Word, MS Excel, MS Outlook Express, MS Office Word 2007, Adobe PDF, Adobe Reader Adobe Photoshop, Flash Player, Adobe Acrobat, Google Drive, Type WPM 50+, Inter-net use, Analytical and research navigation, Copy Machine, Fax- Machine, Computer Printer.

Additional Skills

Proficient in: Communication, excellent customer service/patient care, multi-task oriented, extremely trainable, excellent trainer/mentor skills, medical terminology experience,technical support knowledge, cash register, ambitious, friendly and positive attitude and teamwork compliance.

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