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Sales Customer Service

Location:
Dubai, Dubai, United Arab Emirates
Posted:
October 18, 2016

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FYNN ISAAC ARKOH

E-MAIL: acw4c2@r.postjobfree.com

TEL: +971*********

Dubai

PERSONAL STATEMENT

A conscientious and professional Business Manager with extensive experience in Auditing, Sales, and Marketing Roles. Highly organized and efficient person, with a thorough and precise approach to projects, which has produced excellent results to date. Able to manage own time effectively, and priorities workload. Experienced at working to tight deadlines and under considerable pressure. Friendly and approachable with excellent interpersonal and customer relations skills.

KEY SKILLS

Ability to manage time and priorities workload to ensure efficient delivery of all aspects of tasks.

Regular user of Microsoft Office, including Excel, Word and PowerPoint

Highly organized and efficient

Excellent communication skills, both written and verbal

Polite and professional manner

High level of attention to detail

CAREER HISTORY

POWER SECURITY SERVICES

(JANUARY 2016- PRESENT)

SITE SUPERVISOR

As Site Supervisor (First Gulf Properties Accommodation – DIP 1)

The core responsibilities of this role includes protection of lives, property and premises

In addition to these responsibilities:

Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry

Obtains help by sounding alarms

Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers

Controls traffic by directing drivers

Fire Prevention and Controls

A&D FINANCIAL SERVICES LTD

(DECEMBER, 2013 – DECEMBER, 2015)

LOAN OFFICER

The core responsibilities of this role include assessing the creditworthiness of loan applicants.

In addition to these responsibilities:

Assessing whether applicants qualify for loans based on the information they have Provided in their application forms

Setting credit policies, credit lines, procedures and standards in conjunction with Senior managers.

Evaluate a person’s credit worthiness.

Reviewing loan agreements on a regular basis to ensure nothing has changed.

Interviewing loan applicant and asking them questions.

Handling customer complaints in a professional manner.

Talking to potential borrowers about the various types of loans available to them.

Writing up credit reports on potential borrowers.

Keeping all loan and applicant information confidential.

Diplomatically explaining to applicants why their applications have been rejected.

UNIQUE LIFE ASSURANCE COMPANY

(AUGUST 2011 - NOVEMBER 2013)

AGENCY MANAGER

The core responsibilities of this role include recruitment and training of sales executives.

In addition to these responsibilities:

I supervise and also coordinate the daily activities of sales executives.

Presentation of insurance policies to clients.

Developing of new markets and servicing of old clients.

Good customer service orientation.

Providing weekly report to management in other to assess the performance of sales executives.

I also audited sales executive’s daily cash premiums.

During my time in this role, 600 new accounts were opened as a result of this our income margin increased between GH¢6000 -GH¢9500 as monthly premium.

I also implemented a sales league among sales executives, to award those who achieved their monthly targets.

MARGINS MULTIMEDIA LTD

(MAY 2010 – AUGUST 2011)

SYSTEMS SUPERVISOR

The core duties of this role included Monthly preparation of reports systems on performance on clients, supervising the attendance of staffs on daily basis to enhance punctuality of staffs. Other responsibilities include the following:

Assisting clients in updating their knowledge and skills in accounting information systems.

Responsible for Installation and Configuration of Accounting software.

I was given the additional responsibility of managing requests from staff for general HR advice.

I was responsible for troubleshooting of the software as and when problems occur for clients

EDUCATION

First Security Group 2016

International Centre for Security and Safety (ICSS)

Department of Protective Systems License (DPS)

Meridian Pre-University 2010 - 2011

Diploma in business studies (Accounting)

Accra High School 2006 – 2009

West African Senior Secondary Certificate Examination (WASSCE)

Saint Anthony’s Schools

Basic Education Certificate Examination (BECE)

REFEREES

Mr. Tettey Nettey Mr. Jerry Quanteson

Principal Senior Marketing Manager

Meridian Pre – University Unique Life Assurance Co. Ltd

Tel: +233********* Tel: +233*********

Mr. Nazeer Ahmed

Supervisor

First Gulf Properties

Tel: +971-*********

Email: acw4c2@r.postjobfree.com



Contact this candidate