James A. Small 910-***-**** acw49p@r.postjobfree.com

QUALIFICATIONS PROFILE

Technically sophisticated, creative, and talented professional powered with broad-based experience in project management and ERP implementation. Demonstrate keen expertise in directing successful operations and technical support programs by implementing effective strategies to optimize business processes, elevate efficiency, and improve quality while significantly reducing cost. Exhibit superior talents in delivering large-scale, mission-critical projects within the constraints of the scope. Out-of-the box thinker with a hands-on approach, with proven ability in leading, motivating, and coordinating staff to provide innovative technical solutions and ensure total customer satisfaction.

CORE COMPETENCIES

Project Management and Operations

Leadership, Training, and Team Building

Outstanding Customer Relations

Estimating and Work Planning

Continuous Performance and Process Improvement

Technical Support and Troubleshooting

Articulate Oral and Written Communication

Budget Control and Implementation

Quality Assurance and Regulatory Compliance

Conflict Resolution and Decision Making

EMPLOYMENT HISTORY

Mann-Hummel (Purolator) Fayetteville, NC

A leading global provider of Air Filtration;

Sr. Supervisor Operations 2013-Present

*Analyzes work orders to estimate worker hours and create machining schedules that meet both internal and external needs.

*Interprets job orders to workers, and assigns duties.

*Plans flow of materials through department and develops physical layout of those materials according to work orders.

*Interfaces with others in the organization to ensure customer deadlines are met.

*Directs workers in adjusting machines and equipment to repair products which fail to meet standards.

*Establishes or adjusts work procedures to meet production schedules.

*Develops, recommends, and implements measures to improve production methods, equipment performance, and quality of product.

*Suggests changes in working conditions and use of equipment to increase efficiency of shop, department, or work crew.

*Assists workers in solving work problems.

*Maintains time and production records.

*Assists with capital equipment justifications for machine tools and process technology to improve quality, cost and cycle times.

*Responsible for ensuring a safe work environment and compliance with safety legislation.

*Provides accident/incident investigation front-line case management of injured employees.

*Responsible for day to day manning.

*Implements of budget and establish metrics to provide autopsy

*Sets goals at line level and below

*Makes recommendations to Plant Manager; continuous improvement

* Responsible to train personnel

Energizer. Asheboro, NC

A leading global provider of Alkaline Batteries

Sr. Supervisor 2011-2013.

Responsible for the direct supervision (planning, organizing, leading and controlling) of production operations in a specific assigned area of responsibility, including assurance of material availability as well as line maintenance, and key lean operations

Notable Achievements:

* Developed a systematical way of collecting and improving on change-overs throughout the entire facility, saving an estimated 200K per year.

* Coached team leaders to leverage other members/peers to and how to participate in CI improvement events.

* Develop and ownership of Tier-1 meetings/what is/not process improvement opportunity. Coaching for success

* Organize and lead Tier-2 (area-level) meetings: Ensure communication flows up, down and across all shifts.

* Project leader for production lines and crews that were not meeting goals or objectives by using specific (KPI’s)

* Responsible for monitoring adherence to standards and providing guidance or feedback as needed

Hospira Inc. Rocky Mount, NC.

A multi-billion dollar Pharmaceutical Company, known for being the world’s largest Generic injectable solution producer

Production Manager

2010–2011

Display unsurpassed management expertise to day-to-day activities of more than 85 employee production and support department teams. Assume full responsibility in planning, organizing, and managing all aspects of manufacturing and packaging on 2nd shift.

Notable Achievements:

*Cut-down labor expense while enhancing quality and service and building strong teams capable of sustaining improvements year-over-year

*Greatly surpassed earnings objectives as percentages of sales

*Drove unprecedented profit for two consecutive years

*Attained annual improvements in quality and Waste claims with annual rework costs being reduced to $650,000 in 2010 to $250,000 in 2011

*Maintained on-time delivery from 91.9% to facility record of 98.1%, with anticipated further improvements

*Served as an integral part of the successful roll-out of facility Mentorship Program and proven track record of individual and team development

ITW-Hi-Cone Zebulon, NC

An international company, which designs and manufactures industrial plastic materials approximately $100M revenue

Production Manager

2008–2010

Applied dynamic leadership talents throughout the entire North American Division, mainly in areas of production t, quality control, customer service, and human resources. Established and implemented policy, procedure, and operational performance standards across the manufacturing group toward fulfillment of corporate goals.

Notable Achievements:

*Achieved 38% improvement in inventory accuracy and 15% increase in throughput in the facility after six months

*Optimized operational efficiency through standardized work processes

*Presided over the implementation of 5’s practices and visual standards

*Drove efforts to standardize HR policies, including a formal performance process with key performance indicators for employees

Moen Inc. New Bern, NC

Production Manager, New Bern, NC

2007–2008

Notable Achievements:

*Oversaw the daily operations and supervision of 125 associates and twelve assembly teams.

*Conduct shift and team meetings daily.

*Set up lines to run various specifications and process correctly.

*Perform maintenance and prepare accurate production reports.

*Responsible for testing and analyzing physical properties of product.

*Monitor line operations and make adjustments as necessary.

*Use forklift to remove finished goods from production area and place in appropriate storage locations in warehouse.

*Assist in operation of a lamination converting line.

*Help implement a successful Kanban (supply flow) and 5s operation (storage operation).

Black & decker Fayetteville, NC

A leading global provider of power tools and outdoor equipment

Product Team Leader

2000–2006

Expertly managed technology requests between New Products team and operations teams. Instrumental in prioritizing incoming projects, planning individual project budgets, and ensuring availability of project resources.

Notable Achievement:

Managed several assembly and production teams consisting of 215 in-direct reports and 12 direct reports.

*Managed key areas of motors and machining process, (armatures, bearings, and CNC ).

*Direct responsibility of two process engineers and 3-quality process partners and seven team leaders.

*Ensure equipment utilized to process cases through work area is working properly.

*Direct and initiate the process of Six Sigma (quality method to reduce processes), Kaizen (improve on process time), and ergonomic projects along with engineering changes.

*Responsible for the Preparation of appropriate scheduling, hiring new personnel, and conducting quarterly evaluations.

*Maintain productivity levels efficiently and safely

EDUCATION

St. Leo College Newport News Va.

Canbourne University Ft. Eustis VA

Bachelors of Arts (Business Administration)

TECHNICAL PROFICIENCY

Microsoft Office Suite: Word, Excel, and PowerPoint SAP Kronos, Ampla

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