Erica Sparks

Union Grove, WI *****

Professional Summary:

• Seasoned Import/Export global logistics professional with over 10 years’ hands on expe-rience in a variety of industries

• Fluent in Spanish

• Maintained international accounts while increasing sales volume

• Scheduled logistical moves whether product ships via air, truck, tanker, or ocean container

• Strong working knowledge of import guidelines, import licenses, country inspections and other export documentation required to import the products shipped

• Develop and maintain export order fulfillment policies and standard operating procedures to assure compliance with export laws and regulations as well as administrative best prac-tices

• Highly successful negotiating rates with freight carriers and I have extensive knowledge of logistics, customs and compliance

Skills:

• Fluent in Spanish

• Microsoft Office (Word, Powerpoint, Outlook, Excel )

• Staff Scheduling

• AS400

• SAP

• JD EDWARDS

• MTMS

• AES FILINGS

• ACE

• TMS

• CRM

Education

Gateway Technical College, Racine WI

• Technical Degree- Applied Sciences

Professional Experience

Scanwell Logistics August 2016 to current

Development Coordinator

• Identify and contact prospective new sales staff

• Develop presentations and proposals, advance and expand opportunities

• Collaborate with sales staff and ops teams on communication of requirements, customer expectations, price estimates, proposals, and follow-on business opportunities

• Network effectively to attain reliable experienced sales staff

• Participate in industry trade shows, conferences, seminars, and events

• Maintain leads and information in contact relationship management system

• Research new prospective markets within target industries

• Provide sales training and contribute to business planning

DFA, Kansas City, MO September 2014 to March 2015

Export Coordinator

• Direct and oversee the export order fulfillment team to ensure orders are filled correctly and in a timely manner

• Provide peer coaching and training on operational tasks and reinforce operational standards

• Lead and monitor export order fulfillment KPIs such as on time order entry, on time ship-ment, on time document delivery, etc

• Develop and maintain export order fulfillment policies and standard operating procedures to assure compliance with export laws and regulations as well as administrative best prac-tices

• Work closely with sales, plants, SOP planning, and export logistics to ensure production schedules meet customer demands

• Letter of credit compliance and documentation submission, working closely with the DFA Credit Manager

• Work with the International Compliance Manager to ensure required documentation is in accordance with international and U.S. regulations

• Perform denied party screens on all export customers

• Review customer sales agreements and work with Sales to ensure DFA’s ability to meet proposed requirements

• Work with different DFA operational areas and government agencies to obtain and execute all export documentation such as: Commercial Invoice, Packing List, COA, BOL, Aphis (health certificate), AMS (sanitary certificate), Certificate of Free Sale, Certificate of Conformance, Affidavits, Certificates of Origin, and OGA certifications

• Ensure Customer Master Files are maintained to serve as a guide when managing export orders

• Retain export records in accordance with government regulations

• Handle customer complaints working with the plant, QA, and the sales team

HOOGWEGT US, Lake Forest, IL May 2012 to April 2013

Export Traffic Coordinator

• Negotiate freight contracts with providers Steamship, Truck lines, and warehouses

• Manage customer data using CRM tool

• Effectively communicate all shipment details to plants and vendors

• Contact steamship lines directly to have ocean bookings created

• Contact house trucking companies to make the intermodal moves, orchestrate all details of the inland movement of the freight

• Backup support for regional letters of credit use

• Ensure all import licenses are in place before shipping arrangements can be made

• Arrange pre-shipping inspections if applicable

• Send pick up notices to warehouses, vendors and trucking company with the detailed information

• Steamship booking information, booking number, vessel name, voyage number and cut dates, to ensure information is available for container to be returned to the rail and or ramp on time.

• File AES as well as Pier Pass paperwork if applicable to shipment.

• Create master and send to the steamship line before documentation cut date so container can be on-boarded on to vessel

• Once confirmed aboard, receive draft Bills of Lading for review and make changes as needed.

• Request special export certificates required per country of destination

• Process the final documents for customers to begin customs clearance at final destination

• ORG record management and configuration for inventory management

• Maintained accounts while increasing sales volume by 22% in 6-month period

Pentair Residential Filtration, Milwaukee, WI October 2007 to December 2011

Senior Exportation Logistics Coordinator

• Placed orders and quotes into SAP system while working with the forecasts in place

• Worked directly with planning, production, inventory and the scheduling team to quote ship dates and delivery time to the customer

• Ordered and maintained inventory in foreign company owned warehouses

• Worked hand and hand with planning and production to ensure correct quantities, and delivery dates for customer orders

• Arranged deliveries of product to various custom points of entrance import and or export

• Effectively communicated all shipment details to brokers, forwarders and customs agents

• Scheduled logistical moves whether product ships via air, truck, tanker, or ocean container

• Communicated effectively with shipping mall the specific instructions of each shipment sending all instructions including B/L's, labels, pallet sheets etc

• Handled letters of credit for Asian customers communicating with banks, credit managers, etc to ensure letters of credit guidelines were met and on-time payments were submitted.

• Prepared all export and import documentation to accompany shipments

• Handled preparation of sales forecasts internationally.

• Maintained international accounts while increasing sales volume

• Maintained logistic and export/import documentation for two different company facilities.

• Acquired quotations for the movement of freight, as well as the booking of containers and air shipments

• Prepared all free trade agreement documentation

• Worked directly with USA Customs audits and the USDA

• C-TPAT certification experience with the importations into the USA

• Performed denied party screening on new and existing customers

• ORG record management and configuration for inventory management

• Releasing of orders and safety stock adjustments

Contact this candidate