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Customer Service Sales

Location:
Floral Park, New York, 11001, United States
Posted:
October 19, 2016

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Resume:

Chandniben N Patel

** ***** *****, *** **** Park, NY 11040

Mobile: 516-***-****

Email: acw442@r.postjobfree.com

OBJECTIVE

To obtain a position in the field of Accounting that would serve the organization by making optimum utilization of my knowledge, experience and interpersonal skills in a position which brings out professional and personal growth as a team player in the field of finance.

SUMMARY:

Ability to create Financial Statement

GAAP Knowledge

Preparation of Audit reports.

Forecasting targets for company owned stores.

Ability to learn, take charge and deliver results.

Effective communication skills.

Positive and tactful interpersonal skills.

Optimistic attitude.

Software Knowledge: MS Office Suit, ADP 2014,Quickbooks, RQ 4.9 version (Retail management software), MCS

WORK EXPERIENCE

ICELL INCORPORATED (Dealers in Cricket Wireless, which is a wholly owned subsidiary of AT&T)

Accountant/Book Keeper August 2015-March 2016

Manage company’s corporate accounts, which consist of 60 + retail store accounts on a daily basis.

Monthly reconciliation of bank statements with Accounting software and respond to inquiries regarding chargebacks.

Prepare bank deposits, and scan or bring deposits to bank.

Assist in the month closing.

Accountable for Accounts Payable and Accounts Receivables of the company, including reviewing due dates and preparing checks.

Prepare management reporting concerning sales, refunds, returns etc.

Prepare financial reporting for Finance manager, Director and CEO of the company using important accounting formulas.

Assist in processing payroll through ADP payroll service.

Maintains well-documented and well-organized payroll records.

Arrange meetings between the managers of stores, accounting department and owners of the company on a monthly basis to discuss future goals, performance of company and rectifications of actions which are not contributing to the growth of the company.

Respond to employees’ questions regarding pay checks, payroll deduction reports etc.

Forecasting sales target for 60 stores on a monthly basis.

Frame the commission structure for the company on a monthly basis.

Calculation of commissions and spiffs on a biweekly basis for employees (150+ employees).

Performing performance appraisal for sales employees on a quarterly basis.

Work with customer service team to help resolve issue relating to incorrect billing, incorrect item, etc.

ACHIEVEMENTS

Improvised a process where the daily store collection was to be deposited in the bank next day.

Suggested a process, which were Implemented-Direct deposits of employee’s salary in the accounts provided by the company.

Initiated the process of reviewing performance of every employee on a quarterly basis to ensure growth in sales, which would lead to growth of the company.

Designed the daily sales report in a precise and informative manner.

SHAH GOPANI AND ASSOCIATES (CPA Firm) Surat India

Jr. Accountant October 2014-May 2015

Preparations of financial statements, posting of journal and ledger entries in the books of accounts through the medium of software used.

Preparation of audit reports for the clients.

Guide the clients in decision making in terms of finance.

EDUCATION

MBA Finance: Class of 2013

Alliance University (Bengaluru, India)

BBA Finance: Class of 2011

Bangalore University (Bengaluru, India).

Visa Status: Permanent Resident (Green Card Holder)



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