CYNTHIA FOSTER

**** ******** ***** 770-***-****

Ellenwood, GA 30294 acw43w@r.postjobfree.com

OBJECTIVE

To obtain a position within a company/organization to employ strong work ethic, communication skills and with a genuine desire to assist in servicing the public for the benefit of the community.

SUMMARY OF QUALIFICATIONS

Served in administration, customer service and operations for over 25 years with extensive experience in client relations. Proven track record as a hard-working professional with strong work ethics, dependable, excellent communication skills and an ability to learn quickly. Thorough knowledge of office methods, procedures and equipments.

RELATED SKILLS

Administrative Assistant/Customer Service Representative

•Created multi-million dollar proposals for prospective guests for the Event Technology Department.

•Greeted guest, assess and determined their individual needs.

•Entered guest’s information into data system and computer systems.

•Maintained records regarding guest’s and departments activities.

•Created, typed correspondences and efficiently paid vendor’s bills.

•Computed sales prices, total purchases and received and processed cash or credit payments.

•Described audio visual equipment, explained use, operation and care of audio visual equipment to guests.

•Recommended, selected, and helped locate or obtained audio visual equipment based on guest’s needs and desires.

•Collaborated with Concierge in closing out guest’s banquet accounts.

•Answered high volume inbound inquiries from clients, doctors, nurses and medical personnel.

•Created, updated and maintained student’s files.

•Created schedules for student classes on BANNER.

•Assisted Program Coordinators with daily work and logistical support of programs.

EMPLOYMENT HISTORY

Administrative Assistant, Marriott Evergreen Conference Resort, Stone Mountain, GA, September 2005 - January 2013

Customer Service Representative II, TSI Future Staffing (Quest Diagnostic) Tucker GA, August 2004 - November 2004

Customer Service Representative, TRC Staffing Services (DeVry University) Decatur GA, October 2003 – February 2004

EDUCATION

Georgia State University Perimeter College, Decatur, GA

Associate of Science in Criminal Justice: Spring 2016