BRENDA BAUER

Hartford, WI *****

262-***-****

acw43d@r.postjobfree.com

https://www.linkedin.com/in/brenda-bauer-9577a487

IMPLEMENTATION CONSULTANT / WORKFORCE MANAGEMENT

Hard-working and diligent Implementation Consultant with 10 years in end user training, and technical and customer support roles. Specialty in time and attendance and staffing and scheduling applications. Effectively identifies problems using advanced troubleshooting skills. Taught C-level Executives as well as frontline staff in national and international healthcare systems.

Database Configuration

Client Training

Troubleshooting

Documentation

Auditing

Microsoft Office Expert

PROFESSIONAL EXPERIENCE

API Healthcare / Division of GE Healthcare, Hartford, WI 2006 to 2016

Implementation Consultant

Reviewed training documentation on time and attendance and staffing and scheduling applications. Training end users including CNO’s, Directors and Supervisors. Conducted Audit Sessions with clients to determine how they could maximize the use of the system.

Successfully implemented 20 clients on .net platform in Workforce Management Software.

Received excellent reviews from clients. Noted for flexibility and ability to customize trainings.

Served company’s largest client with over 54 weeks of on-site configuration. Contract extended multiple times.

Adapted to multiple release upgrades.

Pius High School, Milwaukee, WI 2001 to 2006

Mathematics Teacher

Taught Algebra II, Trigonometry, Statistics, and Basic Programming.

Started a Computer Club to foster interest in computer programming.

Prior Experience

Programmer, Deluxe Data Systems

Wrote interface from ATM to the user’s bank system.

Programmer, Johnson Controls

EDUCATION

Bachelor of Science: Computer Science

Minor in Mathematics

University of Wisconsin - La Crosse, La Crosse, WI

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