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Customer Service Data Entry

Location:
Lagos, Nigeria
Salary:
N 250000 - 300000
Posted:
October 18, 2016

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NWAFOR N. ANTHONIA

* ******* ****** ******,

Sholuyi Gbagada,

Gbagada Lagos

Mobile: (234)*** **** 719

Email: acw3xq@r.postjobfree.com

acw3xq@r.postjobfree.com

Sex: Female

PROFILE

I am an active team player strongly motivated by challenges within a busy work environment. A hardworking, adaptable, trustworthy, energetic, enthusiastic and flexible individual with admin skills gained from past works experience.

I am used to working as a team member but equally able and confident working on my own using my initiative.

Looking to further these skills in similar roles, and possibly lead on to Project Administration / Project Coordinator.

I have the ability to achieve targets by skillfully handling others through change.

Great interpersonal skills, courteous and tactful.

KEY SKILLS

Adaptability

Confidentiality

Ability to Work Fast (but without mistakes)

Problem Solving

IT and Office Skills

Time management skills - As an intern in the bank, I dealt with visitors and customers in an efficient manner. This job also enabled me to carry out paperwork and general administrative tasks effectively in the least amount of time. I enjoy taking on responsibilities and always strive to do my best.

Organizational skills: I have successfully planned group meetings; as a Supervisor in a Consulting firm; this enabled me, as an organizer, to be resourceful and commercially minded and to think logically.

Communication: In all aspects of my life, I have acquired good communication skills, good people practice and good customer service.

Team Work: I work well in a team. I am adaptable, able to take instructions and not against constructive criticism. Also a team player with a creative and analytic problem solving mind.

Ability to work under Pressure

WORK EXPERIENCE

Prime Sources Limited. Galcon House, Plot 2, Block 113,

Admin Secretary (Eket Yard) Lekki Expressway by Elf Bus Stop;

May 2016 – Till Date Lekki, Lagos.

Description: Perform Secretarial Duties; Data entry and routine Administrative functions for the Department. Provide personal administrative support to management and the company through conducting and organizing administrative duties and activities including receiving and handling information.

Responsibilities and Tasks:

●Perform administrative and secretarial duties with wide latitude for exercising discretion and judgment

●Arrange for and schedule appointments for the executive, including interviewing callers and making proper referrals

●Prepare materials make arrangements for and take minutes of meetings as required

●Handle journey management for zonal staff

●Prepare letters, a portion or all of which may be composed or compiled on the basis of personal knowledge of the subject matter

●Set up and maintain office files and keep correspondence and reports available for reference and efficient operation of the office

●Receipt, log and distribute the company correspondence and mails

●Professional receipt of and greeting of company visitors as well as staff

●Keep good level of communication and follow-up with staff regarding administrative issues

●Adhere to procedures relating to the proper use and care of equipment and materials for which the role has responsibility.

●Handle the purchasing, issuance and maintenance of good inventory of company’s stationaries.

●Ensure good house-keeping of the general office environment and facilities.

●Ensure that newly recruited zonal staff are properly on-boarded.

Joseph Consulting and Mentoring Limited 79b Abba Johnson Crescent,

Supervisor off Adeniyi Jones Avenue, Ikeja June 2015 – September 2015 Lagos.

Description: I saw to the daily running of the Company and ensured the Employer was kept up to date on activities even in his Absence.

Responsibilities and Tasks:

●Work with Colleagues to establish suitable Goals

●Give ongoing Advice to Colleagues about a Task or Job

●Organise Schedules and Plans for Mentoring Classes

●Liaise with Clients and Employer on Appointments and Schedules

●Keep an up to Date Information File

Total E & P Company Nigerian Limited Eko Tower, Adetokunbo Ademola Street,

Data Entry Clerk Victoria Island,

August 2013 – May 2015 Lagos.

Description: I work in the Documents Archive (e-Archiving and Content Management) segment of the Information Systems and Technology (IST) Department, I Input the Documents Information from various Source Documents into the Database of the Company for Storage, Processing and Data Management purposes. This Duty requires great Care and Discretion as I am dealing with Important Documents and Information in these Systems can only be Valuable if it is Accurate, up to date and Usable.

Responsibilities and Tasks:

●Prepare, Compile and Sort Documents for Data entry

●Check Source Documents for Accuracy

●Verify Data and correct data where necessary

●Obtain further information for incomplete Documents

●Update Data and delete unnecessary Files

●Combine and Rearrange Data from Source Documents where required

●Enter Data from Source Documents into Prescribed Computer Database, Files and Forms

●Scan Documents into Document Management Systems or Databases

●Store Completed Documents in Designated Locations/Archive

●Maintain Logbooks or Records of Activities and Tasks

●Print Information when Required

●Comply with Data Integrity and Security Policies.

Enterprise Bank Limited, Lagos Navy town,

NYSC Intern Satellite Town, Ojo.

November 2011 – October 2012 Lagos State

Description: I assist in general office duties. My duties include Customer service assisting, relationship management, filing and photocopying, compilation of weekly accounts opened and reactivated, sending, receiving and replying mails.

Medical Imaging (Diagnostics/Radiography) 1 Church Street,

Receptionist/Secretary Gbagada Church, Gbagada.

December 2010 – June 2011 Lagos.

Description: I Attended to Patients (Mostly Pregnant Women) on the Phone and in Person. Co-ordinate and Organise Appointments to Facilitate Smooth running of the Clinic.

Responsibilities and Tasks:

● Schedule Patients Appointments, Scans and Outside Appointments

● Greet Patients

● Register Patients According to established Protocols

● Ensure Patients Information is Accurate including Billing Information

● Maintain and Manage Patients Records

● Move Patients through Appointments as Scheduled

● Answers Incoming Calls and Deal with Inquiries

● Collect co-pays and Payments

● Maintain Stock of Forms and Office Supplies

● Safeguard Patient Privacy and Confidentiality.

● Complete other Clerical Duties as Assigned

EDUCATION AND TRAINING

2011 – 2012

Youth Service Corp (NYSC)

Lagos State.

2006 – 2010

B.Sc. Sociology.

University of Port-Harcourt,

Rivers State Nigeria

1997 – 2003

WASSCE & NECO

Federal Government Girls College,

Oyo State Nigeria

1990 – 1997

Blessed Trinity Nursery and Primary School.

Apapa Lagos.

INTERESTS:

Meeting People, Learning new Ideas, Reading, Movies, Hospitality

REFERENCES

Available on Request



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