Tom W. Robertson III
Plano, TX ***** 214-***-**** acw3vt@r.postjobfree.com
General Management
Accountability and accomplishment driven business professional with the unique blend of skills and
experience with the manufacturer through the retail operation of capital goods products. A proactive
businessman who drives value creation and improves operational performance by increasing profit
margins, lowering costs, and created superior customer services and functions as an internal business
consultant.
BUSINESS SKILLS
Performance Measurements Operational Turn-Around Relationship Building
Internal Business Consultant Business Negotiations Foundational Leadership
Articulate Communicator Vendor Development Process Improvement
Operational Best Practices Customer Focused Sales and Profit Improvement
Strategic Planning Multi-site Management Risk Assessment
Business Forecasting Organizational Change Cost Benefit Analysis
Problem Solver Employee Mentoring Team Development
Work force Analysis Material Procurement Project Management
SUMMARY OF QUALIFICATIONS
Focused on applying full operational knowledge of equipment maintenance best practice.
Years of industry and business experience in leadership roles managing fleet, operations, distribution,
and sales management.
In depth expertise in navigating strategic and tactical matters relating to budget management, cost
benefit analysis, forecasting, and securing approval to achieve sustainable business growth.
Opening lines of communication across departments to enhance collaboration creating a common
understanding of business goals.
Comprehensive understanding of all dynamics required to manage a fleet of equipment.
Very skilled at using performance data to improve business operations to achieve low operating costs.
Very experienced at managing construction projects.
Traveled to and worked in Mexico.
PROFESSIONAL EXPERIENCE
Each of these businesses would be considered a Turn Around operation. Each operation required nearly
the same approach to implement the correct processes to effectively manage equipment to achieve a top
flight fleet operations.
FLEET MANAGEMENT
PUB Brownsville, TX Utility Fleet 550 Pieces 5/11-3/15 General Manager
AUI Ft. Worth, TX Construction Fleet 350 Pieces 2/07-5/10 Fleet Manager
Vulcan Materials Los Angeles, CA Mining Fleet 900 Pieces 3/99-4/03 Fleet Manager
Trinity Industries Dallas, TX Mining/Mfg Fleet 3000 Pieces 1/94-3/99 Equipment Manager
Texas Utilities Dallas, TX Mining Fleet 700 Pieces 6/84-1/94 Equipment Manager
K.N.C., Inc. Albuquerque, NM Construction Fleet 700 Pieces 6/81-6/82 Fleet Manager
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FLEET ACCOMPLISHMENTS
Implemented Six Sigma Principles to improve efficiency and lower costs.
Reduced fleet operating costs by up to $3.50/hour.
Improved equipment utilization and availability by 15%.
Implemented planned equipment replacement PROGRAM.
Developed KPIs [Key Performance Indicators] for each process of the business.
Extended equipment life cycle by 2000 hours/year.
Increased component life by 25%.
Reduced parts and component acquisition cost by 12%.
Reduced unscheduled downtime to only 15%.
Implemented programs (i.e. tire, fluids, etc.) resulting in 20% savings.
Implemented operator training resulting in 15% savings/year.
Implemented a Vendor Rating Program saving 5%/year.
Implemented an Equipment Disposal Program saving 15% on expenses.
Implemented Equipment Inspection Program saving 15% in operating costs.
Developed computerized Equipment Management Systems.
PRODUCT SUPPORT/OPERATIONAL MANAGEMENT
These companies sold equipment to construction, mining and utility customers. Every management
position held developed new business and improved existing business, led a sales and service operation
and developed business opportunities. Qualified for challenges requiring expertise in building a Market
Dominated Sales Organization.
Arnold Machinery Volvo Dealer Arizona + Other 5/05-11/07 General Manager
RDO Equipment John Deere Dealer Texas + Other 4/03-2/05 Product Support Manager
Rust Tractor Co. Cat Dealer New Mexico 6/82-6/84 Product Support Manager
OPERATIONAL ACCOMPLISHMENTS
Increased share of market by 10% to 15%.
Increased shop revenue by 10% to 12%.
Implemented maintenance contracts generating new sales of 15%.
Implemented Quality Program saving 20% in re-work.
Developed Customer Relationship Management System.
Implemented a shop efficiency program saving 20% per year.
Trained customer operators saving customers 10%.
Implemented a customer consulting service saving customers 15% per year.
Developed innovative product offerings to customers.
Managed construction projects.
Managed 8 operations in 5 states.
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OTHER BUSINESS EXPERIENCE
Three of these positions were part-time/temporary. The same business principles were applied to each
position that would be applied to a regular full-time position, i.e. budget management, cost control,
customer service, etc. Caterpillar was the foundation of my business career. Performed Volunteer work
and business consulting.
Dallas Morning News Dallas Part-time/Temp 09/10
05/11
Executives in Action Dallas Part-time/Temp 05/09
06/10
Southwest One Dallas Temp Construction (Self-employed) 05/08 06/12
Caterpillar Tractor IL,NE,KS,NM Service & Operations Rep 05/67 05/81
EDUCATION
Bachelor of Science (Industrial Technology Building Design and Construction)`
Minor Business Administration
Pittsburg State University, Pittsburg, Kansas
Major - Building Design and Construction
Minor - Business
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