Ralf J. Kurzowski
**** **** ******* ****, ******, NY 14470, 585-***-****, acw3rq@r.postjobfree.com
Objective To secure a position in the field of IT or facilities. Experience Data Center Technician
May 2012 to September 2016 - CentriLogic, Rochester, NY
Managed UPS and Air Handler critical incidents
Manage Fire Panel activations
Perform day to day operations including Ethernet cross connects, fiber runs, cabinet set up and electrical changes.
Perform monthly generator checks, log monthly capacity reports
Scheduled maintenance for Generator, UPS systems and Air Handlers
Instituted corrective action plans for equipment maintenance
Created purchase orders for items needed and facility maintenance
Managed and maintained EcoBreeze High Efficiency cooling system
Oversaw internal expansion project
Product Test Technician
October 2011 to April 2011 - Harris RF Corp. Rochester, NY
Contract hire to test radios and log results
Online Support Specialist
August 2011 to October 2011 - Sutherland Global, Rochester, NY
Online support for various BlackBerry products
Electrical Calibration Technician
September 2004 to May 2011 - ITT Corporation, Rochester, NY
Create technical procedures to perform calibrations
Calibrations of National Instruments PCI/PXI/SCXI cards and multiple test set types
Perform mechanical calibrations
Travel to customer site to perform onsite test set calibrations
Calibration of various test equipment, i.e. power supplies, digital multimeters and other commercial test equipment, update the calibration database with current dates.
Assist test group as needed
Fluke MetCal Advanced Procedure writing Certification
NDT VISUAL TESTING Level I/II Certification from Hellier Northeast in Connecticut.
Proficient with Office 2007
Customer Service / Online Banker
July 2003 to September 2004 - Washington Mutual, Albion NY
Provide customer service as an online banker for Washington Mutual customers
Answer balance inquiries
Account transfers
File fraudulent claims
Issue new cards for various reasons
Answer customer questions.
Ralf J. Kurzowski
2746 West Kendall Road, Holley, NY 14470, 585-***-****, acw3rq@r.postjobfree.com Field Service Repair
February 1998 to April 2003 BancTec Inc., Rochester, NY
Travel to residential and commercial customer sites to provide warranty service of Dell desktop and Laptop
Interact with Dell Tech Support when problem could not be resolved in field
Maintain professional and courteous support to my customers Various Job Functions
September 1976 to December 1997 Eastman Kodak, Rochester, NY
Production worker in assembly of projectors
QC inspector for Copy Products
Calibrations of various types of commercial test equipment
Worked in Information Systems Department as security officer giving clearance to new users, resetting passwords for internal IBM Mainframe and VAX based Kodak systems, Trained new users to use PROFS. Used Word 6.0, Excel 5.0, PowerPoint 4.0, IRMA for Windows, and EXTRA Personal Client.
Education Albion Sr. High and Seminole Sr. High School Albion NY from 1972 to 1975, Seminole Fl from 1975/1976 Interests I have a strong interest in electronics, computers, photography, website design. References
Available upon request