Elaine Stephanie Pritchard
acw3r8@r.postjobfree.com
Exceptional business professional working on efficient team organization successfully managing multiple administrative projects simultaneously with varies HR, on boarding and supporting multiply teams duties. Proven competencies as an office administrator with the ability to empower others and foster cohesive business environments. Consistently leverage organizational capabilities to facilitate well-run and streamlined office operations. Deliver outstanding results leading to increased levels of responsibility and recognition. Well-developed interpersonal communication skills to work effectively with people from diverse professional and cultural backgrounds.
Skills & Qualifications:
Detail Oriented
Scheduling, Training, and implementing company polices
Strong Communication Skills
Vendor Management
Microsoft Office
HRIS
Payroll Systems
Lotus Notes
SAP
Oracle
Citrix
Aribia
Concur
PeopleSoft
SharePoint
Management
Compensation & Benefits
Project Management
Business Policy
Training & Development
Human Resources
Generation, Analyzing, & Reports
Travel, Calendar, Meeting arraignments
Budget Control and Preparing
Benefit Plans and Open enrollment
On Boarding employees
Claims and Benefit issues
Management experience
Recruitment, and handling job postings
Reporting
Data Analyst
Employer: CVS Health, Concord, CA - FTE
August 2013 –April 2016
Regional HR Executive Administrative Assistant
Assists new hires with new-hire paperwork; reviews for completeness and forwards to corporate HR in a timely manner.
On-boarding new employees, drug and background checks and verifications
I-9 Employment Eligibility Verification, E-verify (if required) and Affirmative Action
Maintaining employee files according to Company policies, state and federal guidelines
Budgeting for executive and district managers
Excel reporting – V-lookups or macros or pivot table
Career and interview fairs enrollment
Working with candidates resumes and on boarding them thru the system
Handle training and recruitment for different positions in our four states for employment
Matching grads and future employees with the correct role and position according to their skills and training
SharePoint experience: updating, creating and using folders, reports and schedules and reporting
Enrollment and benefit issues for employees working with Cobra, FMLA
Expense reports, travel arraignments, calendar maintaining
Utilizing SharePoint for content analysis
Creating memos, calendar events, excel spreadsheets
Provide support for 4 regions and districts thru HR issues and events and career fairs
Working in SAP in multi areas
Working with marketing and public relations in different advertisement programs for recruitments
Working with HR manager and co-partners in recruitment and maintaining the recruitment reqs for four different states
produce and update daily, weekly and monthly reports for executives, and district managers
Coordinate meetings independently, manage travel/calendars, manage key office processes, expense management
Environment: SAP, Excel, Ariba, Oracle, PeopleSoft, SharePoint, Concur, HRIS, Payroll, Citirix
Employer: Pleasanton Counseling Center, Pleasanton, CA
January 2011 – Present
HR Administration & HR Support
Provide wide range of administrative support, from filing and billing, to answering phones.
Taking and gathering information for intakes from future clients and helping to match them up to the right therapist
Treatment studies and case management
Working with clients with mental issues in job searching and interviewing techniques
Working with clients in finding resources in job hunting and living skills
Customer service dealt with in/out bound calls
Environment: MS Office Suite, SAP, HRIS
Employer: JFK Counseling Center, Concord, CA - FTE
January 2008 – January 2012
HR Administrative Support
Provided basic administrative service
Presented intakes of future clients to JFK evaluation group
Provided counseling to individuals and groups in a therapeutic way
Customer service dealt with in/out bound calls
Working with clients in job hunting techniques and skills in interviewing
Interned in Mt. Diablo School District at the Jr. High Schools in the area of therapeutic counseling
Member of the Evaluation Committee of JFK Counseling Center
Environment: MS Office Suite, Excel
Employer: United Healthcare, Concord, CA - FTE
January 2008 – July 2009
Client Service Center Representative
Working in SAP in maintaining records and information bases, reporting and other areas
Performed customer service and administration services in a call center/headset environment while handling multiple phone lines and computer screens
Liaised with numerous HR departments, vendors, providers, and customers in the areas of billing, claims, customer service, policy education, and contracts
Customer service dealt with in/out bound calls
SharePoint experience: updating, creating and using folders, reports and schedules and reporting
Worked with sales department and reached out weekly to various companies on services required changes and updates to contracts and claims
Environment: SAP, MS Office Suite, PeopleSoft, Oracle, Lotus Notes, HRIS, Payroll
September 2007 – January 2008: Seeking employment and school.
Employer: AT&T, San Ramon, CA - FTE
May 1999 – September 2007
HR Supervisor Assistant
Working in SAP in scheduling, building and maintaining records and data bases, payroll, scheduling
Worked in a call center/headset environment handling high call volume from low to high urgencies
Interview and training employees and future employees for ATT
SharePoint experience: updating, creating and using folders, reports and schedules and reporting
Handling on boarding and HR duties for recruitment for department
Customer service dealt with in/out bound calls
Assigned work schedules for numerous departments and dispatching team and building specialist
Responded to union issues for compliance with union rules and guidelines
Worked with numerous data bases and software
Environment: SAP, Oracle, Lotus Notes, MS Office Suite, HRIS, Payroll
Education
MA Psychology John F. Kennedy University, Pleasant Hill, CA 2010
BA Psychology Holy Names University, Oakland, CA 2006
Volunteer
Sheppard’s Gate 2011-Present
Residential Home for Abused and Recovery Women
Residential Facilitate groups and do individual counseling to the women at the recovery shelter.
Setting goals and education women on life skills and day to day activities from job hunting, to budging to applying for general assisting
Working on addiction recovery, anger issues, trauma, and reentry into the work force.
Working with clients recovering from domestic violence.
Anger groups.
Parenting issues and educating.