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Case Worker

San Jose, California, United States
17 hour
October 17, 2016

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Diana Zevallos

*** ******* ***. **

Elizabeth, N.J. 07201

Cell # 908-***-****

Objective: To provide my professional skills and abilities to strengthen; while facilitating growth and professional development to the company.

Summary of Skills: - Assistant Director of Homeless Management Information System (HMIS) User

-Fluent in Spanish & English

-Excellent Written & Oral Communication Skills

-Knowledge of Vista, WordPerfect 5.1 & 6.0, UPS-ON-LINE world shipping, Windows 2000 & 2003, Excel, Microsoft Office Word 2003

-Efficient, Motivated, Perform Good Standard with Co-Workers

Work Experience: P.R.O.C.E.E.D. Inc. 10/2004-Present

Elizabeth, N.J.

Multi-Service /Case Worker

Conduct initial interview of data, intervention, assessment, plan of clients as needed

Verify client’s income eligibility according to service program guidelines

Provide proper Counseling, Orientation, and Referral as needed

Develop and maintain other resources services list agencies for referrals

Translate & Interprets documents with the purpose of facilitating clients understanding

Attend training, meetings, workshops, conferences etc. as requested by the Directors and County.

Provide follow-ups on client’s case status

Answer phones, return phone calls of clients

Maintain up-to-date resources listing of bilingual contacts in Human Services agencies and Institutions

Submit LOS monthly reports for Multi-Service, as well as HMIS Supportive Services Report for client’s served on a monthly basis under HPRP program, SSH, SSH/TANF, ARRA-SSH

Serve as Liaison to other Social Services agencies

Attend agencies activities

Provide emergency rental, food, and utility voucher’s for low-income families and individuals if qualified, under the SSH, SSH/TANF, ARRA-SSH (Stimulus Fund) program.

Assist client’s with employment opportunities

Assist Senior citizens with available resources under (HUD) Section 8, Senior Housing etc.

Magruder Color Inc. 10/2001-10/2003

Elizabeth, N.J.

Assistant Order Processor

Maintain order forms on a daily basis

Faxed order forms customers at the printing ink department

Answered phones on an orderly basis

File order forms on alphabetical order

Data entry customer order’s, Windows 2000

Medical Liability Mutual Ins.

Manhattan, N.Y.


Answered phones


Data entry


Board of Education Division of School’s Facilities

Queens, N.Y.


Answer phones


Monthly Reports of Schools and Boards

Greeted Professionally Customers & Client’s

Education: Hillcrest High School 09/1988-06/1991

Queens, N.Y.

CO-OP Student

References: Available upon request

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