Diana Zevallos
Elizabeth, N.J. 07201
Cell # 908-***-****
Objective: To provide my professional skills and abilities to strengthen; while facilitating growth and professional development to the company.
Summary of Skills: - Assistant Director of Homeless Management Information System (HMIS) User
-Fluent in Spanish & English
-Excellent Written & Oral Communication Skills
-Knowledge of Vista, WordPerfect 5.1 & 6.0, UPS-ON-LINE world shipping, Windows 2000 & 2003, Excel, Microsoft Office Word 2003
-Efficient, Motivated, Perform Good Standard with Co-Workers
Work Experience: P.R.O.C.E.E.D. Inc. 10/2004-Present
Elizabeth, N.J.
Multi-Service /Case Worker
Conduct initial interview of data, intervention, assessment, plan of clients as needed
Verify client’s income eligibility according to service program guidelines
Provide proper Counseling, Orientation, and Referral as needed
Develop and maintain other resources services list agencies for referrals
Translate & Interprets documents with the purpose of facilitating clients understanding
Attend training, meetings, workshops, conferences etc. as requested by the Directors and County.
Provide follow-ups on client’s case status
Answer phones, return phone calls of clients
Maintain up-to-date resources listing of bilingual contacts in Human Services agencies and Institutions
Submit LOS monthly reports for Multi-Service, as well as HMIS Supportive Services Report for client’s served on a monthly basis under HPRP program, SSH, SSH/TANF, ARRA-SSH
Serve as Liaison to other Social Services agencies
Attend agencies activities
Provide emergency rental, food, and utility voucher’s for low-income families and individuals if qualified, under the SSH, SSH/TANF, ARRA-SSH (Stimulus Fund) program.
Assist client’s with employment opportunities
Assist Senior citizens with available resources under (HUD) Section 8, Senior Housing etc.
Magruder Color Inc. 10/2001-10/2003
Elizabeth, N.J.
Assistant Order Processor
Maintain order forms on a daily basis
Faxed order forms customers at the printing ink department
Answered phones on an orderly basis
File order forms on alphabetical order
Data entry customer order’s, Windows 2000
Medical Liability Mutual Ins.
Manhattan, N.Y.
Clerk/Typist
Answered phones
Filing
Data entry
Typing
Board of Education Division of School’s Facilities
Queens, N.Y.
Clerk/Typist/Receptionist
Answer phones
Filing
Monthly Reports of Schools and Boards
Greeted Professionally Customers & Client’s
Education: Hillcrest High School 09/1988-06/1991
Queens, N.Y.
CO-OP Student
References: Available upon request