Hetal Thaker

* ********** **** *****: 416-***-****

Brampton, ON L7A3S3 E-mail: acw3nw@r.postjobfree.com Profile

Manufacturing leader who drives success and directs high-producing teams while developing employee loyalty. Experienced in using Lean Manufacturing to reduce costs and streamline production processes, managing people and planning production schedules over multiple shifts. Focused on facilitating the creation of quality products to meet customers’ expectations and achieve company goals. Areas of Expertise

Workplace Safety Continuous Quality Improvement Lean Manufacturing Supervisory Skills Work Prioritization/Scheduling Eliminating Waste Team Leader Coaching and Motivating Others Cost Control Employee Engagement Preventive Maintenance Time Management Achievement Highlights

Received “President’s Award” nomination – for achieving 100% goal for last 4 years!

Found efficiencies in the production process, saving more than $200,000 over a four-year period.

Achieved 102% of production goals with 78% temporary employees.

Increased safety awareness, leading to no injuries on team since 2009. Professional Experience

Operation Supervisor

Technicolor Canada March, 2008 - present

Brampton, Ontario

Managed team of more than 60 employees as sole supervisor of multiple shift production in fast paced and ever changing environment.

Created and implemented initiative that reduced a production process from five steps to three steps; and reduced cost by 18% from the process.

Develop and maintain KPIs, design & implement process improvements, create visual work instructions and provide support to QA

Manage report out board to expose areas of weaknesses and apply/resolve issues as observed

Supervise overall warehouse operations – 5S, Lean ans Six Sigma Management.

Plan, advise and explain daily workloads to team leaders.

Maintain safe and clean work place.

Responsible for performance appraisals.

Ensure clients SLAs are achieved at all times.

Monitor and ensure inventory accuracy.

Hetal Thaker acw3nw@r.postjobfree.com Page 2

Professional Experience (contd.)

Maintain internal customer focus and team environment.

Coach, train, develop and mentor employees and create bench strength and maintain internal standard with focus on delivering expected results.

Analyze IDOC and work with IT dept. to optimize warehouse IT operational tools and build operations related reports.

Liaison with couriers and CSR to ensure all inbound loads are scheduled.

Schedule, lead and present weekly client meetings and conference calls.

Cost and efficiency control measures.

Continuous improvement by requesting studies and projects to improve production (i.e. product quality, production rates, reliability and cost effectiveness).

Daily Coordination, prioritization and monitoring of maintenance repair.

Proficient with Microsoft Office.

Team Lead

Technicolor Canada April, 2004 – March, 2008

Brampton, Ontario

Provide floor leadership to material handlers.

Provide training to new hires.

Ensure daily planning and productivity is achieved. Education

Medical Laboratory Technician Course 1991

Bachelor of Science (Microbiology Major) 1990

Gujarat University, Ahmedabad, Gujarat, India

Qualifications

Microsoft Excel

Completed course with CMIT (Canadian Institute of Management & Technology). First Aid and CPR Certified

Completed First Aid and CPR certified with First Aid 4 U. The High Performance Management Program

Completed The High Performance Management Program at Brian Tracy International Medical Laboratory Technician Course

Completed at Swami Vivekanand Medical College & Hospital. Excellent References available upon request.

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