Craig Becker
Orange, CA ***** acw3ns@r.postjobfree.com Mobile: 714-***-****
WORK EXPERIENCE
Lead Generation Specialist
** ********* - *****, ** - **** 2015 to Present
www.48factoring.com
• All activity conducted from a virtual office set-up.
• Respond to out-going cold calls to businesses generated by auto-dialing system.
• Explained program benefits and qualified that potential clients met program criteria.
• Gathered customer information to input into CRM
• Scheduled call back appointment.
• Emailed program information.
• Transferred interested business owners to live Funding Specialist.
Debt Auditor
United Credit Solutions - Irvine, CA - July 2014 to June 2015
www.unitedcreditsolutions.com
• Respond to incoming warm calls generated by auto-dialing system.
• Review and evaluate customer debt obligations and financial challenges.
• Calculate and assess Credit Counseling program benefits to customers current debt obligations.
• Advise financial program options available to customer.
• Enroll customer into appropriate Credit Counseling program to best assists with their financial challenges.
Purchasing & Production Manager
Lodis Accessories, Inc - Lake Forest, CA - August 2004 to June 2014
www.lodis.com
• Private label fashion accessories company manufacturing both domestically and in China with 49 employees
and $27 million in annual sales.
• Managed 24 hourly factory employees for in-house (domestic) production facility.
• Resourced raw material vendors and enforced Prop 65 compliancy.
• Negotiated pricing for raw raterials and new equipment acquisitions.
• Prepare and process purchase orders for raw materials, finished goods and equipment for both domestic
and China vendors.
• Create and issue Work Orders for in-house/domestic production
• Managed domestic and China production schedules to insure orders ship on-time to customer.
• Trouble shoot any in-house production issues that would put on-time deliveries at risk.
• Investigate and implement avenues for quality improvement, increased in-house productivity by 60% and
increased raw material yield by 20%.
• Conducted daily morning meetings with domestic production and floor supervisors relating to the review of
production status, any problems that may arise and staying incompliant with customer quality specifications.
• Conducted weekly production meetings reviewing China production orders.
• Managed international Ocean and Air logistics with freight forwarder from China tracking shipments for ontime
receipt of goods.
• Worked directly with China factories resolving any shipment shortages or QC issues of received goods.
• Insure compliance with all governmental regulations.
Loan Originator
Lavco Financial & Realty Services - Laguna Hills, CA - March 2001 to August 2004
Originated residential loan applications from incoming customer calls.
• Worked with loan applicant to complete required documentation to meet underwriting requirements.
• Scheduled property appraisals.
• Worked with loan applicant to resolve any issues appearing on their Credit Report that put their loan at risk.
• Negotiated reduction on property lien pay-offs when possible.
• Scheduled notary for loan signing.
EDUCATION
Associate of Arts in Business
Orange Coast College - Costa Mesa, CA
PROFESSIONAL SKILLS
Purchasing Management - Manufacturing Management - Material Handling Expertise
Inventory Control & Management - Quality Control Compliance - Prop 65 Compliance
Timely Safety Audits & Training - OSHA Regulations
ADDITIONAL SKILLS
MAS 90 & 200 ERP Systems, Microsoft Word, Excel Spreadsheets, Power Point,
VICIdial Auto-Dialer, Five9 Auto-Dialer, SalesForce CRM