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Lead Generator

Orange, California, United States
October 17, 2016

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Craig Becker

Orange, CA ***** Mobile: 714-***-****


Lead Generation Specialist

** ********* - *****, ** - **** 2015 to Present

• All activity conducted from a virtual office set-up.

• Respond to out-going cold calls to businesses generated by auto-dialing system.

• Explained program benefits and qualified that potential clients met program criteria.

• Gathered customer information to input into CRM

• Scheduled call back appointment.

• Emailed program information.

• Transferred interested business owners to live Funding Specialist.

Debt Auditor

United Credit Solutions - Irvine, CA - July 2014 to June 2015

• Respond to incoming warm calls generated by auto-dialing system.

• Review and evaluate customer debt obligations and financial challenges.

• Calculate and assess Credit Counseling program benefits to customers current debt obligations.

• Advise financial program options available to customer.

• Enroll customer into appropriate Credit Counseling program to best assists with their financial challenges.

Purchasing & Production Manager

Lodis Accessories, Inc - Lake Forest, CA - August 2004 to June 2014

• Private label fashion accessories company manufacturing both domestically and in China with 49 employees

and $27 million in annual sales.

• Managed 24 hourly factory employees for in-house (domestic) production facility.

• Resourced raw material vendors and enforced Prop 65 compliancy.

• Negotiated pricing for raw raterials and new equipment acquisitions.

• Prepare and process purchase orders for raw materials, finished goods and equipment for both domestic

and China vendors.

• Create and issue Work Orders for in-house/domestic production

• Managed domestic and China production schedules to insure orders ship on-time to customer.

• Trouble shoot any in-house production issues that would put on-time deliveries at risk.

• Investigate and implement avenues for quality improvement, increased in-house productivity by 60% and

increased raw material yield by 20%.

• Conducted daily morning meetings with domestic production and floor supervisors relating to the review of

production status, any problems that may arise and staying incompliant with customer quality specifications.

• Conducted weekly production meetings reviewing China production orders.

• Managed international Ocean and Air logistics with freight forwarder from China tracking shipments for ontime

receipt of goods.

• Worked directly with China factories resolving any shipment shortages or QC issues of received goods.

• Insure compliance with all governmental regulations.

Loan Originator

Lavco Financial & Realty Services - Laguna Hills, CA - March 2001 to August 2004

Originated residential loan applications from incoming customer calls.

• Worked with loan applicant to complete required documentation to meet underwriting requirements.

• Scheduled property appraisals.

• Worked with loan applicant to resolve any issues appearing on their Credit Report that put their loan at risk.

• Negotiated reduction on property lien pay-offs when possible.

• Scheduled notary for loan signing.


Associate of Arts in Business

Orange Coast College - Costa Mesa, CA


Purchasing Management - Manufacturing Management - Material Handling Expertise

Inventory Control & Management - Quality Control Compliance - Prop 65 Compliance

Timely Safety Audits & Training - OSHA Regulations


MAS 90 & 200 ERP Systems, Microsoft Word, Excel Spreadsheets, Power Point,

VICIdial Auto-Dialer, Five9 Auto-Dialer, SalesForce CRM

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