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Customer Service Sales Representative

New York, New York, United States
October 17, 2016

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Faith T. Ford

*** ******* ******, ***. *** New York, NY 10038

Phone: 212-***-****



Maintain Accounts Receivable & Billing

Responsible, Paying Vendors and Client’s Billing, Reliable, Organized, Accurate Typing Skills, 80 WPM

Up-load, Down-load files, Data Entry 90 wpm, Excel, Word, and Microsoft Office

Proficient In

Demand Bridge, Great Plains System, Corrogio Net, JD Edward, Bank Reports down-loads, Online

Running Aging Reports, Down-load Payroll accruals, Down-load Integration files and V- Lookup

Pulling FedEx files, and Viewing Email and Replying to Emails Services, banking Services CashPro

And Hyper Link

Work History

08/2016 - 09/2016 Temp work, ABM Janitorial, 321 8th avenue 7th Fl. New York, 10019

Title: Billing Analyst

Duties I had to run a daily report each day for my account which was all the Northeastern Long Island regional work orders from Corrigo Net, and put the report in excel and print out the information to process the billing which was about 30 work order a day in the . Once I put the work orders in CorrigoNet. I went into JD Edward systems, to print the invoices in amount of 150 thousand dollars, print the tag reports, make changes, print the edit report, and post the Invoices. I had to run monthly reports for the client’s bill and rebill credits that were requested by the clients. I had to put all the invoices and reports in an excel file. At the end of the month I had to add to the Accrual accounts, Invoices that could not get process in that month with a hyper line in the excel file.

Work History

01/2015-01/2016 Vanguard Direct 519 8th Avenue 23rd floor, New York NY, 10018

Title: Billing Associate


I was responsible for preparing invoices for Vendors and Customers for the delivery of goods sold

In the amount of four million dollars a month and 800 invoices a month, working for 12 Sales Representative’s in New York, Connecticut and Philadelphia

I had to calculating the discounts, fees, and adding freight charges to Clients

Adding Postage and General Ledger Cods are correct on the Invoices

Mailing out Invoices to Clients, making sure the Client’s has a Purchas order number

On their invoice, I had to put dates, taxes, freight charge, quantities and proof of the delivery receipts is attach to the Invoices

Pulling FedEx Delivery Tickets freight from Connecticut DT’s to bill Clients freight

I was reading incoming email and replying to email from Customer Service Representatives

Sales people, working with them on getting there billing out to their Clients before the

End of the closing of the month

3/2006-8/2014 Greater New York, Hospital Association 555 W. 57 Street, New York NY, 10019

Title: Accounts Receivable Specialist


I had to down-load reports for the Bank Activity, ART Credit, Lockbox, Wire,

I enter Cash Receipt, various amount each day Lockbox, Wire, and Cash into Great Plains System

Up-load Checks to CashPro, so that Member can cash their check easily

Clear out Deposits, from the Bank Daily Activity

Post Checks in the amount of fifty thousand or more daily in Great Plains, amount of checks and GL code and the name on check

I did Billing duties I added New Members name, address, if they are 1099 members or miscellaneous members or employee into their master file systems and Verified collection

Create a Billing payment, for Gala, Accrual expenses, Members Fees

I had to print out Edit List, Invoices and mail out the invoices

Run Aging Reports weekly

07/04-09/05 ABCO Refrigeration supply Corp., Long Island City, New York

HVAC Wholesaler Manufacturing Co.

Billing Coordinator/Assist Administrator


I Invoice orders Stocks telephone and direct customers receipts in the amount of ten thousand

A day. Added Freight to cash tickets orders, and Input back-orders

I added items and list serial numbers and comments on orders

I sent out material safety data (MSD)Sheets to customers

I send instructions on proper safe handling of hazardous materials

I up-grade information on MSD files send to federal and state agencies

Enter route sheets data on spreadsheet

Proofread Administrator’s pricing and adjustment reports

Work on seasonal projects

Shipping, Shredding, Copying and Faxing, Files Invoices

10/03-05/04: Ashley Reed Trading Inc. New York City

Designer Wholesaler Retail Manufacturing Co.

Accounting Assistant / Holiday Temp


Sales receipt Invoicing Input invoice information on spreadsheet

Take deposit slips to bank, Answer client inquires, Audits work orders

Maintain a detailed spreadsheet of all the vendors and merchandise sold daily

Work History

03/98-04/2001 Regency International Business Corp, 11 E. 26th St. New York, NY 10010

Title: Billing and Creditor Coordinator


I received about 75 work orders from warehouse each day with shipping information

Prepared the Invoices with the shipping information, freight charges

Print and mail out customer Invoices daily

Run daily Billing Register, and Monthly registers for Billing and Credits

Answer customers inquiries on missing invoices or credit for goods sold

I was responsible for all incoming credits and adjustments with reference to credit incorrect pricing, discount adjustments, Freight charges, and late shipment discounts

9/1995-5/1998 Lavie International, 226 5th Avenue, New York, NY 10001

Title: Billing Administrator Assistant


I bill Invoice orders, Close monthly Billing

I proofread administrator pricing and adjustment reports

I work on seasonal projects

Perform multiple tasks, Supports Administrator


Drake Business School Manhattan Campus, New York, NY, Graduated 1995, Associate Business Degree

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