DENISE WRIGHT
SUMMARY OF QUALIFICATIONS
Excellent verbal and strong written skills
Engages in conversations effectively
Consistently seeks out information or training to further develop knowledge and skills
Confident decision maker with excellent problem solving skills
Self starter with the ability to manage multiple tasks and projects
Shares information, concepts and opinions with others in a relevant, meaningful way resulting in clear understanding and desired outcomes
Assimilates information quickly
Drives for results
PROFESSIONAL EXPERIENCE
OpExNow, Westlake Village, CA 91361 1/2014 – 4/2016
Title: Executive Administrative Assistant
Reporting directly to the CEO offering full support by coordinating and expediting special projects, office expenses, travel arrangements, managing day to day calendar, scheduling meetings and other administrative tasks as assigned. Provide quality control on corporate marketing materials, established and maintenance of the office library. Provide support to talent manager by conducting reference checks on available resources, coordinate travel for consultants, and updating data files on PC Recruiter.
Sweet Arleen’s Mobile, Westlake Village, CA 91361 12/2010 – 12/2013
Title: Business Owner
Co-owned, managed and operated a gourmet mobile food truck. Managed the complete build out of the truck and the start up of the company. Managed the day to day operations to include hiring, managing staff, sales and marketing. Through diligence and timely reporting was able to secure environmental health permits in three counties (Los Angeles, Ventura and Santa Barbara). Created an operations manual and established policies and procedures for the company. Through marketing research, staff development and event calendaring was able to double sales in 2nd year of operation. Maintained the brand of the parent company Sweet Arleen’s.
Saxon Mortgage, Fort Worth, TX 76137 04/2008 – 12/2010
Title: Consultant – Project Analyst
Title: Manager and Director of Operations – Operational Excellence, OpExNow, a consulting firm
Managed the on-boarding and processing of all new consultants within Operational Excellence Administration. Established a new invoice to ensure timely payroll processing of weekly invoices. Acted as the direct liaison with the accounts payable department. Other responsibilities included monthly updates to Operational Excellence organizational charts, staffing reports, monthly business reviews and managing the process for Saxon’s Operating Committee. Offered full support to the Project Manager on the HAMP project.
WaMu Bank, Banking Channel, Chatsworth, CA 91311 09/2000 – 02/2008
Titles: Business Ops Analyst / Project Analyst / Executive Assistant
During the tenure with Washington Mutual juggled the responsibilities of both the Business Ops Analyst role and continued to provide executive support to a Senior Vice President. Coordinated the activities of project teams engaged in the reengineering of business processes and operations (methods, procedures, policies and/or systems). Responsibilities included developing, producing and maintaining documents such as project schedules, meeting agendas, issues/action item lists, status reports and methodology documentation. Assisted in the creation of the Overview Presentation to be used as a quick reference guide. Managed the endorsement/approval process for project gateways. Responsible for packaging Atlas documents for committee review and direct liaison to Bank auditors for Gateway documentation. Through meeting and event calendaring, increased executive’s visual exposure division wide.
OTHER PREVIOUS EXPERIENCE:
Charter Pacific Bank, Beverly Hills, CA 01/1997 – 09/2000
Title: Executive Assistant II/Account Administrator
Mercantile National Bank, Los Angeles, CA 04/1995 – 1/1997
Title: Executive Assistant
Commercial Center Bank, Beverly Hills, CA 09/1991 – 12/1994
Title: Executive Secretary
California Federal Bank, Commercial Banking Div, Los Angeles, CA 07/1984 – 08/1991
Account Administrator/Executive Secretary
Union Bank, Asset Based Financing, Pasadena, CA 06/1979 – 07/1984
Personnel Assistant/Executive Assistant
AWARDS & HONORS:
Employee of the Month
Summit Club Honoree for Outstanding Performance 2004
Summit Club Honoree for Outstanding Performance 2005
EDUCATION:
UCLA Extension – Accounting 1A & 1B, Analysis of Financial Statements, 1992-1993
Cal State University, Los Angeles 1987 – Courses in Accounting and Business Law
Cal State University, Long Beach–9/77–1/80 – Candidate for a BA in Music, and Minor in Business Adm.
Internet Research, Microsoft Applications: Power Point/Project/Word/Excel/Visio
SPECIAL INTEREST:
Court Appointed Special Advocate (CASA) Volunteer
Excellent references available upon request