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Executive Assistant Manager

Inglewood, California, United States
October 17, 2016

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Excellent verbal and strong written skills

Engages in conversations effectively

Consistently seeks out information or training to further develop knowledge and skills

Confident decision maker with excellent problem solving skills

Self starter with the ability to manage multiple tasks and projects

Shares information, concepts and opinions with others in a relevant, meaningful way resulting in clear understanding and desired outcomes

Assimilates information quickly

Drives for results


OpExNow, Westlake Village, CA 91361 1/2014 – 4/2016

Title: Executive Administrative Assistant

Reporting directly to the CEO offering full support by coordinating and expediting special projects, office expenses, travel arrangements, managing day to day calendar, scheduling meetings and other administrative tasks as assigned. Provide quality control on corporate marketing materials, established and maintenance of the office library. Provide support to talent manager by conducting reference checks on available resources, coordinate travel for consultants, and updating data files on PC Recruiter.

Sweet Arleen’s Mobile, Westlake Village, CA 91361 12/2010 – 12/2013

Title: Business Owner

Co-owned, managed and operated a gourmet mobile food truck. Managed the complete build out of the truck and the start up of the company. Managed the day to day operations to include hiring, managing staff, sales and marketing. Through diligence and timely reporting was able to secure environmental health permits in three counties (Los Angeles, Ventura and Santa Barbara). Created an operations manual and established policies and procedures for the company. Through marketing research, staff development and event calendaring was able to double sales in 2nd year of operation. Maintained the brand of the parent company Sweet Arleen’s.

Saxon Mortgage, Fort Worth, TX 76137 04/2008 – 12/2010

Title: Consultant – Project Analyst

Title: Manager and Director of Operations – Operational Excellence, OpExNow, a consulting firm

Managed the on-boarding and processing of all new consultants within Operational Excellence Administration. Established a new invoice to ensure timely payroll processing of weekly invoices. Acted as the direct liaison with the accounts payable department. Other responsibilities included monthly updates to Operational Excellence organizational charts, staffing reports, monthly business reviews and managing the process for Saxon’s Operating Committee. Offered full support to the Project Manager on the HAMP project.

WaMu Bank, Banking Channel, Chatsworth, CA 91311 09/2000 – 02/2008

Titles: Business Ops Analyst / Project Analyst / Executive Assistant

During the tenure with Washington Mutual juggled the responsibilities of both the Business Ops Analyst role and continued to provide executive support to a Senior Vice President. Coordinated the activities of project teams engaged in the reengineering of business processes and operations (methods, procedures, policies and/or systems). Responsibilities included developing, producing and maintaining documents such as project schedules, meeting agendas, issues/action item lists, status reports and methodology documentation. Assisted in the creation of the Overview Presentation to be used as a quick reference guide. Managed the endorsement/approval process for project gateways. Responsible for packaging Atlas documents for committee review and direct liaison to Bank auditors for Gateway documentation. Through meeting and event calendaring, increased executive’s visual exposure division wide.


Charter Pacific Bank, Beverly Hills, CA 01/1997 – 09/2000

Title: Executive Assistant II/Account Administrator

Mercantile National Bank, Los Angeles, CA 04/1995 – 1/1997

Title: Executive Assistant

Commercial Center Bank, Beverly Hills, CA 09/1991 – 12/1994

Title: Executive Secretary

California Federal Bank, Commercial Banking Div, Los Angeles, CA 07/1984 – 08/1991

Account Administrator/Executive Secretary

Union Bank, Asset Based Financing, Pasadena, CA 06/1979 – 07/1984

Personnel Assistant/Executive Assistant


Employee of the Month

Summit Club Honoree for Outstanding Performance 2004

Summit Club Honoree for Outstanding Performance 2005


UCLA Extension – Accounting 1A & 1B, Analysis of Financial Statements, 1992-1993

Cal State University, Los Angeles 1987 – Courses in Accounting and Business Law

Cal State University, Long Beach–9/77–1/80 – Candidate for a BA in Music, and Minor in Business Adm.

Internet Research, Microsoft Applications: Power Point/Project/Word/Excel/Visio


Court Appointed Special Advocate (CASA) Volunteer

Excellent references available upon request

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