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Manager General

Martinsburg, West Virginia, United States
October 17, 2016

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Jonathan J. Smith

** ***** ******, ***********, ** 25404

Mobile: (301) 730 – 2323 Email:


**/** ** **/** Wendy’s (DavCo Restaurants) Hagerstown, MD

General Manager

Annual sales volume $2 million

Hired as Assistant Manager; promoted to Co-General Manager, 12/03; promoted to General Manager 01/04.

Always met bonus metrics by maintaining a healthy P&L.

Increased sales in 2015 by 25% my capturing and maintaining market share of Wendy’s store that burnt down in the area.

Exceeded record sales 4 years in a row.

Earned highest customer survey count for DavCo in 2015.

Decreased food cost 2% by managing waste, monitoring all aspects of food preparation, employee training, and using systems in place.

Always maintained labor cost targets.

Promoted 30 Crew Members into Crew Chiefs and Shift Supervisors.

Promoted 6 hourly managers into salaried positions.

Partnered with local schools for fundraising events.

Managed 30+ employees.

Compiled, analyzed, and interpreted financial data to develop accurate projections and ensure profitability.

Monitored compliance with safety, sanitation, and food preparation standards.

Developed and revised kitchen procedures to optimize workflow.

Maintained and managed the facility including project management of improvements.


Frankfort High School, Ridgeley, WV

Potomac State College, Branch Campus of West Virginia University (18 months attended)

ServSafe Certified 2020

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