I am a Human Resources Graduate having done a four year BSC Honours Degree at the Midlands State University. I have had hands on experience in all Human Resources functions during my attachment period at Advance Wholesalers. I mix well with other colleagues or superiors and I also adapt easily to new environments. I communicate well at all levels of the organizational hierarchy. I am a fast learner and can work with minimum supervision.
Banc ABC Heritage – Bank Teller
Responsibilities include:-
11/2012 – to date
-Customer Service
-Cross selling of bank’s products and services.
-Cash withdrawals and deposit taking.
-Balancing of cash to the computer system
-To guard against money laundering by referring all suspiciously large deposits to the Manager for his information and authorization
-Transaction capturing.
-To keep a tab on all stop payment requests from clients
-Provide accurate information to customers at all times.
-Being an ATM custodian
-ATM daily service and Reconciliation
11/2012 – 09/2013 Banc ABC Heritage – Back Office Clerk
Responsibilities include:
-Managing the processes to clear and settle transactions
-Handling specific client issues related to back office operations
-Ensuring that all payments, settlements and reconciliations are correct
-Dealing with client queries and telephone queries
-Capturing of transfers
10/2009 – 01/2010 ZIMPAPERS – RECEPTIONIST
Responsibilities include:
Providing clerical support to the office.
Manning the front office and managing public relations.
Attending to the switchboard and visitors.
Compiling petty cash expenditure.
Receiving and making calls, typing memos and outgoing mail.
Sending and receiving e-mails.
Filing and keeping a record of all office documents.
Advertising bookings.
Subscriptions receipting and register maintenance.
03/2007 - 03/2008: ADVANCE WHOLESALERS – STUDENT ON ATTACHMENT HR
Responsibilities include:
Implementation of recruitment and selection processes.
Manpower Planning – formulating Labour Budgets.
Personnel Administration - updated employee records.
Interpretation of company policies and labour legislation to Line Managers.
Advising and assisting Line Managers in the implementation of Human Resources and employee relations policies, systems and practices.
Co-ordinating welfare activities and functions which include transport, funeral assistance and other aspects of employee welfare.
Maintaining employee health and safety at the workplace.
Employee counselling.
Date of Birth : 29 July 1983
Nationality : Zimbabwean
National I.D. NO. : 29-223819V22
-Marital Status : Married
BSc. (Honours) in Human Resources Management (2.2)
(Midlands State University, 2009).
• Certificate in Recruitment and Selection
• Certificate in Management of Training
•O’ & A’ Levels (Wanezi High School)
Institute of Personnel Management in Zimbabwe
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Internet
LANGUAGE
READ
SPEAK
English
Fluent
Fluent
Shona
Fluent
Fluent
Ndebele
Fluent
Fluent
802 Off Series Road
New Prospect, HARARE
Cell No. : 077*******/ 071*-***-***
E-mail : acw3fk@r.postjobfree.com
Alternative contact : 077*******/ 071*-***-***
Mrs P. Chard
Public Relations Manager
Zimpapers – Chronicle
GWERU
Telephone : 077*******
Mr T. Mhlaba
Business Development Officer
M.F Investments
GWERU
Telephone :077*******
Mr G Chikuhuhu
Branch Manager
Banc ABC Heritage House
HARARE
Telephone : 073*******