Sign in

Customer Service Project

Exeter, New Hampshire, 03833, United States
October 17, 2016

Contact this candidate




Exeter NH- 03833

Career Objective:

Seeking a challenging position as a Software Architect/ Hands on Technology Lead or equivalent.


Over 15 years of extensive IT experience in various capacities such as Architecture, Design, Development, QA Testing, Systems Administration, Software Support. Software Development experience in the area of Technical Leadership, Requirement Gathering, Systems Study, Conceptual Design, Detail Design and maintenance of Web as well as Desktop applications.

Functional Skills:

Solid experience and aptitude in designing reusable, extensible and maintainable enterprise application components.

Strong working knowledge of various software development methodologies such as Agile Scrum, Water fall, prototyping and RAD and thorough knowledge of Software Development Life Cycle

Expertise in business, architectural, functional and technical documentation.

Solid hands on with various OO design patterns such creation, structural, behavioral.

Experience in the web application security implementation such as (SSL, Data Encryption, MACing,Api Key, SQL Injection)

Hands on experience with designing application monitoring solution.

Solid skills in analytical thinking, problem solving and trouble shooting.

Excellent verbal, written communication and presentation skills, problem solving, conflict resolution skills, and result oriented.

Technical Skills:

Programming Languages: Java, Perl, Shell Scripting, Scheme, LISP

Design Tools: MS Visio, Draw, Argo UML, MSSQL Workbench ERWin, Rational Modeler.

Front end Java Technologies such as Angular, JQuery, DOJO, HTML, DHTML, AJAX, JSP, JSTL, Servlets, CSS.

MVC frameworks such as Spring, JSF, Seam, Struts and custom MVCs

Middleware technologies JEE, OSGI, Web Services (SOAP/RS), EJB, JDBC, Hibernate, XML, XSLT

Development: UI, Web Applications, Stand alone, Windows Socket, Multi-threading.

Relational Databases: Vertica, Oracle, Sybase IQ,DB2/UDB, MS SQL, My SQL, HSQLDB

Integrated Development Environment: Eclipse RSA, WSAD, Borland JBuilder, Visual CaféApplication

Operating Systems: Windows 3.x - 2007, Linux (Redhat Centos5/6), DOS, IBM OS/2 Warp


M.S (Computer Science) Rivier College, Nashua, New Hampshire

M.Com (Master of Commerce Major Cost & Works Accounting) University of Pune, India

B.Com (Bachelor of Commerce Major in Accounting & Economics) University of Pune, India

Professional Experience:

Employer: Altimetrik Inc. Client: CVS Woonsocket RI (October 2015 – Present)

Position: Software Architect (Applications)

Project: CVS In-Store Technologies

CVS is the second largest pharmacy retailer in the US. Store Technologies division is responsible for providing infrastructure and software solution for the in store pharmacy and retail store operations.

Summary of Project Responsibilities:

Designing solution for application monitoring and infrastructure integration.

Solution Design, Application Design, as well as Infrastructure Design for various in store and central applications

Mentorship of a team of developers, team charters, best practices, code reviews, troubleshooting.

Store Systems Analysis, designing scalable, reusable and maintainable enterprise class solutions.

Solutions Proposal, POC, Design and Implementation of the Application Monitoring System.

Delivering System Architecture, Interface Specification, Database Design and Use Case documents.

Technology evaluation, project architecture and layout as well as mentoring developers and leads.

Responsible for overseeing and the software development standards such as TDD, Code Reviews, CI.

Technologies: Java, HTML5, Angular, Restful, spring, JPA Hibernate, JDBC, Spring Boot, Shell Scripting Bash, RPM.

Environment: JDK 7, Linux-Redhat, Spring 4, Maven, Subversion, My SQL, Quick build.

Employer: HP Vertica Andover/Cambridge MA (September 2014 – October 2015)

Position: Principal SW Engineer

Project: Data Motion Tools

Vertica Systems is an HP company of its big data division. Data Motion Tools is an analytics application that provides user with an interactive rich user interface that allows data collection and transformation into Vertica from various sources such as file system, JDBC, URL source, Amazon S3 services, kafka etc.

Summary of Project Responsibilities:

Lead role, architectural design decisions such as SDLC methodology, software topology, technology evaluation, infrastructure and application security.

Design and Implementation of Data Motion Tools using Agile Scrum methodology.

Infrastructural integration with Git, Gradle, Artifactory, Jenkins.

Design and implementation of transport and application layer rest security.

Technologies: Java, JSP, JDBC, XHTML, Angular, JQuery, Karma, Ri Multithreading, Restful, Spring MVC, DAO, Shell Scripting (Bash/Perl), RPM.

Environment: JDK 7, Linux-Redhat6, JEE, JSP, Spring 3.5, OSGI (KF), Gradle, Vertica, Derby, Git stash, Artifactory, JIRA.

Employer: Bottomline Technologies Portsmouth NH (October 2010 – September 2014)

Position: Sr. Application Developer

Project: WebSeries

Bottomline Technologies provides banking solutions such as payments and invoicing, global cash management, supply chain finance and transactional documents, to corporations and financial institutions around the world.

Summary of Project Responsibilities:

Technical Lead responsibilities for the SOAP based GIR reporting module for Lloyds Bank.

Product development of WebSeries using Waterfall and Agile Scrum methodology.

Development of customized solutions for global banks like J.P Morgan, Lloyds, Key Bank, Huntington

Development of various USACH, RTGS, CAEFT, UK Clearing System Payment modules.

Development of various loaders and extractors such as ISO2022, SWIFT

Technologies: Java, JSP, Servlets, EJB, JMS, XML, HTML, Java Script / DOJO, Restful and SOAP, Apache Camel

Environment: JDK1.6/7, JEE, JSP, DOJO, Ajax, Spring 3.0, Tomcat 7, Oracle 11g, SVN, Fisheye Crusible, Maven, WAS, Weblogic,Tomcat, Git, Stash, JIRA, IBM and Apache Active MQ.

Employer: DSSI Client: McKesson, Chandler, AZ (October 2008 – October 2010)

Position: Application Developer (with Tech Lead responsibilities)

Project: Loyalty Script Reporting

McKesson Patient Relationship Solutions (MPRS) provides medication adherence programs that enable manufacturers to develop closer ties with consumers. Loyalty Script Reporting is a Data Warehousing/Business Intelligence Report Application.

Summary of Project Responsibilities:

Development of rich User Interface for Loyalty Script Reporting using Bar, Pie and Line Charts.

Documentation and prototyping the business requirements.

Management of Development and QA environments.

Implementation of the PDF and Excel download functionality as well as Google maps for regional reports.

Technologies: Java, J2EE, JSP, Spring, Hibernate, Ajax, Sybase IQ, Fusion Charts, JFree Chart, Itext, Display Tag Library, Tortoise, WINSCP, TSQL

Environment: Windows, JDK 1.6, CVS, Tomca 5.5t, Oracle, Sybase IQ, Ant, CVS

Employer: DSSI Client: Electronic Clearing House Inc, Chandler, AZ (Feb 2008 – Sep 2008)

Position: Sr. Java/J2EE Developer

Project: Business Center

Electronic Clearing House, Inc. (ECHO) has been a tier 1 credit card processor providing a complete solution for payment processing since 1986. Business Center allows its Merchants to process Credit Card Transactions, Reporting and administrative functionality via configurable Web Interface. VPOS is an online credit card processing application.

Summary of Project Responsibilities:

Requirement gathering and functional documentation for VPOS.

Development and functional testing of administrative functionalities including VPOS and user administration.

Technologies: Java, J2EE, JSF, Seam, EJB 3.0, Maven, Quartz, Tortoise, Hibernate.

Environment: Windows, JDK 1.5, JBoss, MS SQL, Subversion.

Employer: Talent IT Inc. Client: Verizon Communications Inc, Waltham/Boston, MA (Feb 2007 – January 2008)

Position: Java/J2EE Developer

Project: VZB Claims

Verizon is a leader in delivering broadband and other wired-line and wireless communication innovations to mass market, business, government and wholesale customers across the country. The application is designed for Verizon Business claims department.

Summary of Project Responsibilities:

Responsible for designing and developing Java/J2EE based application for Claims department

Responsible for development NCASBOSI using waterfall SDLC.

Design and implementation of a web-based functional unit and integration testing tool.

Technologies: Java, JSP, Servlets, EJB, XML, AJAX, DHTML, HTML, Spring DAO, SOAP, PL/SQL.

Environment: JDK 1.4, Spring MVC, Sapient, Struts, Spring DAO, Maine Frame, DB2, CVS and Windows XP, Weblogic.

Employer: Talent IT Inc. Client: IBM Corporation, Waltham, MA (Nov 2005 – Jan 2007)

Position: Application Developer

Project: EPNSOAR

IBM Corporation is worlds leading IT manufacturing and development industry. The application is designed for micro electronics division of IBM Corporation. EPNSOAR is Java/J2EE based elegant Supply Chain Management solution which is used by the Producers and Consumers involved in entire Supply Chain of manufacturing of electronic components.

Summary of Project Responsibilities:

Development of EPNSOAR using RAD agile methodology.

Developed ‘Biztech’, a homegrown MVC based architecture similar to Struts.

Responsible for design and implementation of SOAP WebServices using WSAD as well as RAD

Responsible for Writing Stored Procedure, Triggers, Complex SQL in DB2 as well as Oracle.

Designed and developed the Authentication and Entitlement and Auditing modules for EPNSOAR

Technologies: Java, JSP, JSTL, DHTML, AJAX, XML, HTML, SOAP, SQL, Stored Procedures, Triggers

Environment: JDK 1.4, J2EE 1.3/1.4, SWING, AIX, WAS 5.0/6.0, WSAD, RAD, DB2, Oracle, Rational Clear Case, and Windows XP

Employer: 24x7 ESI. Client: L.L.Bean Inc., Freeport, ME (August 2005 – October 2005)

Position: Swing Developer

Project: FES (Front End System)

L.L.Bean, Inc. has been a trusted source for quality apparel, reliable outdoor equipment and expert advice for more than 90 years. FES is a massive Order Entry System which is used by over four thousand users across the country.

Summary of Project Responsibilities:

Development and Bug fixing of the Swing Based Order Entry Screen components for FES version 3.

Developed GUI Screens for the application using Java Swing, AWT.

Technologies: Java, AWT, Swing.

Environment: JDK 1.3, UNIX, WSAD 5.1, DB2, Rational Clear Case, and Windows 2000, Quest Central

Employer: 24x7 ESI Client: State Street Corporation, Boston, MA (APR 2005 – July 2005)

Project: RMS (Revenue Management System)

Position: Java/Oracle Developer

SSgA (State Street Global Advisors) is an investment management arm of State Street Corporation. SSgA is acknowledged leader in institutional investing with 1.4 trillion assets under management. This application is for managing the revenue generated from the institutional investors.

Summary of Project Responsibilities:

Responsible for gathering requirements from the users for the development of RMS reports

Designed and developed an interface RMS ONYX between Java and ASP technologies.

Technologies: Java, JSP, EJB, XML, HTML, SQL, PLSQL.

Environment: JDK 1.3, UNIX, J2EE 1.3, SQL, Weblogic, Eclipse 3.0/3.1, Oracle 8.1, Rational Clear Case, and Windows


Wipro Net Limited, Pune India. (10/2000-10/2001) Customer Service Engineer

Softools Computers, Pune, India. (05/2000-10/2001) Customer Service Engineer & Software Consultant

Zensar Technologies. Pune, India. (05/2000-07/2000) Tally Consultant

Helix Systems, Pune, India (07/1996-04/2000) Marketing and Technical Support Engineer.

MCSE (Microsoft Certified Systems Engineer 1998) CCNA (Cisco Certified Network Associate 2000)

Contact this candidate