Objective

To procure an office administrator position where over 24 years of experience will add value to excellent customer/public relation skills.

Key Attributes

•Excellent Customer satisfaction skills

•Professional public speaking and communication skills

•Highly reliable and flexible

•Self-motivated and goal oriented

•Perform difficult and complex analytical work

•Ability to follow through on a specific project or assignment

•Exercise appropriate judgment

•Strong attention to detail

•Multitasking skills

•Accurate data entry skills

•Ability to follow established guidelines

•Prioritizing and organizational skills

Skills/Proficiencies

•Outlook

•Microsoft Word, XP, Excel, PowerPoint, Publisher, Access

•FOCUS

•FMCS

•Information processing equipment

•DORIS

•QuotePro Comparative rater

•Operate 10Key calculator

Professional Experience

DES/DAAS (Domestic Violence and Homeless Administration) Phoenix, AZ

Administrative Assistant January 2016 – Present

Assist and Coordinate the Unit’s Program projects

Serves as a liaison to the other departments and external contractors

Develops and edits technical and/or administrative correspondence and documents

Develops timeline and oversees tracking system to ensure programmatic requirements

Research and compiles statistics

Coordinates and staffs meeting, calendars, program functions and/or special events

Prepares and submits minutes, travel packets, and travel claims

DES/DERS (Finance Business Unit) Phoenix, AZ

Administrative Assistant September 2015 – January 2016

•Provide assistance with fiscal and operation reports i.e. budget report preparation

•Distribute warrants, return warrants, and complete proper paperwork

•Enter fiscal data into management system

•Research, process payment vouchers, and travel claims

•Develop and edit written correspondence

•Coordinate administrative matters between organizational units

DES/DAAS (Contracts) Phoenix, AZ

Administrative Assistant April 2015 – September 2015

•Process contracts for Division of Aging Adult Services

•Oversee confidential information and materials

•Acts as central point of contact for all contract information

•Regulate a large volume of documents and administrative paper work

•Educate concepts behind contracts

•Organize and maintain all contracts through processing

Department of Veteran Services (Director Office) Phoenix, AZ

Executive Assistant January 2015 – April 2015

•Manage all communication and agendas of management statewide

•Draft correspondence letters and tax donation letters, prepare approval/denial letters

•Prepare and project tracking of applications for all grants

•Respond to correspondence and daily interaction with clientele

•Provide input in organizational planning

•Oversee multiple projects simultaneously

DES/DDD (Kelly Services) Mesa, AZ

Administrative Assistant September 2014– January 2015

•Format documents of basic principles and practices of administration

•Maintain spreadsheets, databases, and tracking systems on projects

•Regulate all correspondence with staff and vendors i.e. supplies, input requisitions,

purchase orders, and procurement process

•Utilize LAN applications, FOCUS, ProcureAZ and FMCS

•Oversee AzEIP denials

MBO Executive Suites Phoenix, AZ

Office Coordinator/CSR August 2013 – April 2014

•Provide administrative support to the Executive Director

•Ensure smooth operation of office and administrative functions

•Administer excellent customer service skills being central point of contact via

in-person, phone, email

•Responsible for development and implementation of efficient office systems

•Maintained and organized office demands

•Organized office functions and general meeting support provided

Cullison/Findling Insurance Inc Phoenix, AZ

Office Administrator/ Customer service representative August 2000 – January 2012

•Provide assistance and support to office management

•Bookkeeping and arithmetic computation methods

•Manage daily deposits and input of monies

•Coordinate all auto and home quotes, convert applications on rater

•Responsible for customer claim inquiries

Education

Arizona State University Glendale, AZ

Business Management 2003-Present

Glendale Community College Glendale, AZ

General Education 1998-2000

References available upon request

Contact this candidate