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Customer Service Supply Chain

United States
October 17, 2016

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Use my logistics, supply chain and customer service experience and skills to make a career in logistics/supply chain analytics.


ThyssenKrupp Industrial Services September 2014-Present

Warehouse Team Lead

Certified and licensed operator of 6.5k and 10k LP lift trucks

Create and close orders in SAP system

Plan outbound delivery route for optimal driver efficiency and on-time delivery

Schedule over the road (OTR), local, and less than truck load (LTL)l deliveries (99.8% On-time delivery during tenure)

Unload and move all inbound and outbound freight efficiently to achieve on-time delivery goals

Pull and prepare product for shipment in a safe and accurate manner

Interface with customer on all scheduling and delivery activities

Perform visual weekly and monthly safety audits following Lean 6S principles

Perform weekly cycle counts of inventory and approve storage invoices

Monitor and maintain optimal tractor and trailer supply levels

Train new drivers on Conestoga/flatbed trailers and jobsite safety

Train and on-board new warehouse associates on processes and procedures

Working knowledge of DOT, OSHA, and FMCSA regulations

Safety Leadership Development Program completion

Keefe Supply Company September 2013-September 2014

Warehouse Specialist

Created and closed all bill of lading in AS400 system

Entered freight data for all inbound and outbound deliveries

Controlled perishable inventory by ongoing expiration date and lot number monitoring

Licensed operator of swing reach, electric lift truck and electric floor jack

Trained and on-boarded new warehouse associates

The Home Depot March 2012-September 2013

Outdoor Specialty Sales Leader

Tracked inventory for outdoor commodity goods

Scheduled seasonal and recurring product assembly

Built and maintained product displays for new and existing products

Created, maintained, and monitored custom orders

Charleston Package Liquor Inc. March 2006-August 2010

General Manager

Managed all oversight of day-to-day operations of two store locations

Performed payroll and accounts receivable entry in Quicken system

Scheduled off premise events and inventory

Performed product and market trend research

Executed merchandising plans

Created and implemented shrink plans


Eastern Illinois University 2008-2013

Bachelor’s of General Studies

Associate’s of Arts and Sciences (Concentration in Marketing)

Saint Charles Community College 2012-2013

CCNA Certified Cisco Network Associate


4+ Years of powered lift equipment experience LP and electric

Experience with SAP, Oracle, AS400, Lean 6S and 6S+ principles

Experience with Microsoft Office including Excel, Word, and Outlook

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