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Management Project

Cairo, Cairo Governorate, Egypt
October 18, 2016

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Khaled Sayed Ismail

*** 010********

*** 115*******

Last title: Team Leader (Internal Adudit Group)

Total years of experience : 21 years

Total years of experience in IT Audit : 3 years

Total years of experience in IT infrastructire : 9 Years

Total years of experience in project Management : 4 Years

Totoal years of experience in IT Operations : 7 Years


To work in an organization that allows me to contribute my technical knowledge and skills, for the growth of the organization in the best possible way, to learn and enhance my knowledge, and to grow with the organization.

Management Roles & Responsibilities

evaluates and provides reasonable assurance that risk management, control, and governance systems are functioning as intended and will enable the organization’s objectives and goals to be met

reports risk management issues and internal controls deficiencies identified directly to the audit committee and provides recommendations for improving the organization’s operations, in terms of both efficient and effective performance

evaluates information security and associated risk exposures

evaluates regulatory compliance program with consultation from legal counsel

evaluates the organization’s readiness in case of business interruption

maintains open communication with management and the audit committee

teams with other internal and external resources as appropriate

engages in continuous education and staff development

Provides support to the company's anti-fraud programs.

Audit Area reviewed

IT Infrastructure & Operation

IT Security department and Business continuity

IT Project management office

IT Data Center renovation project post implementation

Business continuity and service availability

IT Organization

Serveral Banking services :

ATM network / Financial Control / Treasury / Signature Control / Corporate Services / Call Center

key Management skills

Evolved through hands-on experience on Infrastructure technologies covering management of

business critical infrastructure including Servers, Networks, Telecommunication, Storage,

Datacenter Technologies, Virtualization and Information Security

Knowledge on costing and finance Management

Strong Negotiation and Vendor Management Skills

General Management Skills

Strong Organizational, team building and leadership abilities.

General Management Skills

Strong business orientation

Personal Characteristics

- Willing and ability to learn new technologies fast and accurate.

- Self-motivated and able to work under pressure.

- Able to manage small and medium scale projects.

- Using Available resources and equipment in a proper economic and efficient manner

- Excellent in team working

- Excellent in English language to treat other people from other nations

- Creative, self-motivated - possesses judgment and ability to plan and initiate new activities.

- Good Documentation and Communication Skills.

- Confident and accurate in decisions

- Capable of prioritizing and managing multiples tasks

- Strong analytical skills and attention to detail

- Excellent technical problem solving skills

- Good understanding of the relationship between Data Processing technology and business requirements

Key Technical Tasks

Microsoft Products

- Supporting a Microsoft Windows Server 2003/2008 infrastructure / SQL 2008/

- Accomplish the day-to-day operations of an enterprise Microsoft server environment.

- Operating, maintaining, and supporting the overall server architecture in a 5,000 user,

- Troubleshooting problems, and working assigned infrastructure projects.

- Maintains responsibility over Windows servers and the Active Directory

- Upgrade/modify server infrastructure

- Create, maintain and evaluate documentation, i.e. backup procedures, software and

hardware lists, proper naming convention,

- Perform preventive maintenance; monitors and optimizes performance of servers

IBM Products

- AIX install / configure / administration with and without NIM

- install AIX maintenance levels and fixes with and without NIM

- HACMP & GLVM & HACMPXD install / configure / administration

- TSM install / configuration / administrate on ( AIX / windows / Linux)

- TSM Disaster Recovery Module

- TSM Monitoring and Reporting tool

- TSM Tuning and Performance Issues

- Design and configure MS active directory

- IBM System P Virtualization Technology ( create and configure VP's)

- install, configure and admin Platforms ( OS/400 – Linux – Windows server )

Major IT Achievements

-Participate as IT Infrastructure technical team head in CIB data center Migration from GIZA to Smart Village Project

- Install and configure TSM backup system at CIB

- Design and implement CIB Microsoft active directory

- Design and implement CIB collaboration system (SharePoint Intranet )

- Migrate, Upgrade, and centralize Misys cashier system Bank Wide

- Migrate an Upgrade TSM from V5.3 to V 6.2

- Create Microsoft SQL Cluster

- configure and install new tapes at tape library

- Design and implement MS Hyper-V cluster environment

- Participate in design DR site

- Participate in CIB Datacenter re-structure

Management Experience

CIB Bank

-Assistant Manager ( deputy IT Infrastructure Head)

IT Infrastructure form 2004 till 2013

-Team Leader

Internal Audit Group “ IT Audit “ from 2013 till date

Technical Work Experience

CIB Bank

Company: CIB Bank

Duration: March 1994 – till now

Designation: Team Leader


Local Training

Microsoft MCSE track

PMP project management exam preparation

ITIL V3 foundation

CIA part 1

Supervisors Skills basics

Aix Unix system basics & administration implementation

Aix Unix system administration 2 problem determinations

IBM Tivoli product overview

Advanced operation AS/400

System facilities AS/400

Overseas Training

Forensic Auditing (MISIT France) 2015

WepSphere Application Server 6.1 administration (IBM UK) 2008

IBM Tivoli Storage Manager (IBMUK) 2004

DB2 Performance tuning and Monitoring workshop (IBM UK) 2004

Educational Qualifications

Bachelor Of Commerce

University : - Ain shams University

Faculty : - Commerce

Department : - Accounting

Graduation : - Good, Year: - 1990

Personal Details

Name : - khaled Sayed Ismail

Date of Birth : - 15/10/1968

Sex : - Male

Marital Status : - Married

Military Status : - completed

Work place : - Commercial International Bank ( Egypt)

Mobil No : - Egypt +201*********, +201*********+201001200043)

Nationality : - Egyptian

E-mail ID : -

Language Information

Arabic :- mother language

English :- excellent (read/write/speak)

Professional Certifications

ITIL foundation V3 August 2011

Microsoft Certification – MCSA

Current study

CISA ( in preparation phase for Exam )

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