*** ******** **

Lowell, Ma *****

978-***-****

narithprak@gmailcom

Narith Prak

SOFTWARE QA TESTER

Software QA tester with full system development lifecycle experience, including developing and implementing test plans, test cases and test processes fueling swift corrective actions Qualifications include thirteen years of QA software testing experience and user-acceptance testing experience

Highlights:

Certification: Cisco Certified Network Associate (CCNA), CCNP Switch candidate, International Agile Test Foundation, International Scrum Master Foundation

SQA technical skills include:

-Types of Testing: Manual Testing, UI Testing, Integration Testing, Regression Testing, Black Box Testing, Localization Testing, and Hoffman Box Testing

-Tools: Trackweb, JIRA, Wirehshark, Putty

-Test Management Tools: JAMA

-Methodologies: Agile/Scrum, Waterfall

-Functional Areas: Testing on iPhone, Blackberry, Android platforms for Mobile applications, Wireshark Wireless Sniffing, Position Location Tracking Applications, Marge Applications

-Test scripts: Raspberry PI for writing and executing Python scripts, Geany and PyCharm to edit Python code, Subversion for checking out daily software builds from the server, VNC viewer to work remotely from Raspberry PI, Tera Term for sending TAP commands, Proficient with VIM editor

-Test HDMI: Quantum Data 980 for pulling sink EDIDS and modifying them, RainShadow for capturing HDMI-CEC logs.

Network technical skills include:

-Routing /WAN: EIRGP, OSPF, RIP, IP Routing, PPP, ISDN, VoIP, Frame Relay,

-Switching: VLAN, VTP, STP, GLBP, RSTP, MSTP

-Security: ACL, NAT, Port Security, 802.1x, AAA, Radius, Diameter, WPA2, TACACS+

-Hardware: Catalyst 2960/3550/3750/4500/6500 series switches, 3845/3745/2821/2600 Series Cisco routers

-Protocols: TCP/IP, DNS, DHCP, HTTP, SMTP, NTP, SNMP, VoiP, TLS, SSH, Kerberos, IPSEC, L2TP, 802.1Q

WORK EXPERIENCE:

John Mason Institute, Nashua, NH March 2016- Present

Studying for Cisco Certifications

I am currently working on getting my CCNP Switch certification. Taking the Cisco certification classes will help me stay focus on my ability to plan, validates, implement, verify and troubleshoot. Below is a list of my study materials:

Cisco LAN switches, including 2950, 2960and 3750 switch installation requirements and guidelines

Installation and set-up of routers and switches

Troubleshooting of networking equipment across multiple sites

Full Command on Cisco IOS Commands

Router IOS Backup and Recovery

Setting up Serial and Ethernet Interfaces

Routing Protocol Configurations

CDP Configuration

Full Command in Inter-VLAN Routing

Switching, Standard Access-list, Extended Access-list and Vlans Configurations.

Knowledge of OSI 7 Layer Model, TCP/IP, DNS, DHCP, TFTP.

Knowledge of LAN technologies, Switches, Cables, Bridges

Knowledge of routing protocols such as RIP V1/V2, OSPF, IGRP and EIGRP

Knowledge of WAN technologies such as PPP, Frame-relay, dedicated T1s, ISDN and Routing Protocols: OSPF, EIGRP, IGRP, RIP and RIPv2

Setup and basic configuration of Cisco 2950, 2960 Switches

Implementation of DHCP, DNS, and TFTP.

Configuring and monitoring CISCO 2500,2600 and 1800

Configure WAN Protocols, including PPP and FRAME RELAY

Bose Corporation, Framingham, MA May 2003- November 2015 Software Quality Test Engineer

Mobile app across multiple platforms:

Performed extensive mobile app testing on the SoundTouch application on different platforms (iPad, iPhone, iPod, Android), examined issues with bluetooth functionality, streaming music, account creation, playback capability, and glitches in the GUI

Experience in writing and executing test cases/test plans

Wireless and Bluetooth testing across Bose devices:

Tested mobile bluetooth products such as the SoundLink Mini I, SoundLink Mini II, SoundLink III, and SoundLink Color - targeted bluetooth states such as “ready to pair”, “connecting”, and “connected” for defects Conducted additional testing for bluetooth connectivity range, maximum number of bluetooth devices allowed in a pairing list, and clearing the pairing list

Utilized Tera Term to send TAP commands and captured logs on the SoundTouch 10, SoundTouch 20, SoundTouch 30, SoundTouch Wave System, SoundTouch Outdoor Speakers with 151 speakers, Acoustimass 5 Series III, and Lifestyle 135 Series products

Participated as an embedded tester which involved software developers’ scrums and code reviews, obtained intimate access to the inner working/functionality of the SoundTouch application

Conducted regression and smoke testing on software builds for SoundTouch application, that were potential release candidates

Tested Audio/Video processing, home networking (TCP/IP protocols) and web server database operations and testing

Utilized the Wireshark wireless Sniffing to check network traffic and packet lost on the SoundTouch 10, SoundTouch 20, SoundTouch 30, SoundTouch Wave System, SoundTouch Outdoor Speakers with 151 speakers, and Lifestyle V525/535

Home Entertainment products:

Operated in an Agile Methodology environment that included 15 minutes scrums, 3 weeks sprints, creation of stories and sub-tasks, retro sprints, and backlogs

Wrote, executed, and reviewed test cases in JAMA software product development tool

Utilized various tools such as Raspberry PI to write and execute Python scripts that performed automated testing on hardware consoles via PySerial, Geany to create/edit Python code, VNC viewer to work remotely from the Raspberry PI, and Subversion to check out the latest software build for daily smoke testing

Created stories-subtasks and wrote defect reports in JIRA bug tracking tool

Worked as a full team member with the software development group to deliver tested, product-ready code as needed

Created test methods and test cases based on functional requirements and specification

Participated as an embedded tester on Cinemate 120, Cinemate 130, and Cinemate 520 Performed video and source integration testing, examined HDCP errors, and utilized RainShadow to capture HDMI-CEC logs

Utilized the Quantum Data 980 on Cinemate systems to pull sink EDID’s, modify them, and generate the modified EDID report file in HTML format

Highlights

Lead QA Tester, Continue Engineering Group July 2011 - December 2014

Promoted to serve as lead QA tester, overseeing quality-assurance testing and teams for software and systems development projects. Performed system, unit, performance, load, regression, stress and data interface testing. Provided stakeholder, project manager and developer teams with detailed reports on quality metrics, identified bugs/flaws and recommended fixes.

Results:

Manager Award in recognition for outstanding supports to the development of SoundTouch Products.

Created database of documented test defects and procedures to enable accurate replication and ensure compliance with standards. Accelerated average QA testing turn-around time by 25% or more, allowing company to accept more testing projects without increasing staff.

Designed and implemented manual testing tools addressing areas including database impacts, software scenarios, regression testing, negative testing, error/bug retests and usability.

Documented software defects using bug tracking system and reported defects involving program functionality, output, online screen and content to software developers.

Delivered thorough QA testing reports that determined product quality and release readiness.

NEXTEL, Lexington, MA January 2002-June 2002

Associate System Performance Engineer

Explored optimization techniques to improve cell sites

Aided in expanding phone service and eliminating dropped calls

Conducted various parameter changes in order to control phone traffic

Modified parameters in Nextel’s database in order to alleviate cell site problems

Proposed new cell sites

Setup and tested proposed cellular sites

SIPEX CORPORATION, Billerica, MA June 2000-July 2001

Product/Test Engineer Technician

Primary responsibilities included: PCB system board design for testing IC units, debugging IC test board, and correlating IC characterization on bench tests with data collected from computer test system

Quality improvement through verification and analysis of the root causes for yield enhancement of new IC products

Designed PCB system test board using ORCAD software

Reworked and surface-mounted soldering on PCB system board

Experienced with Electrical Mechanical assembly testing, write procedure, editing procedure, updating procedures and drawings procedure using ECO process software

Worked with senior product engineers to characterize the performance of new IC designs

Provided technical support to manufacturing test floor

EDUCATION

Currently enrolled in Brandeis University

Master Software Engineering (expected 2018)

University of Massachusetts Lowell (2009)

Bachelor of Science, Electrical Engineering Technology

John Masson Institution

CCNA Cisco certified, CCNP switch, wiresshark

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