Software Engineer
Lowell, Ma *****
narithprak@gmailcom
Narith Prak
SOFTWARE QA TESTER
Software QA tester with full system development lifecycle experience, including developing and implementing test plans, test cases and test processes fueling swift corrective actions Qualifications include thirteen years of QA software testing experience and user-acceptance testing experience
Highlights:
Certification: Cisco Certified Network Associate (CCNA), CCNP Switch candidate, International Agile Test Foundation, International Scrum Master Foundation
SQA technical skills include:
-Types of Testing: Manual Testing, UI Testing, Integration Testing, Regression Testing, Black Box Testing, Localization Testing, and Hoffman Box Testing
-Tools: Trackweb, JIRA, Wirehshark, Putty
-Test Management Tools: JAMA
-Methodologies: Agile/Scrum, Waterfall
-Functional Areas: Testing on iPhone, Blackberry, Android platforms for Mobile applications, Wireshark Wireless Sniffing, Position Location Tracking Applications, Marge Applications
-Test scripts: Raspberry PI for writing and executing Python scripts, Geany and PyCharm to edit Python code, Subversion for checking out daily software builds from the server, VNC viewer to work remotely from Raspberry PI, Tera Term for sending TAP commands, Proficient with VIM editor
-Test HDMI: Quantum Data 980 for pulling sink EDIDS and modifying them, RainShadow for capturing HDMI-CEC logs.
Network technical skills include:
-Routing /WAN: EIRGP, OSPF, RIP, IP Routing, PPP, ISDN, VoIP, Frame Relay,
-Switching: VLAN, VTP, STP, GLBP, RSTP, MSTP
-Security: ACL, NAT, Port Security, 802.1x, AAA, Radius, Diameter, WPA2, TACACS+
-Hardware: Catalyst 2960/3550/3750/4500/6500 series switches, 3845/3745/2821/2600 Series Cisco routers
-Protocols: TCP/IP, DNS, DHCP, HTTP, SMTP, NTP, SNMP, VoiP, TLS, SSH, Kerberos, IPSEC, L2TP, 802.1Q
WORK EXPERIENCE:
John Mason Institute, Nashua, NH March 2016- Present
Studying for Cisco Certifications
I am currently working on getting my CCNP Switch certification. Taking the Cisco certification classes will help me stay focus on my ability to plan, validates, implement, verify and troubleshoot. Below is a list of my study materials:
Cisco LAN switches, including 2950, 2960and 3750 switch installation requirements and guidelines
Installation and set-up of routers and switches
Troubleshooting of networking equipment across multiple sites
Full Command on Cisco IOS Commands
Router IOS Backup and Recovery
Setting up Serial and Ethernet Interfaces
Routing Protocol Configurations
CDP Configuration
Full Command in Inter-VLAN Routing
Switching, Standard Access-list, Extended Access-list and Vlans Configurations.
Knowledge of OSI 7 Layer Model, TCP/IP, DNS, DHCP, TFTP.
Knowledge of LAN technologies, Switches, Cables, Bridges
Knowledge of routing protocols such as RIP V1/V2, OSPF, IGRP and EIGRP
Knowledge of WAN technologies such as PPP, Frame-relay, dedicated T1s, ISDN and Routing Protocols: OSPF, EIGRP, IGRP, RIP and RIPv2
Setup and basic configuration of Cisco 2950, 2960 Switches
Implementation of DHCP, DNS, and TFTP.
Configuring and monitoring CISCO 2500,2600 and 1800
Configure WAN Protocols, including PPP and FRAME RELAY
Bose Corporation, Framingham, MA May 2003- November 2015 Software Quality Test Engineer
Mobile app across multiple platforms:
Performed extensive mobile app testing on the SoundTouch application on different platforms (iPad, iPhone, iPod, Android), examined issues with bluetooth functionality, streaming music, account creation, playback capability, and glitches in the GUI
Experience in writing and executing test cases/test plans
Wireless and Bluetooth testing across Bose devices:
Tested mobile bluetooth products such as the SoundLink Mini I, SoundLink Mini II, SoundLink III, and SoundLink Color - targeted bluetooth states such as “ready to pair”, “connecting”, and “connected” for defects Conducted additional testing for bluetooth connectivity range, maximum number of bluetooth devices allowed in a pairing list, and clearing the pairing list
Utilized Tera Term to send TAP commands and captured logs on the SoundTouch 10, SoundTouch 20, SoundTouch 30, SoundTouch Wave System, SoundTouch Outdoor Speakers with 151 speakers, Acoustimass 5 Series III, and Lifestyle 135 Series products
Participated as an embedded tester which involved software developers’ scrums and code reviews, obtained intimate access to the inner working/functionality of the SoundTouch application
Conducted regression and smoke testing on software builds for SoundTouch application, that were potential release candidates
Tested Audio/Video processing, home networking (TCP/IP protocols) and web server database operations and testing
Utilized the Wireshark wireless Sniffing to check network traffic and packet lost on the SoundTouch 10, SoundTouch 20, SoundTouch 30, SoundTouch Wave System, SoundTouch Outdoor Speakers with 151 speakers, and Lifestyle V525/535
Home Entertainment products:
Operated in an Agile Methodology environment that included 15 minutes scrums, 3 weeks sprints, creation of stories and sub-tasks, retro sprints, and backlogs
Wrote, executed, and reviewed test cases in JAMA software product development tool
Utilized various tools such as Raspberry PI to write and execute Python scripts that performed automated testing on hardware consoles via PySerial, Geany to create/edit Python code, VNC viewer to work remotely from the Raspberry PI, and Subversion to check out the latest software build for daily smoke testing
Created stories-subtasks and wrote defect reports in JIRA bug tracking tool
Worked as a full team member with the software development group to deliver tested, product-ready code as needed
Created test methods and test cases based on functional requirements and specification
Participated as an embedded tester on Cinemate 120, Cinemate 130, and Cinemate 520 Performed video and source integration testing, examined HDCP errors, and utilized RainShadow to capture HDMI-CEC logs
Utilized the Quantum Data 980 on Cinemate systems to pull sink EDID’s, modify them, and generate the modified EDID report file in HTML format
Highlights
Lead QA Tester, Continue Engineering Group July 2011 - December 2014
Promoted to serve as lead QA tester, overseeing quality-assurance testing and teams for software and systems development projects. Performed system, unit, performance, load, regression, stress and data interface testing. Provided stakeholder, project manager and developer teams with detailed reports on quality metrics, identified bugs/flaws and recommended fixes.
Results:
Manager Award in recognition for outstanding supports to the development of SoundTouch Products.
Created database of documented test defects and procedures to enable accurate replication and ensure compliance with standards. Accelerated average QA testing turn-around time by 25% or more, allowing company to accept more testing projects without increasing staff.
Designed and implemented manual testing tools addressing areas including database impacts, software scenarios, regression testing, negative testing, error/bug retests and usability.
Documented software defects using bug tracking system and reported defects involving program functionality, output, online screen and content to software developers.
Delivered thorough QA testing reports that determined product quality and release readiness.
NEXTEL, Lexington, MA January 2002-June 2002
Associate System Performance Engineer
Explored optimization techniques to improve cell sites
Aided in expanding phone service and eliminating dropped calls
Conducted various parameter changes in order to control phone traffic
Modified parameters in Nextel’s database in order to alleviate cell site problems
Proposed new cell sites
Setup and tested proposed cellular sites
SIPEX CORPORATION, Billerica, MA June 2000-July 2001
Product/Test Engineer Technician
Primary responsibilities included: PCB system board design for testing IC units, debugging IC test board, and correlating IC characterization on bench tests with data collected from computer test system
Quality improvement through verification and analysis of the root causes for yield enhancement of new IC products
Designed PCB system test board using ORCAD software
Reworked and surface-mounted soldering on PCB system board
Experienced with Electrical Mechanical assembly testing, write procedure, editing procedure, updating procedures and drawings procedure using ECO process software
Worked with senior product engineers to characterize the performance of new IC designs
Provided technical support to manufacturing test floor
EDUCATION
Currently enrolled in Brandeis University
Master Software Engineering (expected 2018)
University of Massachusetts Lowell (2009)
Bachelor of Science, Electrical Engineering Technology
John Masson Institution
CCNA Cisco certified, CCNP switch, wiresshark
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