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Medical Manager

Location:
New York, New York, United States
Salary:
100,000
Posted:
October 18, 2016

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Resume:

KEVIN T. GLEASON

*** **** ****** *** ** Brooklyn, NY 11211 610-***-**** email: acw38j@r.postjobfree.com

eCW HIT Manager and Healthcare Systems Advisor

Healthcare IT expert equipped with advanced clinical and managerial knowledge/experience coordinating the implementation and continued support of various medical technologies in diverse healthcare settings with physicians, CFO’s, and other department leaders. Demonstrated success implementing and managing 20+ electronic medical record systems (EMR) and projects throughout the United States.

Excellent Relationship Building: Demonstrates the traits necessary to develop strong relationships with various department heads and healthcare staff in multiple settings, which include an amiable and composed personality in high-performance cultures, combined with the clinical and technological knowledge vital to healthcare-technology management.

Advanced Clinical and Technological Communications: Proven capability to communicate effectively with busy physicians and department heads when teaching/troubleshooting EMR programs in a clinical manner they can easily comprehend. Maintain the ability to comprehensively and clearly communicate in high-stress situations (i.e., explain potential enrollment in research studies to grief-stricken parents in the Pediatric Intensive Care Unit (PICU) at the nation’s #1 ranked children’s hospital by U.S. News and World Report).

Strategic Vision: Focused on strengthening client-to-company relationships through the development of proposals to one of New York City’s largest hospital systems concentrating on rebuilding an underperforming eCW help desk department at a mutually beneficial financial budget. Introduced medical speech recognition programs to an OB/GYN practice to improve dictation speeds leading to a 20% higher patient volume seen.

Experience:

Mitchell Martin Inc. (Contract):

New York-Presbyterian/Queens September 2015 – May 2016

Senior Clinical eCW Analyst managing the eClinicalWorks (eCW V10) EMR for the hospital’s 18 outpatient clinics as they transitioned over to the athenahealth EMR. Daily responsibilities included training front-end users, troubleshooting program issues, and communicating with department heads to aid in any request regarding eCW. Utilized eCW eBO to run reports regularly for different departments to find billing trends. Assisted with the enrollment of providers in electronic prescription for controlled substances (ePCS) in Allscripts as required by New York State regulations.

Downtown Women OB/GYN Associates: April 2015 – September 2015

eCW HIT Manager for the largest, private OB/GYN office in New York City. In charge of the maintenance and optimization of the practice’s EMR (eCW V10) while managing a staff of 50+ employees on a daily basis– 17 of which were providers. Worked with busy physicians and nurse practitioners to troubleshoot any problems encountered within eCW in an efficient manner while installing and training staff members in system upgrades. Enhanced the Patient Portal and eClinical Messenger to send out results/reminders reducing the number of calls needed to be made, which also lead to a decrease of incoming calls by 20%. Researched and provided a proposal to adopt the Healow, eClinical Touch/Kiosk, and eClinical Mobile applications for the practice. Launched the installation of Dragon Medical speech recognition for multiple physicians to enhance EMR charting and improve the practice’s overall workflow eventually leading to an increase in patients seen, and, subsequently, an increase in revenue.

Arcadia Healthcare Solutions (Contract): April 2014 – April 2015

Practice Consultant for a group that focused on planning, implementing, and optimizing EMR use in healthcare environments. Managed and participated in GoLives for ambulatory practices throughout the country to rollout and teach new EMR programs, specifically athenahealth and eCW, to staff transitioning from different EMR platforms and paper records. Worked directly with department heads, superusers, and other staff to outline goals while also updating them with status reports on a daily basis.

The Children’s Hospital of Philadelphia: April 2013 – March 2014

Department of Critical Care Medicine

Clinical Research Assistant for a variety of studies within the PICU. Duties included data analysis/screening for clinical studies and the personal gathering of consent from families. Daily medical communication with physicians, nurses, and healthcare providers was necessary for coordinating research studies. Access and understanding of the Epic EMR was critical for performing daily duties.

Computer Skills:

Allscripts, athenahealth, eClinicalWorks, and Epic EMR’s

Medical billing (Medicaid/Medicare), ICD-9/ICD-10/CPT, reporting, and DSRIP

SQL, HL7

Remedy

Six Sigma, Microsoft Project

SPSS Statistics

Dragon Medical speech recognition

Microsoft Office (Excel, Outlook, PowerPoint, Word)

Citrix Receiver, WebEx, GoToMeeting, Join.me, ReadyTalk

Education:

New York University, New York, NY 2008 – 2012

BS in Neuroscience

Publications:

Journal of Biomedical Materials Research:

PREVENTION OF POLYURETHANE OXIDATIVE DEGRADATION WITH PHENOLIC-ANTIOXIDANTS COVALENTLY ATTACHED TO THE HARD SEGMENTS: STRUCTURE FUNCTION RELATIONSHIPS Stanley J Stachelek,1,* Ivan Alferiev,1 Masako Ueda,1 Edward C. Eckels,1 Kevin T. Gleason,1 and Robert J Levy1



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