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Office Customer Service

Location:
Houston, Texas, United States
Salary:
60000.00
Posted:
October 18, 2016

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Resume:

EVAMARIE LAFOUR

713-***-**** acw37e@r.postjobfree.com

Overview: Executive Assistant with experience in managing employees as well as performing general office procedures, property management experience with an in depth knowledge of office management principles and considerable experience in accounts receivable and accounts payable. Effectively managed office operations, utilizing the following skill sets:

•Computer proficiency: In depth knowledge of Microsoft Office Suite, Quick Books, Black Baud accounting software and Reserve Interactive event software, POS system.

•Ability to learn new software applications quickly and efficiently.

•Communicate effectively with staff/executives – Effective verbal/written communications

skills.

•Attention to detail, excellent planning, organizing and time management skills.

•Customer service

•Budgeting

•Discretion and confidentiality

•Negotiating contracts for office equipment and supplies and cutting costs by 30% while still ensuring continuation and enhancement of services

PROFESSIONAL EXPEREINCE:

SEA SCOUT BASE GALVESTON

Office Administrator January 2014 – Present

•Assist in day to day activity with Executive Director making sure meetings scheduled, calendar is updated, agenda in hand and having he/she prepared for the day.

•Maintain accounts payable and enter information into Blackbaud accounting software

•Manage and schedule busy outlook calendar for Executive Director

•Organized and made sure that the scheduling of meetings, conferences and events were organized and maintained; as well as setup agendas for meetings and take minutes and distribute.

•Decision maker on office equipment and maintenance, negotiated contracts in order to save the company 25% annually on equipment and maintenance while ensuring continuation of services.

•Assist Facilities Director with building maintenance (elevator repair, alarm, signage, a/c, lights etc) and assisted in negotiating contracts to cut 25% of costs.

•Assist other departments with office duties, copying, computer issues, grant proposals, setting up new employees with emails, phones, access to security as well as making them comfortable with their new environment.

•Orient new employees with employee handbook, insurance, 401K, long and short term disability, various other employee paperwork.

•Filed and recorded corporate documentation, electronic files, inventories and reports.

•Assist accounting department various duties, entering a/p and printing checks

•Organize company events.

•Take minutes for board meetings & prepare board package monthly as well as distribute minutes.

•Run errands for the company (bank deposits, supplies, etc.)

•POS system for Ship Store (stocking, selling, inventory) and work in store.

SLICK RESPONSE SERVICES, LTD – part time position while looking for permanent position

Office Assistant to the President April 2013 – January 2014

•Calculate and enter payroll into QuickBooks online

•Enter all incoming statements and bills into QuickBooks

•Invoice for various jobs and enter into QuickBooks

Reconcile bank statements and credit card statements

•Organize all company events

•Scan and organize all credit card receipts and job information into NEAT system

•Run errands for president and company

DREAM DENTAL – Part time position while looking for permanent position

Office Assistant October 2011-April 2013

•Input multiple bank account information into QuickBooks for the merging of two dental offices.

COLUMBIA LLOYDS INSURANCE COMPANY/JOHN S. DUNN & SON, INC.

Office Manager/Executive & Personal Assistant June 1993-June 2011

•Managed six employees to assure quality control on a day-to-day task’s, as well as hired, terminated, reviewed and annual increases

•Decision maker on purchasing office equipment, computers, phone systems, copiers etc.

•Decision maker on company benefits for twenty-five employee’s health, life, dental and 401K benefits saving the company thousands of dollars annually by shopping the market

•Directed Catastrophe/Disaster Recovery for office in tandem with Agility Recovery involved setup of generator, telephones, computers, additional employees as well as being first responder to get the building up and running.

•Managed IT by setting up new users, troubleshooting server and employee issues with PC

•Implemented and updated company handbook, maintained confidential HR matters for company

•Organized board meeting, underwriter’s meetings, dictation of minutes and prepared and maintained corporate records and minutes.

•Managed payroll and 401K for all employees for multiple states

•Managed all executive’s calendars in Outlook

•Monitored and maintained all company credit cards and reconciliation

•Paid all personal (owners) bills and bank account reconciliation

•Interacted and paid salaries to household staff

•Organized events that the family would have in their home

•Contacted all contractors for repairs and maintenance at family homes • Maintained confidential matters

FACILITIES MANAGER – 2200 W. ALABAMA INC.

FAMILY OWNED BUILDING WHERE OFFICES OF COLUMBIA LLOYDS AND JOHN S.

DUNN WERE LOCATED June 1993- June 2011

•Collected rent from four (4) tenants monthly

•Paid all bills, annual building taxes as well as reconciling bank accounts

•Collaborated on leases with attorneys and brokers for tenants renting

•Designed and consulted with contractors on build-outs of office numerous times to increase or decrease space as needed in tenant space as well as office space

•Communicated and maintained all maintenance issues with building including vendor’s plumbers, electricians, cleaning companies, elevator maintenance, ordering supplies for building as needed.

•Handled all issues with tenants regarding building maintenance signage, parking lot maintenance, trash collection, etc.

•Collaborated with CPA year end on all common area maintenance charges for tenants.

acw37e@r.postjobfree.com 713-***-****



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