Malikah Lind
Nyack, NY
acw370@r.postjobfree.com - 845-***-****
Authorized to work in the US for any employer
WORK EXPERIENCE
Case Manager
Cluster Community Services - Yonkers, NY - April 2015 to June 2016 Responsibilities
• Train and assist residents in the activities of daily living, including household maintenance.
• Provide on-site visits to scattered apartment sites.
• Write progress notes on a regular basis.
• Oversee medication maintenance and assist residents in the development of self-medication skills as needed.
• Developing and engaging in activities with program residents on a monthly basis. Night Teacher Counselor
Youth Villages - Douglasville, GA - June 2014 to December 2014 Responsibilities
• Teaches the children necessary life skills and provide for their physical daily care.
• Conducts daily documentation such as contact notes and precautionary notes.
• Participates in client transports to various locations.
• Assist in improving children’s behavior through providing various coping skills and other therapeutic interventions.
• To ensure the safety of children at all times.
Residential Case Manager
Brooklyn Community Housing Services - Brooklyn, NY - June 2009 to August 2013
• Promoted to Case manager.
• Developing and engaging in activities with program residents on a weekly basis.
• Developed the proper rapport with neighboring support agencies, to maintain supportive services for our residents.
• Coordinated and maintained required charting and documentation.
• Maintained confidentiality as per HIPPA requirements.
• Worked closely with mental health professionals to ensure proper care of residents.
• Compiled, analyzed and tracked data.
• Assisted in budgetary planning for residents.
• Developed individualized treatment plans with measurable goals and objectives.
• Assisted with fundraising and activity efforts for agency and residents benefit.
• Trained and assisted residents in the activities of daily living, including household maintenance.
• Provided on-site visits to scattered apartment sites.
• Wrote progress notes on a regular basis.
• Oversaw medication maintenance and assisted residents in the development of self-medication skills as needed.
Client Service Representative
D.F. King and associates - Brooklyn, NY - April 2008 to January 2009
• Promoted to Priority Department, due to reorganization for Outstanding Organization and Customer Service.
• 200-600 inbound/outbound calls per shift.
• Relayed sensitive financial information to client.
• Reviewed client data, to ensure accuracy.
• Information Agent.
• Answered proxy inquiries.
• Checked on status of proxy statements.
Administrative Assistant
New York University - New York, NY - January 2008 to May 2008
• Memo and Letter writing as needed.
• Responsible for collecting and processing data for New York State mid-year and annual reports.
• Maintained well organized and efficient welcome area to ensure efficiency.
• Answered incoming calls and transferred them to the appropriate destination; compose documents, fax, Xerox, mail, sort & distribute all incoming and outgoing mail.
• Light data tracking.
IT Services Intern
Oxygen Network - New York, NY - June 2005 to July 2006
• Catalogued monthly ECI bills in MS Excel.
• Provided technical support throughout the company.
• Organized hardware, software and stationary inventories.
• Acting account administrator for Information Systems department.
• Tabulated database in MS Access containing vendor invoices. EDUCATION
Medgar Evers Community College - Brooklyn, NY
September 2008 to January 2010
SKILLS
Computer Skills: Microsoft Office Suite; Word, Excel, Outlook, Power Point, Internet Savvy, type 55 wpm Communication: Letter & Memo writing, data tracking & input, spreadsheets, report extraction, strong interpersonal skills.
ADDITIONAL INFORMATION
CPR and First Aid Certified.