BHAVIK DESAI

*** ****** ***, ********, ** ***** 857-***-**** acw31y@r.postjobfree.com

EDUCATION

Northeastern University, Boston, MA September 2014 - May 2016

Master of Science – Information Systems

University of Mumbai, India August 2008 - May 2011

Bachelor of Engineering – Electronics and Telecommunication

SKILLS

Business Analysis: Requirement Elicitation, Process Mapping and Modelling, Use Case, Data Review, Research, Reporting

Project Management: Portfolio Management, Process Improvement, Risk Management, Technical Integration, PERT Chart

Methodologies: Agile (SCRUM, Adaptive Project Framework), Waterfall-Hybrid, RUP, UML, SWOT Analysis, GAP Analysis

Programming Languages: HTML, Java (Beginner), MySQL, Linux (Basic Command Line)

Tools: Rational Requisite PRO, HP Quality Center, Crystal Reports, JIRA, Tableau, Team Foundation Server (TFS)

Operating Systems: Windows95/98/00/XP/Vista/7/8/10 and NT, Mac OS X, Linux

Office Automation Tools: Microsoft Office Products (Word, Excel, PowerPoint, Visio, Access, Project, SharePoint)

PROJECTS

Enterprise Architecture for GE – General Electric Portfolio of Projects February 2016 – April 2016

Created and Outlined current as well as future vision enterprise architecture, performing GAP and statistical analysis including traceability from business and IT strategies to suggested technologies to expedite strategic plans while meeting company’s proposed capital investment which resulted in 35% cost benefit realization and risk reduction objectives applying HP Quality Center, Team Foundation Server (TFS) and JIRA issue tracking and project management functionalities

GPS – TO – Go Takes on Garmin October 2015 – December 2015

Designed and Developed a strategic business canvas model using agile project management methodologies resolving 72% of management and manufacturing strategies of a GPS manufacturing company project including cost-benefit analysis, risk management, resource management and complete project plan in a very aggressive timeline

Organizational Change Management Study for Compact Solutions October 2015 – December 2015

Designed Organizational Alignment Model (OAM) to identify the factors that contribute to the change from current to the future state of the organization. Facilitated JAD and JAM sessions to study the current state of the project with stakeholders conducting workshops, focus groups and personal interview sessions to understand the business requirements, process, rules and worked with the stakeholders to create a storyboard of high-level future state design

Strategic Alignment of IT and Enterprise at Desko June 2015 – August 2015

Developed an Agile Enterprise Model to bring agility in the furniture manufacturing company for enhancement in processes. Simulated and Analyzed the holdups in the As-Is business process with the help of AuraPortal BPMN tool. Re-engineered the As-Is process applying business objects BI technologies and BPMN tool after analyzing business requirements and created the To-Be process improving the overall operational efficiency of the company by 55%

PROFESSIONAL EXPERIENCE

Northeastern University, Boston, MA August 2015 – April 2016

Residential Safety Proctor

Assisted in maintaining security protocols of the northeastern university

Responsible for signing in the residents and their guests

Reporting to the Residential Security Office and the Northeastern University Police Department about activities in residence halls

SSM InfoTech Solutions Pvt. Ltd., Surat, India August 2011 – July 2014

Business Development Executive

Generated new business opportunities and achieved the assigned target which resulted in overall gain in profit by 3%

Created and developed long-term business relationships with key partners and customers

Devised and implemented sales strategies and marketing resources for creative brand awareness

Ability to manage and track lead generation and a sales pipeline through CRM system

Responding to Incoming Requests for Information (RFIs), Requests for Proposals (RFPs), Request for Quotation (RFQs)

Participated in the decision-making process with management and technical staff to speed up the sales process

Engaged with other internal business development teams on planning business strategies and implemented those which resulted in an overall increase in business volume by 30%

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