Demetria Trina Hendrickson

** ****** *****

Hot Springs Village, AR 71909, US

Mobile: 501-***-****

Email: acw30c@r.postjobfree.com

SUMMARY:

Security Training Coordinator who is highly effective at incorporating creative leadership skills to achieve business objectives. Directs projects that improve efficiency while meeting deadlines and budget requirements. Possesses, expertise in performance management, succession planning, and process improvement. Strategic planner, with strong communication skills and attention to detail. Efficient in areas; of employee relations, organization development, training and development, and safety training. Senior level manager with more than seven years’ experience. Possesses the proven ability to work with senior management team to integrate the human resource function within the overall business operating strategy. Exceeds Standards in yearly audits with no discrepancies.

CORE QUALIFICATIONS:

*Training and Development Records Maintenance

*Training Programs Development Quality & Performance Improvement

*Efficient Multi-tasking

* Staff Training

*Product Development Supervision and Training

*Organization Skills

* Computer Proficient

*Creative Lesson Plan Development CPR/First-Aid Certified

*Employee Relations Personnel Records Maintenance

*New Hire Orientation Effective Leader

*Staff Training/Development Policy/Program Development

*Consistently Meets Goals Clam under Pressure

*Tailoring Curriculum Plans

*Proficient In Microsoft Word, Microsoft Excel, Microsoft Power Point, Microsoft Outlook and Microsoft Access applications

* Responsible for the administration and management of clinic functions, the standards of care provided quality improvement activities and the practice and implementation of regulations and policies.

* Interprets a physician’s consult and determines from this, what diagnoses are being considered.

* Recognizes when additional, advanced, or more specialized tests are needed.

* Applies administrative regulations/policies/procedures

* Skilled in office automation/technology management

* Performs administrative functions

* Administered purchase card

TRAINING:

Supports EEO programs by ensuring compliance

Manage Security Training Program In Accordance With (IAW) all applicable policies and regulations in a flawless manner evoking laudatory comments from higher headquarters

PROFESSIONAL EXPERIENCE:

Dugway Proving Grounds

5116 Kistler Ave

Dugway, UT 84022 United States

09/2014 - Present

Hours per week: 40

Series: 0303 Pay Plan: GS Grade: 06

Admin Assistant (This is a federal job)

Duties, Accomplishments and Related Skills:

*Understands Army's Chemical and Biological Surety Programs and implementation of medical surveillance programs.

* Knowledge and understanding of the overall requirements of the Army’s Chemical and Biological Surety Programs and implementations of medical surveillance programs.

*Collects and researches data from various sources for preparation of routine/periodic reports

*Notifies supervisors on a monthly basis of employees due for required medical surveillance.

*Responsible for creating and maintaining US Army Health Clinic patient schedules.

*Uses automated systems, researches, and prepares a variety of correspondence, reports, memos, graphs, and charts for physicians and OH staff.

*Monitors employee compliance with keeping scheduled appointments and notifies the supervisors when apt are not kept

*Determines if the tests can be conducted within the local clinic

*Understands Army's Chemical and Biological Surety Programs and implementation of medical surveillance and identifies and refers employees of applicants for tests that cannot be conducted locally.

*Maintains medical database of employees enrolled in various medical surveillance programs using knowledge of the established content and format requirements and the purpose and functions of the organization and edits for work errors

* Maintains the Priority Reliability Program (PRP) for the clinic to ensure all physicals are up to date

*Scheduling employees and applicants for the correct type of medical surveillance and prepares charts in accordance with the appropriate guidelines.

*Maintains 3180’s, rosters and current encounters are all up to date

*Knowledge and understanding of Composite Health Care System (CHCS) and Armed Forces Health Longitudinal Technology Application (AHLTA)

* Operates CHCS to register patients (if necessary), order tests and log in specimens from hardcopy (paper) request slips and active lab orders, retrieve and print outpatient tests results and print/reprint specimen labels.

* Receives and distributes specimens hand carried to the laboratory by the in house clinics, outlying clinics and other facilities for processing.

* Uses judgment and knowledge of laboratory tests requirements to determine the appropriate laboratory section and determines if time is a critical factor in the final analysis.

* Responsible for the initial set up and running of clinical operations

* Central contact point to provide authoritative explanations of requirements, regulations, and procedures resolving operating problems or disagreements affecting assigned areas and provide administrative support to the office

* Serves as the authoritative point of reference on actions at all stages in the approval process

* Administrative support for the office, coordinating clerical and day-to-day administrative support activities that are typically required to accomplish the work of the organization

* Receive and screen telephone and personal inquiries relative to activities of the office

* Maintain calendar and schedule appointments

* Distribute mail to organizational segments or personnel

* Consolidate a variety of analyses of administrative or management data and provide required reports and recommendations

*Council for Accreditation in Occupational Hearing Conservation (COHC)

* Conduct Needs Assessment Surveys to determine training needs

* Prepares patients for, and conducts occupational health screenings

* Extract and compile medical information in accordance with prescribed formats

Input examinations into Health Artifacts and Images System (HAIMS)

* Contacts provider for additional information needed and/or patient history in order to ensure proper testing and interpretative data is received.

* Coordinates directly with providers, their staff, and laboratory to correct problems with specimen submission, and clerical errors.

* Composite Healthcare System (CHCS) to accession, orders, and cancels lab tests

* Reviews OH documentation to identify deficiencies in medical records and recommends corrections.

* Reviews OH processes to identify possible improvements of compiling and retrieving medical records information.

* Identifies clinical findings based on OH testing to verify employees meet functional requirements of positions.

* Performs a variety of receptionist duties such as greeting patients, providing them with appropriate guidance, answering nontechnical inquiries, and referring technical inquiries to the appropriate laboratory staff member.

* Performs clerical and record keeping duties associated with patient care and treatment

* Answers questions in reference to the requests made by the patients, medical doctors, or other health professionals, therefore requiring knowledge of medical terminology

* Assures that patient’s requests for service is authorized and on the appropriate form and/or properly entered into the computer system.

* Contacts requestor to obtain additional information to confirm or clarify tests requested. *

* Instructs patients on how and when fasting is required; arranges time schedules for glucose tolerance testing, and other specialized tests.

* Prepares patient’s required items to include instructing the patient on collection procedures for 24 hours urine, Hemmocult, and the hazards of high-risk chemicals.

* Ensures patient confidentiality by following HIPAA guidelines

* Codes OH testing results in electronic medical records to include Armed Forces Health Longitudinal Technology Application (AHLTA) based on type of surveillance test conducted. (ICD 10 Codes)

* Plans how to improve reports such as patient due dates, hearing conservation, chemical personal reliability program, biological personal reliability program, etc. to meet current and new regulations.

* Compiles OH report information to create visual diagrams of process improvement and medical surveillance compliance.

* Create statistical reports in graphical form such as bar graphs to improve quality of data placed in records.

* Identifies developing trends of patient medical histories such as degradation of hearing conservation in medical records to report to OHN.

* Maintains, reviews, and analyzes health records, medical data, diagnostic laboratory testing results on all employee’s Part I medical surveillance physical before submitting this data for review and evaluation by the Occupational Health Nurse, PA and/or Physician.

* Provides briefings on the Occupational Health Program to new employees, supervisors, and commanders.

* Conducts work-site visits to gain familiarity with operations and to determine the need for medical surveillance testing utilizing established regulatory guidance and internal SOP-s. Considers MOS, civilian job series, supervisors input, and potential Work-site exposures to determine which screening tests would be appropriate.

* Performs initial and follow-up first aid and nursing care to include dressing changes, wound care, etc. * * Screens employees during initial, periodic, and termination OH evaluations.

* Screenings are based on established protocols with consideration given to specific workplace exposures, medical and occupational history.

* Make referrals of complex cases to other health care providers (OHN/OHPA/MD) as necessary.

* Assists the Occupational Health Program Manager/Chief, Occupational Health Section and other staff with worker risk evaluations, preparation for in-service training seminars, development of PowerPoint presentations, health education flyers, OH forms, medical surveillance worksheets/protocols and other OH projects.

* Skill in applying, medical records activities, operations, and regulations sufficient to:

* Carry out medical surveillance records process improvement assignments; set up special registries;

* Compile and complete various special and recurring reports;

* Implement and monitor internal quality assurance programs;

* Assist administrative or clinical personnel in the completion of special research studies

* Serve as a resource person for coding and abstracting problems; and resolve problems encountered.

* Knowledge of the regulations and directive governing the implementation of the Hearing Conservation Program, Occupational Vision Program and Respiratory Protection Program.

* Knowledge of and skill in the use of equipment for audiometric testing, pulmonary function testing, and vision screening, recording and interpreting results, and determining need for referral.

* Skill in instructing employees in the proper use and care of personal protective equipment to include hearing protection, eye protection and respiratory protection.

* Knowledge of the use of specific screening tests and the ability to explain the purpose and results to employees.

* Knowledge of medical terminology characteristics of the Occupational Health Clinic and skill in recording specific information in the client's medical chart.

* Knowledge of functions of various computer features and the skill to read, interpret, and correctly respond to information in the form in which it is transmitted through the computer system.

* Knowledge of information processing methodology/technology, computer capabilities, and processing techniques.

* Maintains and inputs automated database system related to the Occupational Health Clinic (OH)

* Maintain the flow of patients to more efficiently use available clinic space

* Enroll patients into the Hearing Conservation Program as identified by Industrial Hygiene (IH)

* Enroll Patient into the Vision Conservation Program as identified by Industrial Hygiene (IH)

* Make sure patients are comfortable and seen in a timely manner

* Arrange follow-up appointments

* Uses office automation applications to produce a wide range of documents into final form from own composition brief instructions, or rough draft from other staff members.

* Uses database or spreadsheet applications to enter, revise, sort and retrieve data for reports; and uses graphic software to provider charts and graphs.

* Confirm test results and develop data that may be used by physicians in determining the presence and extent of disease or in support of medical research

* Takes incoming phone calls and routes all calls

* Arranges meetings and conference room space.

* Arrange physicals with outside providers.

* Resolve specimen suitability problems and assist in complying with other diagnostic requirements.

* Utilizes, reviews, and verifies non-routine and/or unusual test results.

* Selects, performs, evaluates, and monitors the performance of test procedures using manual and/or instrumental techniques in accordance with predefined procedures.

* Obtains analytical data converts to prescribed units for reporting; correlates data to verify results.

* Reports results to appropriate individual.

* Assists in procedures for blood product recalls and maintains inventory records in accordance with regulatory guidelines.

* Medical Readiness Classification

* E-Profiling

*Perform audiometric testing utilizing military Defense Occupational Health Readiness System (DOHRS) software

*Proficient in the use of the or the Grason-Stadler GSI 61 Clinical Audiometer for Speech Recognition In Noise Test (SPRINT)

*Perform otoscopic examinations prior to hearing test to determine whether cerumen removal is necessary and/or referral to an ENT physician is required

*Determine type of hearing protection required (i.e. ear plugs or ear muffs) and provides fitting ear plugs to all patients assigned to a hazardous noise area

*Educate patient on proper wear and care of hearing protection devices

*Conduct daily system biological calibration checks of audiometers and ensure results of system check are within acceptable range

*Enroll patients into Hearing Conservation Program as identified by Industrial Hygiene

* Building BRO (Building Response Officer)

* TSMP manager (Temperature Sensitive Medical Products)

* Establish and monitor quality control systems and measures.

* Assisted in OH screenings to include but not limited to:

Blood Pressure, SPO2, Temperature, Pulse, Height, weight measurements, 12 Lead EKG’s

Vision Screening using the Titmus V4 vision Screener or utilizing a Snellen and input findings on appropriate test records.

Supervisor: Kate Ostrander 435-***-****)

Okay to contact this Supervisor: Yes

IHG

Dugway UT 84022 United States

01/2013 - 09/2014

Salary: 12.00 USD Per Hour

Hours per week: 40

Front Desk

* Guest Service Agents are responsible for greeting and registering the guest

* Making and modifying reservations, hotel operator, and concierge duties

* Multi-task, detail-oriented, and able to problem solve in order to effectively deal with internal and external customers.

* Night Audit preparing daily reports, balancing transactions, and conducting security walks

* Informing guest of hotel amenities, confirming customer preferences, checking identification, posting credit or debit card charges and providing a room key

* Coordinating housekeeping and room service per client requests

* Maintaining records, making copies, posting signs, filing and answering the telephone

* Problem solving, reasoning, motivating and training

* Composes and prepares a variety of correspondence, reports, records, briefing materials, and statistical and narrative material required to support the command office mission.

* Receives telephone calls and visitors coming into the office

* Using tact, diplomacy and judgment, ascertains nature of calls and business of visitors, and determines which calls or visitors should be referred to the supervisor, to other staff members which can be handled personally.

Supervisor: Tonya Wintle 435-***-****)

Okay to contact this Supervisor: Yes

Unemployement

Dugway UT 84022 United States

08/2012 - 01/2013

Salary: 560.00 USD Bi-weekly

Hours per week: 1

No Job

Looked for work

Umatilla Chemical Depot

Umatilla OR 87882 United States

10/2005 - 08/2015

Hours per week: 40

Series: 1712 Pay Plan: GS Grade: 09

SECURITY TRAINING COORDNATOR (This is a federal job)

* Completed successful implementation of New Hire Training, Refresher Training, and a mentorship program

* Developed reviewed and maintained Security training records

* Property accountability of property

* Identified – deficiencies/weakness and submits-spelling timely reports recommending appropriate corrective actions

* Excelled in all audits, reviews, and inspections

* Revised and rewrote the entire security training program

* Assisted in DEERs/RAPIDS

* Managed installation lock and key program

* Managed the Army credit Card holder for the

* Prepared procedures for employees, and management who are appointed for training.

* Contacted line managers/supervisors to build up schedule for training materials

* Collaborated with distribution partners and cross-functional team; provided recommendation, and identified issues.

* Keeps accurate records of final disposition of each action and informs the respective action officer of results

* Takes incoming phone calls and routes all calls

* Arranged and managed meetings and arranged space for all meetings

* Followed policies/procedures for sensitive Information files

*Kept the National Guard updated of all Ammo Usage (for the up keep of ranges 2&3)

*Training/Guard Ammo count for the National Guard data base (AMRIMS data base)

*Assisted the Director of Property book turn in of excess property

*Assisted in all areas of Physical and Personnel Security Management ensuring continuity

*Managed Army Credit Card Holder for the installation

*Managed installation lock and key program

*Review training requests to ensure that the requests are in accordance with Individual Development Plans (IDPs) of the employees.

* Reviews and evaluates special projects and action items coming into the office

* Maintain office property book records

* Preparing and maintaining reports from various databases, briefing reports, and fiscal reports.

* Performing a variety of fiscal support services such as timekeeping, entering/maintaining credit card purchases, and expense tracking

* Maintains office files and ensures that are compliant with applicable regulatory guidance

* Maintains office publications and directives, ensuring they are current and updated periodically.

* Maintains office calendars and appointment/meeting schedules.

* Coordinates and arranges various meetings and conference events in the local area

* Preparing responses to correspondence.

* Prepares agendas for meetings and conferences, and accurately documents and publishes summary of minutes from meetings and conferences.

* Prepares travel orders, makes travel and lodging arrangements, and arranges and coordinates schedule of visits.

* Providing information on organization policies and procedures.

* Preparing agenda and handling logistics for meetings/committees/task forces, and coordinating logistical support and administrative assistance during meetings.

* Preparing and sending out meeting/conference minutes.

*Performing office automation using software applications such as electronic mail, desktop publishing, calendar, spreadsheet, database, and/or graphics.

* Compiling and preparing educational program support materials such as brochures, handouts, notebooks, faculty information packets, name tags, certificates of attendance, etc.

* Plans work; sets priorities and prepares schedules for completion of work; makes work assignments based on priorities, Reviews work; assist with developing performance standards; evaluates performance and provides advice, counsels individual employees concerning work and administrative matters and approves/manages staff leave requests.

* Identifies training needs and makes provisions

* I independently plan difficult assignments and knowledge to develop new methods, approaches or procedures.

* Arranges for on-the-job or other necessary training.

* Reviewed work for technical soundness and conformity to policy and established requirements.

* Indicates the types of requests to be handled, defines objectives, deadlines and priorities, work schedules, methodologies, and provides overall administrative supervision in situations not covered by instructions

* Carried out special assignments characterized as unique one-time requirements involving research into articles and writings where identifying information is vague, misleading or may require tasking’s to several different offices throughout the organization

Supervisor: Michelle Curtis 541-***-****)

Okay to contact this Supervisor: Yes

Umatilla Chemical Depot

Umatilla OR 97882 United States

04/2005 - 10/2005

Hours per week: 40

SECURITY GAURD

* Responsible for following Standard Operating Procedures, Policies, and Regulations

* Led Response Force patrols in special checks or inspections of accidents/incidents.

* Monitored and performed operational tests of intrusion alarm systems

* Responded to real and simulated emergencies; enforced laws, regulations, and orders

* Made physical apprehensions in accordance with guard orders

* Protected crime scenes, processed evidence, and searched vehicle and persons

* Completed oral and written reports

* Met all range and testing requirements of Guard orders/ Range Qualifications/Testing Requirements

* Controlled ingress and egress into sensitive areas.

* Remained vigilant to identify suspicious or abnormal activities and completed security checks/duties assigned and watching for circumstances that require further investigation or action normal

* Works with CBRE (Chemical Biological Radiological and Explosive) and engaged in protecting surety material, Government property, equipment and personnel at Umatilla Chemical Depot

*Serves as Intrusion Detection System (IDS) Operator at the toxic area guard post.

*Monitors as the IDS operator, operation of the Security Monitoring and Display System consisting of seven indicators and dispatches toxic guard patrols when applicable.

*Inventories all security and igloo keys and records inventory.

*Issues keys to authorized persons.

* Operates communication network maintaining communications with patrol units and directing actions in routine and emergency situations in chemical exclusion area.

*Provides management information/recommendations regarding scenario, operational effectiveness.

*Responds to emergency calls and conducts preliminary investigations of purported or obvious crimes or other security breaches such as unauthorized presence, threats, robbery, or assaults.

*Aids or summons aid for victims.

* Deters, apprehends and detains violators for transfer to local law enforcement officials.

*Writes reports of investigations or incidents.

*Gives depositions and statements to investigators or prosecutors.

*Gives witness or testimony in court.

*Conducts long and short term investigations when solutions cannot be achieved during the course of a normal shift.

*Conducts long term investigations (several days to several weeks) to detect and apprehend individuals committing acts of violence, theft of Federal or personal property, or violating laws concerning controlled substances.

*Conducts or assists with the detection, apprehension, and detention of violators for appropriate disposition.

*Operates radar and pursues vehicles when enforcing traffic regulations or laws.

*Provisions of the Chemical Personnel Reliability Program (CPRP). The incumbent must meet and maintain all of the suitability, reliability, technical proficiency and medical requirements, to include urinalysis testing, established under the program (AR 50-6 and AR 600-85). Individuals, who are determined to be permanently disqualified under the Chemical Personnel Reliability Program (AR 50-6)

*Secret Security Clearance.

*Knowledge of basic investigative methods and techniques to investigate violations or reports of probable incidents on the installations.

*Knowledge of a variety of standard and nonstandard assignments in resolving a wide range of conditions or criminal activities requiring research, interviewing, planning, observing, conducting stake-out operations, and executing investigative techniques resulting in the arrest of suspects.

*Knowledge of established rules, regulations, and legal authorities to perform duties and responsibilities within prescribed limitations on the use of detention authority and the use of force.

* I use specialized security regulations and procedures to perform duties of a toxic guard on rotating shifts and a variety of posts/patrols within the toxic chemical area to control personnel access to controlled area; to patrol area to check doors, locks, storage sites, alarms, fences, etc.; and to prevent theft or damage to Federal property and equipment.

* I have Knowledge of the safety and political/sociological factors involved with the presence of volatile/toxic materials and the potential dangers inherent in their storage, maintenance, and transportation.

* Knowledge of terrorism in order to determine the potential nature of the threat, available terrorist weapons, tactics, and countermeasures, hostage rescue, building and stairway operations, entry, search and movement, anti- sniper actions, and mass apprehensions, use of force, VIP protection, and threatened suicide rescue.

*Uses special individual weapons in marksmanship, multiple weapons stress (shoot/no shoot), combat skeet range, instinctive firing, automatic firing, weapons safety, maintenance assembly/disassembly, grenade launcher and crew served weapons training, gas mask and employment of chemical agents.

* Knowledge of the extensive protection systems are employed to prevent access to unauthorized individuals to include foreign agents, terrorists, and organized criminal elements.

*Performs duties in a toxic chemical area to provide for the protection of property, materiel, equipment, and personnel during routine and emergency situations.

* Participates in mobilization exercises, demonstrations, mock situations, and other practical scenarios wherein potential critical situations are performed and assessed to assure that adequate preparation and resources are available to meet emergency requirements when actual problems occur.

* Responsible for investigating minor and serious violations, including some incidence of felonies.

* Provides investigative data to Criminal Investigators.

* Security systems are characterized by extremely stringent procedures and regulations, and multiple overlapping protection systems, such as electronic and electromechanical intrusion detection systems, fences, floodlights, and television monitoring systems.

* Contacts are with violators of laws, rules, or regulations and are reluctant to accept the officers authority, may resist detention or attempt to flee, or with unruly individuals who pose a threat to the officer and/or other individuals present.

* Reports incidents/accidents within the toxic area; checking for proper identification; and apprehending or detaining civilians who have committed crimes or violations.

* Works with required contacts and persons who are involved in life threatening situations such as hostage, terrorist attack, etc.

* Negotiates with individuals who clearly intend to carry out threats of violence or mayhem.

* Gains information in a hostage situation and from uncooperative witnesses. Persons contacted may be fearful, skeptical, uncooperative, or dangerous.

*Performs security checks on igloos where hazardous chemical munitions and agents are stored

Supervisor: Tom Garcia 541-***-****)

Okay to contact this Supervisor: Yes

Keystone

Pendleton

Pendleton, OR 97801 United States

09/2004 - 04/2005

Salary: 11.00 USD Per Hour

Hours per week: 40

Production

* Played a key role in streamlining daily business processes in manufacturing which significantly increased quality

* Possessed Strength in learning processes, technologies, and machinery.

* Assisted in the launch of new line products

* Demonstrated accuracy in the assembly of units/components requiring adept soldering skills

* Established and Maintained acceptable quality -spelling levels for all assigned products.

* Maintained production of RV’s and maintained radio communication with other areas

Supervisor: Larry Meeks 541-***-****)

Okay to contact this Supervisor: Yes

Echostar (Dish Network)

Ft Collins

Fort Collins, CO 80522 United States

07/2002 - 09/2004

Salary: 11.50 USD Per Hour

Hours per week: 40

Dispatch II

Duties, Accomplishments and Related Skills:

* Knowledge of operation of telephone, radio, computer, assisted dispatch and other communications equipment.

* Operated telephones, two-way radios, computer, and other communication equipment.

* Dispatched technicians to service sites while maintaining radio contact.

* Maintained logs of radio and phone calls

* Performed follow-up on dispatches

* Organized, processed, and disseminate information via two way radio

* Preformed computer record searches

* Directed technicians to calls and supervised technician calls

* Monitored productivity covering an area of four states

* Ensured that work orders were completed in a timely manner

* Maintained customer information and ensured it remained secure and transactions remained confidential

* Scheduled maintenance calls

Supervisor: Andy Vaughn 970-***-****)

Okay to contact this Supervisor: Yes

Flextronics

Longmont CO 80501 United States

05/1999 - 07/2002

Salary: 10.50 USD Per Hour

Hours per week: 40

Assembler 4

* Fix it Tech for PC Products

* Training Instructor

* Maintained written logs

* Ensured processes were followed to determine unauthorized material handling and related activities

* Assignment involved a thorough knowledge of hazardous material handling, and related activities

* Completed the train the trainer program

* Obtained all necessary information, visual aids, and demonstration materials of all types to successfully develop lesson plans and training aids.

Supervisor: Rick Syring 970-***-****)

Okay to contact this Supervisor: Yes

Highway Construction

Denver CO. 80123 United States

11/1998 - 05/1999

Salary: 10.00 USD Per Hour

Hours per week: 40

PAYROLL CLERK

* Maintained payroll and written logs

* Typing ability to type 50+ wpm

* Set priorities and deadlines

* Responsible for conducting inventory control program and maintaining accuracy rate

* Accountable for stock records

* Administrative support including initiating or handling conference calls

* Arranged and managed meetings and arranged space for all meetings

* Unknown samples are introduced as a means of checking performance.

* Arranged Urine Samples for all new hires

* Performed all drug test for all new hires

* Reviewed work for technical soundness and conformity to policy and established requirements.

* Follows regulatory and Chain of Custody of specimens to be tested for drugs and abused substances

Supervisor: Cathy Nichols 303-***-****)

Okay to contact this Supervisor: Yes

Education:

Villanova University Villanova, PA United States

Technical or Occupational Certificate 11/2013

Major: Human Resources

Relevant Coursework, Licenses and Certifications:

Human Resource Management CSSGB

Villanova University: Human resource Management

Villanova University: Mastering Organizational Effectiveness

Villanova University: Six Sigma Green Belt

San Joaquin Valley Collage Bakersfield, CA United States

Technical or Occupational Certificate 06/1994

Major: Medical Assistant

Relevant Coursework, Licenses and Certifications:

Relevant Coursework and Certifications:

Basic and Advanced Phlebotomy Theory

essential techniques and step-by-step procedures for venipuncture and various specimen collections Occupational Safety and Health Administration (OSHA) and Clinical Laboratory Improvement Amendment (CLIA) regulations, universal precautions, infection control and sterile techniques. An overview of anatomy and physiology of the circulatory system and hematology

Medical Assisting Competencies

assisting with various exams, fundamental clinical skills such as obtaining and recording vital signs, preparing rooms and setting up trays. OSHA guidelines, regulations, ambulation and mobility instruction, basic concepts of diet and exercise and the theory of cardiopulmonary resuscitation (CPR), First Aid, emergency procedures and medical office safety procedures. An overview of anatomy, physiology, and medical terminology related to the cardiovascular and respiratory systems are covered basic concepts of radiology. Preformed EKG’s

Medical Assisting Applications: pharmacology, administration of medication, and the skills of patient preparation and assessment for various clinical procedures. Sites and techniques of injections, and various other clinical procedures as well as health and nutritional concepts Taking medical histories & vital signs. Assures specimens are collected in proper tubes, (i.e., correct anticoagulant, no anticoagulant, sterile vs. non-sterile, cultrates vs. viral cultrate, etc.) and are properly labeled and stored according to temperature requirements.

Performs phlebotomy procedures such as venipuncture’s, finger sticks and heel sticks to obtain blood samples for a variety of test procedures on a routine and as soon as possible (ASAP)basis

Accurate identification and appropriate collection tubes for each type of analysis is required.

Ensures that specimen quantities collected are sufficient for the laboratory test(s) ordered and initiates glucose tolerance tests.

* Completes the proper forms and labels for the specimen.

* Ascertains if tests are to be performed in-house or shipped out to an outside laboratory for processing.

* Processes specimens in accordance with test requirements and when appropriate, prepares samples for shipment to commercial lab and military labs for required testing.

* Assists in packaging and performing clerical work involved in shipping specimens to commercial labs, insuring the integrity of the shipping documents, shipping logs, and specimens to avoid clerical errors and spillage or breakage of specimens in transit.

*Measures and records total volume on receipt of specimens

*Centrifuges specimens and aliquots samples into proper shipping containers.

* Ensures adequate supplies of shipping tubes containers and labels are on hand and order more as needed.

Completed 160 hours of Externship/Clinical Practice

• Assist the physician with procedures

• Clean & sterilize equipment

• Perform office accounting, bookkeeping & billing

• Prepare insurance claims

• Patient Care

Certificate of Merit completion of Clinical Procedures Course -1993

Certify venipuncture or skin puncture 05/1994

Boston Reed Educational Services: St. Helena, CA United states

Certified Phlebotomy

Relevant Coursework, Licenses and Certifications:

Phlebotomy

1994 Boston Reed Company

St. Helena CA

West High School Bakersfield, CA United States

High School or equivalent 05/1989

Major: General ED.

Relevant Coursework, Licenses and Certifications:

General ED

1989 West High School

Bakersfield CA

General ED High School Diploma

Job Related Training:

CORE QUALIFICATIONS:

*Training and Development Records Maintenance

*Training Programs Development Quality & Performance Improvement

*Efficient Multi-tasking

* Staff Training

*Product Development Supervision and Training

*Organization Skills

* Computer Proficient

*Creative Lesson Plan Development CPR/First-Aid Certified

*Employee Relations Personnel Records Maintenance

*New Hire Orientation Effective Leader

*Staff Training/Development Policy/Program Development

*Consistently Meets Goals Clam under Pressure

*Tailoring Curriculum Plans

*Tri-Service Hearing Technician Certification Course: Certification number 165804A: Presented by LTC John A. Merkley AuD, CCC-A, CPS/A CAOHC course Director # 67421: 08/16

*Proficient In Microsoft Word, Microsoft Excel, Microsoft Power Point, Microsoft Outlook and Microsoft Access applications

TRAINING:

Supports EEO programs by ensuring compliance

Manage Security Training Program In Accordance With (IAW) all applicable policies and regulations in a flawless manner evoking laudatory comments from higher headquarters

Additional Information:

Driving for Law Enforcement: 05/2011-05/2012

Unarmed Self Defense to include Baton: 04/2005-04/2012

Surety, CPR and First Aid Certified: 01/2005- 04/2012

Instructor, Unarmed Self Defense to include Baton: 05/2005

At Level 1 Awareness Training: 01/2005- Yearly

U.S. Constitution Day Course: 01/2005-Yearly

CPRP Clearance

Instructor Certified Small Group: 03/2006

Certified Law Enforcement and Security Basic Course Training Instructor: 05/2006

Certification in NSPS: 06/2006

USAMPS Training: 05/2005

FEMA 100: Introduction to Incident Command System ICS 100 Presented by F.E.M.A. 8/2006

FEMA 200: ICS for Single Resources and Initial Action Incident ICS 200: Presented by F.E.M.A. 8/2006

FEMA 700: National Incident Management System (NIMS) An Introduction: Presented by F.E.M.A. 8/2006

FEMA800: National Response Framwork, An Introduction: Presented by F.E.M.A. 8/2006

NO FEAR: 01/2007

Web Puff: 08/2009

DOD Government Purchase Card: Presented by DAU 09/2010

Military Response to Domestic CBRNE Attacks Course: Presented by Joint Knowledge online 10/2014

Composite risk Management (CRM) Basic Course: Presented by United States Army combat Readiness Center 8/2007

GSA Smart Pay Travel Card Training: Presented by U.S General Services Administration 09/2008

AO/RO- Training for Accountable Officials and Certifying Officers: Presented by Defense Travel Management Office 11/2011

OSHA 10 Hour Safety Course: Presented by General Industry Safety and Health: 01/2011

Federal Appropriations Law: Presented by Graduate School 05/2010

AAA Driver Improvement Program: Presented by AAA 05/2010

Blood borne Pathogens Control your Exposure: Presented by Mastery Technologies Inc. 10/2010

First Aid: Presented by Mastery Technologies Inc. 11/2010

Emergency Responders Bloodborne Pathogens: Presented by Mastery Technologies Inc. 11/2010

Emergency First Aid: Presented by Mastery Technologies Inc. 11/2010

Hearing Conservation for Employees: Presented by Mastery Technologies Inc. 11/2010

Hearing Conservation: Presented by Mastery Technologies Inc. 11/2010

Respiratory Protection Employee Training: Presented by Mastery Technologies Inc. 11/2010

Respiratory Protection: Presented by Mastery Technologies Inc. 11/2010

(HIPAA) Health Insurance Portability and Accountability Act: Presented by Mastery Technologies Inc. 10/2011

Air Monitoring: Contamination Assessment: Presented by Mastery Technologies Inc. 10/2011

Air Monitoring: Direct Reading Instrument: Presented by Mastery Technologies Inc. 10/2011

RAPIDS Training: Presented by Defense Manpower Data Center: 10/2011-08/2012

Six Sigma: Concepts and Processes: Presented by Defense Acquisition University: 09-2010

DoD Government Purchase Card Refresher Training : Presented by Defense Acquisition University: 09-2010

DoD Government Purchase Card Training: Presented by Defense Acquisition University: 09-2010

Budget Policy: Presented by Defense Acquisition University: 09-2010

Seasonal Influenza Vaccination Training: Presented by Immunization Healthcare Branch: 11/2015

Influenza Cold Chain Management : Presented by Immunization Healthcare Branch:11/2015

Vaccination storage and Handling : Presented by Immunization Healthcare Branch: 11/2015

DOD Smallpox Vaccination Training: Presented by Immunization Healthcare Branch: 11/2015

Adenovirus Vaccine Training: Presented by Immunization Healthcare Branch: 11/15

National Vaccine Injury Compensation Program : Presented by Immunization Healthcare Branch: 11/15

Anthrax Vaccine- Individuals Briefing : Presented by Immunization Healthcare Branch: 11/15

Vaccine Adverse Event Reporting System (VAERS): Presented by Immunization Healthcare Branch: 11/15

Fundamentals of Occupational Medicine: Module 00 Course Introduction: Presented by ALMS: 03/16

Fundamentals of Occupational Medicine: Module 01 U.S. Army Occupational Health Program and Services

: Presented by ALMS: 03/16

Fundamentals of Occupational Medicine: Module 02 Medical Surveillance: Presented by ALMS: 03/16

Fundamentals of Occupational Medicine: Module 03 Basic Toxicology: Presented by ALMS: 03/16

Fundamentals of Occupational Medicine: Module 04 Recording, Reporting, and Record keeping: Presented by ALMS: 03/16

Fundamentals of Occupational Medicine: Module 05 Federal Employees Compensation Act: Presented by ALMS: 03/16

Fundamentals of Occupational Medicine: Module 06 U.S. Army Industrial Hygiene Program: Presented by ALMS: 03/16

Fundamentals of Occupational Medicine: Module 07 U.S. Army Hearing conservation Program: Presented by ALMS: 03/16

Fundamentals of Occupational Medicine: Module 08 U.S. Army Vision Conservation and Readiness Program: Presented by ALMS: 03/16

Fundamentals of Occupational Medicine: Module 09 U.S. Army Respiratory Protection Program: Presented by ALMS: 03/16

Fundamentals of Occupational Medicine: Module 10 U.S. Army Ergonomics Program: Presented by ALMS: 03/16

Fundamentals of Occupational Medicine: Module 11 U.S. Army Radiation Safety Program: Presented by ALMS: 03/16

Fundamentals of Occupational Medicine: Module 12 Final Exam: Presented by ALMS: 03/16

Fundamentals of Occupational Medicine: Presented by ALMS: 03/16

Manager Development Course (MDC): Presented by ALMS: 03/16

EDRMS Records Coordinator 01 introduction to HP TRIM: Presented by ALMS: 03/16

EDRMS Records Coordinator 02 Customize HP TRIM: Presented by ALMS: 03/16

EDRMS Records Coordinator 02 Customize HP TRIM: Presented by ALMS: 03/16

EDRMS Records Coordinator 03 Locations: Presented by ALMS: 03/16

EDRMS Records Coordinator 04 Managing Test: Presented by ALMS: 03/16

EDRMS Records Coordinator 05 Retention Schedule: Presented by ALMS: 03/16

EDRMS Records Coordinator 06 Record Series: Presented by ALMS: 03/16

EDRMS Records Coordinator 07 Add a Folder Record: Presented by ALMS: 03/16

EDRMS Records Coordinator 08 Drag and Drop: Presented by ALMS: 03/16

EDRMS Records Coordinator 09 Add Document Records: Presented by ALMS: 03/16

EDRMS Records Coordinator 10 Document Queues: Presented by ALMS: 03/16

EDRMS Records Coordinator 11 Record Disposition: Presented by ALMS: 03/16

EDRMS Records Coordinator 12 Data Validation: Presented by ALMS: 03/16

EDRMS Records Coordinator 13 Additional Access Controls: Presented by ALMS: 03/16

EDRMS Records Coordinator 14 Saved Record Search: Presented by ALMS: 03/16

Manager Development Course (MDC): Presented by ALMS 3/16

Statement of Budgetary Resources (SBR) Internal Controls Training: Presented by ALMS 3/16

Introduction to Industrial Hygiene: Presented by ALMS 4/16

Medical Readiness Transformation Provider Training: Presented by EVAN 5/16

DEHRS-DoD Industrial Hygiene Exposure Assessment Model: Presented by JKO 06/16

Tri-Service Hearing Technician Certification Course: Certification number 165804A: Presented by LTC John A. Merkley AuD, CCC-A, CPS/A CAOHC course Director # 67421: 08/16

Council for Accreditation in Occupational Hearing Conservation; Certified Occupational Hearing Conservation (COHC) COAHC ID 491289; Presented by COHC 08/2016

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