Customer Service State University
Resume:
Malinda G. Martin
Athens, Al 35613
OBJECTIVE: To obtain a challenging administrative position in which I can apply my demonstrated experience in an office environment
CAREER-RELATED EXPERIENCE:
October 2000- Delta Dental Plan of Tennessee Nashville, Tennessee
July 2002 Customer Service Support Staff
-Assisted as back-up operator to the receptionist
- Ran and distributed summary phone reports on a daily basis
-Mailed and faxed Dental Directories on a daily basis
-Mailed and faxed Explanation of Benefits on a daily basis
July 1999- Froggy 103.7 Murray, Kentucky
October 2000 Receptionist/Admistrative Assistant
-Answered multiple telephone lines
-Responsible for updating community news
-Responsible for traffic on A.M. stations
-Responsible for Student of Week
Sept.1998- Hutson’s Ag Equipment, Inc. Murray, Kentucky
May 1999 Payroll Clerk
-Responsible for processing of payroll
-Filed tax returns
-Responsible for handling of insurance records
EDUCATION: Murray State University Murray, Kentucky
1983-1998 Degree: Bachelor of Science in Business May 1998
Area: Office Systems (AACSB-IAME accredited)
SPECIAL SKILLS:
Effective communication and telephone skills
Functional knowledge of machine transcription
Proficient in Microsoft Word and Excel
Work multiple phone lines
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