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Customer Service State University

Location:
Athens, Alabama, 35613, United States
Posted:
October 18, 2016

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Malinda G. Martin

*** ********* *****

Athens, Al 35613

(256) ***-****

OBJECTIVE: To obtain a challenging administrative position in which I can apply my demonstrated experience in an office environment

CAREER-RELATED EXPERIENCE:

October 2000- Delta Dental Plan of Tennessee Nashville, Tennessee

July 2002 Customer Service Support Staff

-Assisted as back-up operator to the receptionist

- Ran and distributed summary phone reports on a daily basis

-Mailed and faxed Dental Directories on a daily basis

-Mailed and faxed Explanation of Benefits on a daily basis

July 1999- Froggy 103.7 Murray, Kentucky

October 2000 Receptionist/Admistrative Assistant

-Answered multiple telephone lines

-Responsible for updating community news

-Responsible for traffic on A.M. stations

-Responsible for Student of Week

Sept.1998- Hutson’s Ag Equipment, Inc. Murray, Kentucky

May 1999 Payroll Clerk

-Responsible for processing of payroll

-Filed tax returns

-Responsible for handling of insurance records

EDUCATION: Murray State University Murray, Kentucky

1983-1998 Degree: Bachelor of Science in Business May 1998

Area: Office Systems (AACSB-IAME accredited)

SPECIAL SKILLS:

Effective communication and telephone skills

Functional knowledge of machine transcription

Proficient in Microsoft Word and Excel

Work multiple phone lines



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