Donald W. Keyes
Richardson, TX *5082
214-***-**** acw30a@r.postjobfree.com
PROFESSIONAL PROFILE
CMMS/Technology-HVAC/R Certified-Energy Management-Boiler License-Supply Chain-Construction Management-Procurement-Six Sigma Methodologies
25+ years of facility management experience- Government, Retail, Hospitality, and Healthcare
Accomplished facility management professional with experience in construction management, technology, mechanical, procurement, and sourcing
Extensive experience in multi-unit environments, strong team- management background, and broad track record of innovation. Influential communicator, accomplished problem solver coupled with technical, analytical, and facility management expertise
Strategic and tactical leader proven of building and leading effective cross-functional, multi-site, and multi-business teams across matrix organizations
PROFESSIONAL EXPERIENCE
Service Line Director, MedAssets (NFS-Kaiser Permanente) 2013-Present
Collaborate with key stakeholders to gain visibility into projects, forecasting, and sourcing issues
Work collaboratively with regional purchasing team leaders within facilities, construction, EH&S, IT and other departments
Identify cost savings opportunities through data collection, market research, and analytics
Evaluate supplier capabilities and identify best-in-class. Develop KPI’s, QBR’s, and Scorecards to ensure governance and to foster supplier relationship for performance improvement
Work with legal to formalize contract language, procurement strategies, and to mitigate risk
Manage $100M+ sourcing spend with Kaiser Permanente within the Non-Medical service line
Manage analyst, negotiators and project managers during the Supplier Relationship Management sourcing stages (Lean)
Trending towards 15% percent savings on existing expiring contracts (Categories)
Director of Diversity Services, ServiceChannel, New York, NY 2012-2013
Developed, implemented, and managed the growth of the Supplier Diversity program
Benchmarked the diversity program; conducted analysis; assessed risk; developed tactical plan to obtain executive support to fund the initiative
Work collaboratively with the national diversity leaders to define and implement programs and processes to execute the supplier diversity strategy
Developed and implement tools to track diverse supplier utilization
Developed internal supplier networking opportunities. Guide sourcing commodity managers and end users/clients towards consistently including diverse suppliers in the competitive bidding process
Regional Facilities Manager, DineEquity (Applebee’s & IHOP) 2011-2012
Managed facilities management for 100 plus restaurants across 5 states
Responsible for R&M and CAPEX budgets; oversaw $5 million financial spend
Responsible for vendor management, construction management, energy management (utilities)
Liaised with operations and key stakeholders to ensure successful financial decisions for the brand. Established national accounts for procuring parts, supplies, and for various services
Collaborated with consultants, marketing department, executive leaders, to determine industry needs
Prepared proposals and made presentations to company executives regarding remodeling and development.
Partner with the real estate department to ensure landlords are managing their legal responsibilities and to recommend repairs and assist with condition assessments
Director of Facilities, Facility Management Group, Dallas, TX 2002-2011
Managed capital projects, equipment replacement initiatives, and developed RFPs & RFIs across facility management functions
Evaluated acquisition assessments conducted by industry leading consulting firms; identified strategies for asset improvements that allowed funding
Managed a facility workforce of forty (40) across eleven (11) states
oManaged national, regional, and local suppliers for facilities repair and maintenance. Prepared RFPs for vendors for preventive maintenance contracts
Created auditing and training programs, metrics, and performance measurements to drive business strategies and accountability
Reported to facilities and operation executive leadership on the statuses of capital projects (CAPEX), Repair & Maintenance, and financial budgets
Facility Manager, Trammell Crow Company, Dallas, TX 2001-2002
Managed 260 gas station (leased/owned) facilities in Southeastern Michigan and regional offices
Directly responsible for new construction and capital and project management
Planned and administered capital and R&M budgets with the client’s approval
Managed vendor contracts: HVAC, landscaping, petroleum tank & pump, pest control, security, and lighting.
Worked directly with senior management to facilitate directives for old and new sites
Responsible for negotiating bids, managing contracts, and selecting appropriate candidates for each project or repair. Formulated, prepared, and administered capital, repair, and maintenance budgets
Facility Manager, Bank One Portfolio (JP Morgan Chase & Co.) 1997-2001
Managed 65 separate banking locations and multiple Class A regional facilities for all aspects of capital improvements, construction management and facilities maintenance
PREVIOUS EXPERIENCE
Building Engineer, Maintenance Supervisor; Oakland County Correctional Facility & Hospital
Fox Hills Apartments
St. Joseph Hospital
EDUCATION
Bachelor of Administration: Business Management, Cleary College
Associates of Applied Science: Facility Management, Oakland Community College
CERTIFICATIONS
Certification: Turner School of Construction Management,
HVAC/R, Boiler License, Energy Management (TCS Basys Controls), EPA Certified (refrigerants)
PROFESSIONAL ASSOCIATIONS
Member, IFMA (International Facility Management Association)
Member, ASHE (American Society of Healthcare Engineering)