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Real Estate Customer Service

Houston, Texas, 77002, United States
October 15, 2016

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Shelbey Palmer

Houston, TX *****


A highly resourceful and seasoned real estate analyst with a solid track record in construction and project management within high-profile corporations. A significant contributor behind major projects and contributed innovative strategies that have proven instrumental in driving company growth and profitability. Seasoned at all levels of real estate project management including and project control. Skilled in collaborating with all members of the organization to achieve business and financial objectives. Instrumental in streamlining and improving processes, enhancing productivity, and implementing technology solutions. Possess acute business acumen. Technical proficiency in MS Office and MS Project. Exhibits exceptional communications skills.

Real Estate Management

Strategic Planning & Analysis

Industry Networking

Relationship Building

Competitive Intelligence

New Business Development

Customer Service

Real Estate Analysis

Sales Management

Contract Negotiation

Professional Experience

Thrive Home Builders (New Town Builders) April 2015 – Present

Construction Coordinator

Foster positive work relationships with municipalities and team members. Expertly schedule complex single and multifamily projects, tactfully plan and draft spreadsheets through Travistine Brix back office.

Demonstrates exceptional attention to Construction Details and time management. Skillfully order all the necessary documents for home permit application, and timely acquire & process all permits necessary prior to construction, and pay all the water tap and meter fees.

Actively supervise several tasks with varying deadlines while controlling quality & budget as well as paying attention to details, and strict regulatory compliance

Re/Max of Boulder, Inc. June 2012 to May 2014

Real Estate Coordinator- Palmer Team

Proactively assisted in negotiation and reviewed Colorado Real Estate contracts, diligently analyzed and compared properties for various buyers and sellers. Redesigned and updated business, including updated webpage, The Backend, and the Leadstreet.

Developed and implemented budget plans, identified market opportunities and strategized to cut costs while increasing revenue. Singlehandedly negotiated all contracts with the clients and hired and supervised the necessary staff for keeping the property in best conditions.

Transaction Coordinator –Pete Abel Realtor

Oversaw all aspects of buyer/seller transactions from initial contact to executed purchase agreement. Maintained and managed all the real estate files into a seamless files & records management system, kept the Website and social media abreast of latest changes and trends.

Coordinating all marketing efforts including Just Sold/Just Listed mailouts and flyers yielding positive results. Proactively prospected new business leads and kept contacts spreadsheet updated.

Re/Max of Boulder, Inc. October 2009 to May 2012

Front Desk Associate

Rendered impeccable administrative support, developed and enjoyed congenial professional relationships with all clients and provided assistance on phone as well as in person.

Monitored all operations and ensured compliance to all quality assurance standards when dealing with clients.

Education & Credentials

Economics, University of Colorado, Boulder, CO, 2014

Pre-Business, University of Kentucky - Transferred, Lexington, KY, 2011

Colorado Real Estate License, 2013-2016

OSHA 10 Hour Certification- Denver 2016

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