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Administrative Assistant Manager

Marydel, Delaware, 19964, United States
October 15, 2016

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Kathryn M. Livingston

Marydel, Delaware *****

Email: Mobile: 302-***-****


A dedicated and versatile Executive Administrative Assistant with proven experience and a strong ability to build and maintain exemplary relationships with high-level executives while motivating team and driving projects to successful completion. Creates a working atmosphere of quality and respect. Shows demonstrated ability to use well developed organization and prioritizing to effectively handle multiple tasks. Responds to challenges with confidence, determination and a desire to “be the best” attitude.


Critical Thinking

Relationship Building

Research & Analysis

Customer Service

Communication Skills


Process Improvement

Record Management


Team Work

Policies & Procedures

Problem Solving

Organizational Skills




Quality Assurance

Detail Oriented



Time Management

People Oriented

Office Management

Meeting Management


JPMorgan Chase, Wilmington, DE 2005-2016

Business Analyst & Reporting Specialist-AML Subpoenas, 2015-2016

Reviewed, analyzed and responded to subpoenas issued by Federal Courts, requested by FBI, IRS, Homeland Security and other agencies.

Performed transactional review to collect, assess and mitigate data involving FCIP, KYC, PEP, negative media and SAR history to summarize high risk findings to senior leadership related to Money Laundering and Terrorist Financing.

Paralegal III, 2010-2015

Supported several attorneys; contract review; marketing material review; research on Federal and State Statutes with regard to credit card law.

Handled high profile, escalated and unique customer complaints with Card Services Executive Office, fraud, privacy issues, business card authorizing officer liability and 1099-C issues.

Supported Reputational Risk Committee as Secretary; set up and attended bi-weekly meetings, prepared and distributed minutes from meetings to the Presidents of the five Lines of Business.

Selected by management to set up and run an offsite legal conference for approximately 120 attendees and many presenters; received recognition from General Counsel of Card Services.

Reviewed appearance subpoenas for necessary action and witnesses for trial, discussed testimony need with professional (i.e., FBI, IRS Agent, Attorney General, etc.) and prepped witnesses for trial.

Represented Legal Department on the Incident Response Team for privacy breaches, adverse action letters and account closures.

Set up and maintained computer system for marketing material review. Gatekeeper to marketing material portal; routed material to appropriate legal professional for review and response.

Senior Administrative Assistant, 2005-2010

Supported two Directors of Information Services [IT Architecture and IT E-Customer Marketing]; reviewed and appropriately routed highly confidential correspondence, prepared PowerPoint presentations, maintained e-mail boxes, took and distributed meeting minutes, coordinated travel and expense reconciliations, ordered supplies.

Selected by management to run quarterly Town Hall meetings with approximately 250 attendees in addition to remote attendees; received recognition from CEO of Card Services.

Prepared, evaluated and issued report to management on survey sent to Town Hall attendees receiving high feedback.

Supported 24 team members reporting to Directors; included calendars, travel and expense reports.

Kathryn M. Livingston Page 2

AT&T Corporation/Comcast, Basking Ridge, NJ 1999-2003

Office Manager (Comcast acquired AT&T Broadband), 2002-2003

Managed and set up a new office which included designing floor plan, selecting and leasing equipment and furniture.

Coordinated move of 30 personnel, which included security pass administration, moving all files and possessions.

Reviewed and approved operating invoices for office.

Legal Administrator, AT&T Regulatory Affairs, 1999-2002

Supported the General Attorney and Chief Legal and Regulatory Counsel, handling Regulatory Affairs and Telephony Implementation; reviewed and appropriately routed highly confidential correspondence, took and distributed meeting minutes, coordinated travel and expense reconciliation, ordered supplies.

Supported Regulatory Affairs Director, District Manager, Staff Manager and Staff Attorney; handled routine correspondence, travel arrangements and expense reconciliation, calendar maintenance, and other administrative support as required.


PHARMACIA U.S. INC., Piscataway, NJ

Legal Administrator

Provided legal support to EVP/General Counsel; attended EPA and DEA conferences in Washington, DC as representative for company, maintained litigation files and produced monthly reports, attended trials to present evidence, maintained and monitored department budget, and composed correspondence.

Supervised two paralegals and four Legal Administrative Assistants. Reviewed and approved timesheets, expenses and provided feedback on performance reviews.

Set up and managed legal conferences with attendees from various countries. Received recognition and award from President of the company.

Bracco Diagnostics, Inc., Princeton, NJ

Senior Executive Legal Assistant

Redesigned and standardized contract system which included protected on-line standard contract forms and Access data-base. Monitored expiration dates for timely renewal.

Maintained patent data-base and monitored for timely expiration dates.


American Management Association, NY; Mid-Level Management Certificate

East Brunswick Township Business Administration Course; Business Administration Certificate


Pharmacia U.S.A.; Paralegal Training Course


Notary Public, State of Delaware


Microsoft Office software: Word, Excel, Outlook, PowerPoint, Project, Access

Visio, FCIP, FTMON, SONAR, Customer Assist, On-Line Admin Tool, TSYS (C3), KYC (Know Your Customer, HALO, HOST, IVault, Lexis/Nexis, PeopleSoft


Church Choir; SPCA (Volunteer)

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