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Customer Service Microsoft Office

Calgary, Alberta, T2Z 5B6, Canada
October 15, 2016

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Maria L. Flumerfelt

****-*** ********** ****** **, Calgary Ab T2Z 5B6



To obtain a full-time position as a Junior Marketing Representative within your organization where I can utilize my excellent interpersonal skills and ambition to achieve the common goals of the organization.


Completed Bachelor of Business Administration in International Business

Developed a simulated marketing and brand management plan

Exceptional interpersonal and relationship building skills with the ability to provide a high standard of customer service

Worked independently to prioritize and manage overlapping priorities

Experience mediating between various interest groups and handling concerns

Excellent written and verbal skills developed throughout university

Proficient using various Microsoft Office software

Strong organizational, leadership, planning and problem solving skills

Works well individually and in a team setting

Professional, enthusiastic, ambitious, motivated individual


Royal Inland Hospital Foundation Kamloops BC, November 2013- February 2014

Marketing and Communications Assistant

Assisted in the organization of large fundraisers using both verbal and written communication mediums

Arranged product donation and booked venues for multiple fundraising initiatives

Introduced to using donor management systems

Contributed ideas towards generating successful sponsorship and solicitation strategies

Managed social media and marketing outlets

Developed digital marketing materials for social media and TV monitors

Acted as a liaison for the RIHF to aid and oversee annual events and warranted the positive integrity of the foundation brand

Mr. Mikes Steakhouse Casual Kamloops BC, May 2013- Current

Closing Server

Provided a high standard of customer service for all guests

Practiced problem solving and conflict resolution to ensure maximum customer satisfaction

Strong ability to prioritize overlapping priorities

Practiced receiving payments and handling cash

Strong work ethic with the ability to work independently and within a team setting

Sacred Grounds Kamloops BC, September 2011- Current


Built and maintained relationships with patients and members of the community

Practiced multi tasking skills to prepare and serve specialty coffees while providing guests with a high level of customer service

Worked independently and efficiently to stock drink fridges and supplies, rotated food stock to ensure freshness and prevent waste

Maintained a clean, presentable and enjoyable social environment for customers and co workers


Bachelor Of Business Administration in International Business 2014

Thompson Rivers University

Tourism Management Diploma 2012

Thompson Rivers University

Responsible Service of Alcohol 2010

TAFE, Jindabyne NSW Australia

Bartending Certification 2009

Fine Arts Bartending, Kelowna BC

Serving it Right 2009

Dogwood Certificate 2006

Chatelech Secondary, Sechelt BC

Food Safe Level 1 2006

Samaritan Training, Sechelt BC


Royal Inland Hospital Foundation Kamloops BC, June 2013- Current

Special Events Volunteer


Royal Inland Hospital Foundation, Senior Development Officer

Nicole Carpenter


Mr. Mikes Steakhouse Casual, General Manager

Austin Rysen


Caffe Motivo, Owner

Jesse Harding


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