Customer Service Medical
Resume:
Jenae Johnson
Philadelphia, PA 19154
acw2gc@r.postjobfree.com
Objective:
I am a reliable, friendly and dedicated individual who has an ambition to succeed in any environment.
Although I have experience in the Emergency Medical Field, I love to learn, and am always up to a
challenge whatever the situation. I get along well with others, and also work efficiently on my own. I
am Seeking a position where I can develop and excel while giving my best to an employer.
Education:
•Pennsylvania Institute of Technology, Philadelphia, PA. Medical Assistant (2010-2010)
•Star Technical Institute, Philadelphia, PA. Emergency Medical Technician (2004-2004)
•Dobbins/Randolph Vocational Technical High School, Philadelphia, PA. High School Diploma (1998-2001)
Work Experience:
Mednet Health technologies, cardiac specialist (April 2013- current)
•Analyze/interpret Arrhythmia, ECAT and HT-Wireless patient activations, triggers and trends
(within skill level) using Cardiostation and ECG Viewer.
•Select high quality ECG strips that are representative of the patient’s heart rhythm.
Complete understanding of the Physician Notification Criteria.
•Notify QA staff of abnormal recordings.
•Monitor Arrhythmia Call Takers.
•Perform all the duties and responsibilities of an Arrhythmia Call Taker.
•Answer all inbound telephone calls from patients and doctors/accounts in accordance with company policies and procedures.
•Participate in Continuing Education testing to ensure quality standards are met. Must maintain acceptable test scores.
•Provide impeccable customer service and technical support to patients and customers.
Mercylife Ambulance, Emergency Medical Technician (Dec. 2010- Oct. 2013)
•As an EMT my duties were to transport patients to and from dialysis, emergency department, and doctor appointments
•Perform basic skills if needed (CPR, First Aid, apply oxygen)
Angel’s Care Ambulance Group, Emergency Medical Technician (Oct. 2008-Apr. 2009)
•As an EMT my duties were to transport patients to and from dialysis, emergency department, and doctor appointments
•Perform basic skills if needed (CPR, First Aid, apply oxygen)
Advantage Ambulance Group, Emergency Medical Technician (Oct. 2005-Oct. 2008)
•As an EMT my duties were to transport patients to and from dialysis, emergency department, and doctor appointments
•Perform basic skills if needed (CPR, First Aid, apply oxygen)
Network Ambulance Service, Emergency Medical Technician (Oct. 2004-Oct. 2005)
•As an EMT my duties were to transport patients to and from dialysis, emergency department, and doctor appointments
•Perform basic skills if needed (CPR, First Aid, apply oxygen)
Reference:
Troy Richards
Security Officer
2205 S. Hemberger St.
Phila. PA 19145
Linda Reed
Crossing Guard
258 Zarelda St.
Phila. PA 19141
Shanae Owens
Sales Associate
2003 Elkins pl
Killeen, TX 76541
Kim Jones
Emergency Medical Technician
5526 Walton Ave
Phila., PA 19143
Contact this candidate