Carolyn Sims

**** ***** ******

Memphis, Tennessee 38118

901-***-****

acw2ay@r.postjobfree.com

Career Objective:

To secure a challenging position that allows me to utilize my expertise and work in an environment where there are opportunities for growth and development

Summary of Qualifications:

20+ years in leadership and quality

Strong ability to plan, direct and control the coordination and completion of projects

Solution Oriented

Experienced in building maintenance operations and houskeeping

Strong communication skills

Special Projects:

March of Dimes, Toys for Tots, Angel Tree and Feed the Need

Duties:

Coordinated site-wide concession stands to meet companies collection goals

Ensured that all food and products were consistently prepared and served according to portioning, cooking and serving standards.

Responsible for ordering food products according to predetermined product specifications and received in correct unit count and condition and deliveries.

Controlled food cost and usage by following proper requisition of products from storage areas, product storage procedures, standard recipes and waste control procedures including checking and maintaining proper food holding and refrigeration temperature control points.

Managed personnel in other site concession stands and recruited as needed

Work Summary:

Aug 2014 to Present

New Direction Christian Church

Memphis, Tennessee

Housekeeping Supervisor

Manage the daily activities of the Housekeeping department to include appropriate cleaning of all offices, concourses, seating areas, washrooms, restaurants, concession stands, suites, and all public spaces.

Planning, organizing and directing team members to ensure the highest degree of guest satisfaction.

Daily supervision of the housekeeping staff, including the day, event and post-event crews.

Daily supervision of the grounds keeping staff, including the day, event and post-event crews.

Purchase, re-order and maintain housekeeping supplies and inventory.

Conduct pre-event inspections of all rooms, concourses, clubs, seating areas and public areas prior gate opening for every event held at the Arena.

Recruit, schedule and train all new housekeeping staff members

Maintain the housekeeping budget, providing billing summaries and expenses for all pre and post events.

Uphold the highest standards of cleanliness, safety, and conduct.

Determines and maintains the department work schedule used to notify staff of upcoming events and ensure proper preparation and staffing for each event.

Ensures the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment.

Sep 1995 to Present

Pudden’s Janitorial Service

Memphis, Tennessee

Contract commercial and residential cleaning services.

June 1995 to Aug 2014

Federal Express Corporation, Hub

Memphis, Tennessee

Ramp Agent

Responsible for maintaining the safety and security of the ramp at all times

Monitor customer safety during boarding and deplaning, and assist customers in a friendly and courteous manner

Marshal aircraft on the ramp (e.g. directing, assisting and parking all arriving, departing and towed aircraft)

Transfer cargo to other gates and airlines

Observe safe ground-handling procedures and maintenance of ground service equipment, including the performance of equipment checks

Comply with all safety procedures and airline policies

Responsible for courteous, prompt, accurate and careful handling of airfreight and company material

Assist in ramp set up

Constantly communicate with flight crew personnel and other ground personnel

Managed overnight Cessna crew

Nov 1993 to June 1995

Federal Express Corporation

Memphis, Tennessee

Maintenance Supervisor

Responsible for training new staff on proper procedures and following the daily task schedule to insure that all work is accomplished.

Selected and supervised staff.

Nov 1993 to June 1995

Walker Building and Maintenance

3850 Discount Avenue

Memphis, Tennessee

Maintenance Supervisor

Provided solid leadership of the maintenance team and assisted in the development and success of the maintenance team members.

Supervised and coordinated the work of employees who repair and maintain the building lighting systems, grounds keeping, security and overall appearance.

Ensured the timely completion of work orders. Reviewed statistics; follow up with Manager for quality control, document information in software and address productivity concerns.

Completed reports as required on daily, weekly, monthly, quarterly and annual basis.

Manage vendor contracts, expectations and relations. Consistently follow up on work completed to ensure quality.

1988 to 1989

The Woods Apartments

4319 Winchester, Memphis, Tennessee

Housekeeping Supervisor

Continuously observed the environment for conditions of cleanliness, sanitation, safety, and overall appearance, and reported any adverse findings to the appropriate staff member for further action.

Ensured proper operation and maintenance of the Housekeeping equipment.

Maintained sanitation standards that meet or exceed regulations.

Participated in in-service education and staff orientation.

EDUCATION:

Sheffield High School,

Shelby State Community College

Major: Music

State Technical Institute, Interview training

REFERENCES:

Available upon request

Contact this candidate