Customer Service Representative
Resume:
Resume
Stuart A. Brittingham
Edgewood, MD 21040
Email: acw23c@r.postjobfree.com
Objective
To obtain a rewarding position to encompass my present business and educational skills and abilities.
Experience
Experienced Customer Service professional. Familiar with office machines and protocol. Certified Credit Counselor. Certified Asset Recovery Specialist.
02-09 to 10-13. Compliance Specialist. Greenwood Recovery, Inc. Baltimore, MD. Familiar with all phases of the automobile repossession process from new assignments to debtor redemption of vehicles to transferring autos to auction. Accounting and collections experience, data entry and file management experience.
11-07 to 10-08. Collections and Maintenance Manager. Skyline Properties Management, LLC. Baltimore, MD. Familiar with all phases of the property operations. Assisted tenants with leasing and maintenance concerns. Filed rent court notices and evictions. Assisted with accounting functions.
11-05 to 11-07. Leasing Manager. American Management, LLC. Baltimore, MD. Responsible for leasing and advertising apartments, houses and commercial space in the Baltimore City area.
12-04 to 11-05. Client Service Representative / Certified Credit Counselor. Debtscape, Inc. Linthicum, MD. Respond to client inquiries and problem resolution regarding debt management programs in a call center environment.
07-04 to 11-04. Worker’s Compensation Assistant. PMI Employee Leasing/Comprehensive Insurance Solutions. Fort Walton Beach, FL. Provide clerical assistance to the Worker’s Compensation Adjusters and department. Responsible for paying all pharmacy and legal bills related to work comp. claims and assistance to other areas as needed.
01-04 to 07-04. Customer Service Representative. Dover Mall. Dover, Delaware. Professionally greeted and responded to customer, merchant, and mall staff needs via telephone and in-person. Sold Dover Mall Gift Certificates. Provided customers and merchants with copy and fax services. Complete daily cash reporting, accounting, deposits and monitor associate accuracy with paperwork. Serve as liaison between Management Office and Customer Service staff.
06-01 to 12-03. Underwriter. JPMorgan/Chase Bank. Newark, Delaware. Processed credit card applications for Banking Center/Private Banking customers. Professionally handled incoming calls. Maintained high level of productivity and exercised $40,000 lending authority.
Education
02-13 Certified Asset Recovery Specialist.
03-05 Certified Credit Counselor. National Institute for Credit Education.
09-89 to 06-90 Certificate. National Academy for Paralegal Studies.
03-81 to 03-84 Delaware Technical and Community College.
References
Thomas K. Clow 302-***-****
Barbara D. Corkhill 410-***-****
David A. Rust 410-***-****
Addresses available upon request.
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