Laura V. Gourley
*** *********** ****** ******,
Mississauga ON L5R 1J6
E-mail acw22s@r.postjobfree.com
HIGHLIHTS
Good communication skills
Good customer service skills
Work effectively with time, management skills.
WORK EXPERIENCE
Operation Manger Fast Fleet service Inc. 1999-2016
Building Manager Housekeeping Pan Am & Para Pam Toronto May – August 2015
Housekeeping Facilitator Bain Injury resources services Oakville 2014
Housekeeping supervisor Dixie mall, Burlington mall and Dufferin mall. 2006-2012
Custodial / Janitor United Church. 2002-2006
Maintenance facilitator Women’s shelter. 1999-2002
Receptions Holth Renfrew. 1986-1998
Housekeeping supervising duties: light and heavy cleaning, Strip and Wax floors, Carpet wash.
Custodial / janitor duties: General cleaning interior and external.
Maintenance facilitator of the church.
EDUCATION
High school diploma Lima-Peru
Personal Attendant Canadian all care college
WHMIS and CPR
Laura V Gourley Cell 416-***-**** Email: acw22s@r.postjobfree.com
Objective
Seeking a position to utilize and develop my supervisor skills in the cleaning industry
Qualification summary
Able to work well under pressure
Great at delegating work in a friendly manner
Excellent time management skills
Superior communication skills with great management skills
Flexible and willing to learn new skills
Great organization skills
Work experience
Tbm Service group inc. May- August 2015
Building manager
Responsible for managing the staff requirements and task allocation to maintain labor cost in line with budgets.
Responsible level of standards for the housekeeping, cleaning, linen, service laundry and waste for the Toronto 2015 Pan American Games Village.
Ensuring proper measurement and proper use of cleaning supplies by all members.
Daily delegations and different tasks to the team members.
Managing 12 supervisors more the 50 staff members, for a building of 19 floors.
Operating and maintaining cleaning equipment and ensuring all policies are fallowed.
Ensuring That supplies are available each day to properly perform job.
Provide training for the new employers.
Locking up and securing job site at the end of the day.
Making sure for a safe and hazard free.
Fast fleet service inc 1999 - 2016
Operations Manger Evaluating performance, payrolls, Monitor and enforces compliance standards and regulatory requirements. Working directly with customers. Complete specific task that are urgent.