Accounts Receivable Manager
Resume:
*** ********** ***** ** #** MADISON, AL *****
256-***-**** acw1zq@r.postjobfree.com
Valerie Estes
OBJECTIVE
To secure a satisfying and challenging career opportunity, that would best utilize my skills, expand my knowledge, and offer opportunities for personal and professional growth.
WORK OF EXPERIENCE
June 2014-Present Alorica Huntsville, AL
Customer Care Professional
Responsible for accepting all inbound calls and exhibit first call resolution
Apprise consumer of product benefits and recommend the best product based on consumer needs
Furnish consumer with account information and address consumer question
Accurately key and verify consumer credit card application and provide consumer application results
Specialize in high profile consumer needs and applications
December 2011- April 2013 Randstad Staffing/State Farm Insurance Greensboro, NC
General Mail Prep
Garner and categorize all incoming mail for insurance claims
Ensure all incoming mail is digitally scanned through to proper department
Maintain optimal levels of productivity and accuracy
July 2008 - September 2009 WCWG - TV20 Greensboro, NC
Business Manager, A/P, A/R /Human Resources
Responsible for processing company payroll
Ensure day-to-day task was properly and accurately executed which include purchasing, hiring, training, and quality control
Assist company in reaching goals, supervising company activities and employees
Generate financial statements and reports detailing accounts receivable status
Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted
February 1990 - July 2007 WJRT - TV12 Flint, MI
Accounts Receivable Clerk
Keep track and process incoming accounts
Generate financial statements and reports detailing accounts receivable status
Verify discrepancies by and resolve clients’ billing issues
Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted
EDUCATION
June 1977 Dwight D. Eisenhower High School - Blue Island, Illinois
Diploma - General Studies
May 1977 Blue Island School of Beauty Culture - Blue Island, Illinois
Certified Cosmetologist
PROFESSIONAL SKILLS
Proficient computer literacy through work experience in Microsoft Office to include Word, Excel, and PowerPoint. In addition, VCI Office System, Enterprise, OTV Traffic system, AS400. Proficient in operating office machines to include switchboard, multi-line phone, fax machine, and copier machine.
REFERENCES
Jasmine Collins
Customer Care Professional
Alorica
15749 Trey Hughes Drive
Harvest, AL 35749
Gayle Grady
Business Coordination Associate
Verizon Wireless
140 Summer View Drive
Huntsville, AL 35758
Ronnie Urquhart
IT Help Desk Analyst
Veteran Affairs Hospital
7610 Ashor Drive NW
Huntsville, AL 35806
Jacqueline Holmes
Manager
Securitas
3633 Fenwick Circle
Flint, MI 48503
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