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Customer Service Machine Operator

Location:
United States
Posted:
October 14, 2016

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Resume:

FATIMA LEMFADEL

*** ******** ****** *** *****, CT 06511 203-***-**** acw1zc@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Experienced Clinical Receptionist/Medical Biller and Coder working in a high volume general practice medical office

Experience with ICD-9, ICD-10, CPT-4 and HCPC; HIPAA trained

Knowledgeable of Medical Terminology; Pathology

Able to process high volume workload accurately and professionally; ability to work independently, organize and prioritize work assigned in order to meet goals and deadlines

Tri-lingual: English/Arabic/French

EDUCATION AND TRAINING

CONNECTICUT CENTER FOR ARTS AND TECHNOLOGY (CONNCAT), New Haven, CT 2013

Diploma, Medical Coding

Medical Billing and Coding Externship: Internal Medicine, Orange, CT (1/2014-4/2014)

GATEWAY COMMUNITY COLLEGE, New Haven, CT 2009-2010

Liberal Arts courses (24 credits)

CERTIFICATIONS

Certified Professional Coder certification (CPC) Expected examination date Fall 2016

HIPAA Certificate (Health Insurance Portability and Accountability Act

COMPUTER SKILLS

PC data entry; Microsoft Word, Excel; LYTEC (patient information and scheduling)

WORK EXPERIENCE

INTERNAL MEDICINE, Orange, CT 04/2014-Present

Clinical Receptionist/Medical Biller and Coder

Answers and returns calls from patients, physicians, hospitals, insurance companies, homecare agencies and laboratories using a multi-line phone system

Documents phone messages using Microsoft Word; reports messages to practice physicians

Schedules appointments and records patient information using LYTEC

Records treatment codes following prescribed coding standards: ICD-9, ICD-10, CPT-4, HCPC

Reviews physician notes and obtains clarifications when necessary

Assigns appropriate medical codes to all diagnoses and services; manages all outpatient coding

Prepares statements, bills and invoices

Tracks payments and methods of payment using Microsoft Excel spreadsheets

Maintains various forms: new patient, accident reports, pre-operative, student physicals, FMLA, CDL

Assesses inventory of office supplies required for front desk activities

Daily review of patient charts to determine the service provided or diagnosis recorded in order to properly record the appropriate billing codes

Reviews completeness of the patient chart; reviews physician recorded progress report of the examination to reconcile action and record for billing

Places orders for laboratory tests, receives test results and updates patient laboratory orders

Evaluates reports for diagnoses and blood work results

Communicates with Physicians to receive and report information about patients

Interprets and translates for Arabic-speaking patients

COVIDIEN, North Haven, CT 05/2013-12/2013

Machine Operator

Performed quality control checks for Medical devices and parts

Reviewed work orders and blueprints to ensure work is performed according to specifications

Supervised assemblers and trained employees on job procedures

Provided assistance to the assembler in the production of medical sutures

Maintained production equipment and machinery

IKEA, New Haven, CT 06/2007-11/2012

Provided customer service related to store promotions and products; Resolved customer service related issues; recommended products to customers, based on customers' needs and interests

Answered customers' questions about merchandise and advise customers on merchandise selection

Submitted store merchandise orders

Received, opened, unpacked sales floor merchandise; priced and stocked incoming merchandise orders

Assessed inventory and examined merchandise to identify items to be reordered or replenished

HILL REGIONAL CAREER HIGH SCHOOL, New Haven, CT 08/2007-09/2008

Teacher Assistant

Helped students with reading and writing homework

Supported classroom teacher with photocopying and other tasks

Assisted classroom teacher with maintaining student records

Supervised students in classrooms, halls, cafeterias, schoolyard, gymnasium, and on field trips

Organized and supervised games and other recreational activities to promote physical, mental, and social development

Prepared lesson materials, bulletin board displays, exhibits, equipment, and demonstrations

KX INDUSTRIES, Orange, CT 06/2006-04/2007

Machine Operator

Operated filter assembly machinery; manually constructed charcoal filters; responsible for understanding work orders and construction plans

YALE UNIVERSITY, New Haven, CT 06/2006-09/2006

Arabic Translator

Translated various text materials from Arabic/English and English/Arabic

Conducted oral translation and explanations to Arabic speaking subjects

Solicited potential research subjects for various studies

Provided cultural advice to researchers concerning Arab subjects

GOODWILL INDUSTRIES, New Haven, CT 01/2005-10/2005

Material Processor/Cashier

Separated boutique clothing from other clothing; priced and organized clothing shipments; operated cash registers as needed

VOLUNTEER

HABITAT FOR HUMANITY (2005-2006)

Office Assistant

Answered telephones; Opened, sorted, and routed incoming mail, answered correspondence, prepared outgoing mail

Worked on various Excel documents; Searched customer information and data using internet

Compiled, copied, sorted, and filed records of office activities, business transactions, other activities

Organized files and work area



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