Resume

Sign in

Customer Service Microsoft Office

Location:
Chittenden County, Vermont, United States
Salary:
35000
Posted:
October 14, 2016

Contact this candidate

CATHERINE R STREETER

P.O. BOX **

SHELBURNE, VT *5482

802-***-**** (CELL) 802-***-****

Dynamic, enthusiastic, and conscientious Office Professional with extensive experience in a variety of different office environments and proven ability to work with others in fast-paced working conditions. Learn and adapt quickly to new situations. Possess excellent communication skills, both verbal and written. Thoroughly enjoy working with the customer, a definite “people person”. Outstanding troubleshooting skills, with efficient and successful solutions. Highly motivated, dependable, goal-oriented and flexible. Committed to a job well done with professional excellence.

Professional Experience:

Alutiiq Technical Service April 2016 to present

Personal Security Assistant

Gather and verify data used for pre-employment

Entry on Duty related to Federal security process

Case set up

Assist with preparation of documents, materials, and information required for final determination regard suitability,security and access determination

Request background investigations with Office of Personnel Management

Reviewing and returning documents to the subject for additional information

Reconciling records of departing employees to ensure files are separated

Identifying, tracking, and contacting individuals tasked to complete security paperwork

Document and record information necessary for the processing and tracking of all actions in various personnel security related database for historical and tracking purposes

NPC Processing October 2015 to April 2016

Inside Sales

Answer Telephone Enter incoming orders-Via fax or phone

Schedule delivery Assist my boss with administrative work

Accounts Payables

State of Vermont

Benefits Program Specialist (BPS). April 2014 to Oct 2015

ANSWER INCOMING CALLS HANDLING IRATE CUSTOMERS

PROCESS THE APPLICATION DETERMINE ELIGIBILITY

MAIL NOTICE OF DECISION RESEARCH FOR ERRORS

INVESTIGATE CASE TO BE SURE NOT DUPLICATED

PROBLEM SOLVER

State of Vermont

DCF-ADPC department. Application Processing Center. September 2013 to April 2014

ACCESS (DOC SYSTEM) ONBASE

ORACLE DOCUMENT SCANNING

BATCHING MAIL PROCESSING APPLICATIONS

Timberlane Dental

Accounts Receivables- Human Resources Admin. November 2011- to July-2013

QSI SOFTWARE ACCOUNTS RECEIVALBE

APPLY INSURANCE PAYMENTS ONLINE PAYMENTS

MICROSOFT OFFICE EXCEL SPREADSHEETS

OSHA FILINGS WORKMAN COMP. CLAIMS

MEDICAID PAYMENTS KEEPING UP WITH EMPLOYEE FILES

Kaycan Ltd., Williston, VT

Human Resource Administrator- June 2008 to February 2011

PAYROLL- ADP AND PAYDATA HEALTH INSURANCE BENEFITS

401K POLICIES EXCEL- SPREADSHEETS

ORACLE SOFTWARE MICROSOFT OFFICE-WORD

NEW HIRE PACKETS CUSTOMER SERVICE SKILLS

BUSINESS CORRESPONDENCE ASSIST IN EXITING OF EMPLOYEE

PROBLEM RESOLUTIONS

Shelburne Limestone, Colchester, VT

Accounts Payable- Sept 2006 to June 2008

PAYROLL- 5 COMPANIES ADP AND PAYDATA SOFTWARE

ACCOUNTS RECEIVABLE ANSWERING TELEPHONE

CUSTOMER SERVICE SKILLS EXCEL SPREADSHEETS

MICROSOFT WORD QUARTERLY TAX FILINGS- 1099

PROBLEM RESOLUTIONS

Shelburne Veterinary Hospital, Shelburne, VT PART TIME POSITION

Bookkeeper- December 2005 to November 2008

PAYROLL – IN HOUSE ACCOUNTS PAYABLE

ACCOUNTS RECEIVABLE QUARTERLY REPORTS FOR TAX PURPOSE

QUICK BOOKS PROBLEM RESOLUTIONS

Marlene Bryant CPA.,PC, Williston, VT

Business Administrative- May 2004 to September 2006

QUICK BOOKS EXCEL SPREADSHEETS

ACCOUNTS RECEIVABLE ACCOUNTS PAYABLE

PREPARE TAX RETURNS PAYROLL- QUICKBOOKS

ANSWER TELEPHONE SCHEDULE APPOINTMENTS

ATTAINED A CERTIFICATE FROM H&R BLOCK TO DO TAX RETURNS

. Merriam-Graves, S.Burlington

Store Supervisor- April 2001 to August 2003

Supervised and coordinated delivery routes for 3 people for a welding supply store.

Supervised 6 employees, scheduled work hours, resolved conflicts and determined salaries.

Maintained inventory of welding supplies in the store

Held weekly meetings on how to make a team work better

Conducted periodic inventories and directed preparation of Purchase orders according to the company policy

Interpreted company policies to workers and enforced safety

Performed year-end inventory in all aspects. Counting and doing variance

In charge of maintaining accounts receivable and keeping it at the 5% in 90 days or lower, of which most of the time I was able to achieve.

Merriam-Graves-S.Burlington, VT

Credit Manager April 1986 to April 2001

Managed 11 stores accounts receivables

Assisted subordinates and supervisors in identifying and resolving problems

Assigned responsibility for investigating and verifying financial status and reputation of prospective customers applying for credit

Prepared documents to substantiate findings and recommended rejection or approval of applications

Established credit limitations on customer accounts

Responsible for the collection of bad checks and delinquent bills

Audited delinquent accounts considered to be uncollectible

Prepared and processed at least 150 credit applications per month

Submitted delinquent accounts to either collections or Small Claims court

EDUCATION

Graduated from Winooski High School with Honors

Volunteered at the Vermont Respite House in Williston, VT- duties include Answering the telephone, filing and distributing mail, assist in the kitchen with meals and also going around to the rooms to take orders for lunch. This is now a random job as needed

Volunteered for special events at the Shelburne Museum doing various duties.



Contact this candidate