CATHERINE R STREETER
P.O. BOX **
SHELBURNE, VT *5482
802-***-**** (CELL) 802-***-****
Dynamic, enthusiastic, and conscientious Office Professional with extensive experience in a variety of different office environments and proven ability to work with others in fast-paced working conditions. Learn and adapt quickly to new situations. Possess excellent communication skills, both verbal and written. Thoroughly enjoy working with the customer, a definite “people person”. Outstanding troubleshooting skills, with efficient and successful solutions. Highly motivated, dependable, goal-oriented and flexible. Committed to a job well done with professional excellence.
Professional Experience:
Alutiiq Technical Service April 2016 to present
Personal Security Assistant
Gather and verify data used for pre-employment
Entry on Duty related to Federal security process
Case set up
Assist with preparation of documents, materials, and information required for final determination regard suitability,security and access determination
Request background investigations with Office of Personnel Management
Reviewing and returning documents to the subject for additional information
Reconciling records of departing employees to ensure files are separated
Identifying, tracking, and contacting individuals tasked to complete security paperwork
Document and record information necessary for the processing and tracking of all actions in various personnel security related database for historical and tracking purposes
NPC Processing October 2015 to April 2016
Inside Sales
Answer Telephone Enter incoming orders-Via fax or phone
Schedule delivery Assist my boss with administrative work
Accounts Payables
State of Vermont
Benefits Program Specialist (BPS). April 2014 to Oct 2015
ANSWER INCOMING CALLS HANDLING IRATE CUSTOMERS
PROCESS THE APPLICATION DETERMINE ELIGIBILITY
MAIL NOTICE OF DECISION RESEARCH FOR ERRORS
INVESTIGATE CASE TO BE SURE NOT DUPLICATED
PROBLEM SOLVER
State of Vermont
DCF-ADPC department. Application Processing Center. September 2013 to April 2014
ACCESS (DOC SYSTEM) ONBASE
ORACLE DOCUMENT SCANNING
BATCHING MAIL PROCESSING APPLICATIONS
Timberlane Dental
Accounts Receivables- Human Resources Admin. November 2011- to July-2013
QSI SOFTWARE ACCOUNTS RECEIVALBE
APPLY INSURANCE PAYMENTS ONLINE PAYMENTS
MICROSOFT OFFICE EXCEL SPREADSHEETS
OSHA FILINGS WORKMAN COMP. CLAIMS
MEDICAID PAYMENTS KEEPING UP WITH EMPLOYEE FILES
Kaycan Ltd., Williston, VT
Human Resource Administrator- June 2008 to February 2011
PAYROLL- ADP AND PAYDATA HEALTH INSURANCE BENEFITS
401K POLICIES EXCEL- SPREADSHEETS
ORACLE SOFTWARE MICROSOFT OFFICE-WORD
NEW HIRE PACKETS CUSTOMER SERVICE SKILLS
BUSINESS CORRESPONDENCE ASSIST IN EXITING OF EMPLOYEE
PROBLEM RESOLUTIONS
Shelburne Limestone, Colchester, VT
Accounts Payable- Sept 2006 to June 2008
PAYROLL- 5 COMPANIES ADP AND PAYDATA SOFTWARE
ACCOUNTS RECEIVABLE ANSWERING TELEPHONE
CUSTOMER SERVICE SKILLS EXCEL SPREADSHEETS
MICROSOFT WORD QUARTERLY TAX FILINGS- 1099
PROBLEM RESOLUTIONS
Shelburne Veterinary Hospital, Shelburne, VT PART TIME POSITION
Bookkeeper- December 2005 to November 2008
PAYROLL – IN HOUSE ACCOUNTS PAYABLE
ACCOUNTS RECEIVABLE QUARTERLY REPORTS FOR TAX PURPOSE
QUICK BOOKS PROBLEM RESOLUTIONS
Marlene Bryant CPA.,PC, Williston, VT
Business Administrative- May 2004 to September 2006
QUICK BOOKS EXCEL SPREADSHEETS
ACCOUNTS RECEIVABLE ACCOUNTS PAYABLE
PREPARE TAX RETURNS PAYROLL- QUICKBOOKS
ANSWER TELEPHONE SCHEDULE APPOINTMENTS
ATTAINED A CERTIFICATE FROM H&R BLOCK TO DO TAX RETURNS
. Merriam-Graves, S.Burlington
Store Supervisor- April 2001 to August 2003
Supervised and coordinated delivery routes for 3 people for a welding supply store.
Supervised 6 employees, scheduled work hours, resolved conflicts and determined salaries.
Maintained inventory of welding supplies in the store
Held weekly meetings on how to make a team work better
Conducted periodic inventories and directed preparation of Purchase orders according to the company policy
Interpreted company policies to workers and enforced safety
Performed year-end inventory in all aspects. Counting and doing variance
In charge of maintaining accounts receivable and keeping it at the 5% in 90 days or lower, of which most of the time I was able to achieve.
Merriam-Graves-S.Burlington, VT
Credit Manager April 1986 to April 2001
Managed 11 stores accounts receivables
Assisted subordinates and supervisors in identifying and resolving problems
Assigned responsibility for investigating and verifying financial status and reputation of prospective customers applying for credit
Prepared documents to substantiate findings and recommended rejection or approval of applications
Established credit limitations on customer accounts
Responsible for the collection of bad checks and delinquent bills
Audited delinquent accounts considered to be uncollectible
Prepared and processed at least 150 credit applications per month
Submitted delinquent accounts to either collections or Small Claims court
EDUCATION
Graduated from Winooski High School with Honors
Volunteered at the Vermont Respite House in Williston, VT- duties include Answering the telephone, filing and distributing mail, assist in the kitchen with meals and also going around to the rooms to take orders for lunch. This is now a random job as needed
Volunteered for special events at the Shelburne Museum doing various duties.