Cavazos, Daisy

**** ****** ***** **. 281-***-**** acw1x8@r.postjobfree.com

Education

DIPLOMA MAY 2011 MILBY HIGH SCHOOL

Skills & Abilities

GREAT CUSTOMER SERVICE, 6 LINE PHONE ETHIC, GREAT TEAM WORKER AS INDIVIDUAL WORKER, REACHING MONTHLY STANDARD, GREAT

WORKING IN A FAST PASTE ENVIRONMENT, MOTIVATED & A FAST LEARNER.

Experience

MEMBER SERVICE REP COMMUNITY HEALTH CHOICE OCTOBER 2015-PRESENT

I started with A1 Personnel staffing agency on October 12, 2015 and got hired on with Community Health Choice on February 8th 2016. Answering and call track incoming calls related to eligibility and provide information regarding all CHC benefit plans. Offer excellent customer service through daily phone interaction with members and providers which is captured on the monthly monitoring form. Accurately process primary care physician and obstetrician changes into the system. Work collaboratively with coworkers to deliver member/provider services that meet or exceed member/provider expectations. Assist with other projects and deadlines as determined or requested by Management, includes the quality of the work completed. First standards of behavior during all provider, member, visitor and staff encounters.

• Friendliness

• Integrity

• Responsibility

• Satisfactory

• Teamwork

CASHIER COLLECTOR TEXAN CREDIT CORP MAR 2014 – OCTOBER 2015

The duties of a cashier collector is being in the phone making calls, answering calls, taking applications

over the phone or in person, taking payments, going to the bank, open loans, selling renewals, going out in the field to

collect payments, reaching 1st 5 working days goal, monthly goals & when the manager is not there closing at the end of

the day.

FRONT DESK CLERK INNOVA MULTI SERVICES MAR 2013 - JAN 2014

Greeting customers, answering phone calls, taking appointments, announcing to my manager who is there & taking payments.

SALES ASSOCIATE FAMILY DOLLAR NOV 2012 - FEB 2013

This position requires excellent communication

Great customer service skills and handling money.