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Customer Service Management

Location:
Mumbai, Maharashtra, India
Posted:
October 14, 2016

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BHARGAV S. SAMANT

House no. ***, At Chinchvan, Post Shirdhon, Taluka Panvel, District Raigad – 410206

Mob.: 0091 961*******/ Email: acw1wv@r.postjobfree.com

CHEF

Committed to provide consistent, fresh, and delicious meals.

PERFORMANCE SUMMERY: Result oriented, dedicated culinary professional, committed to maintain highest standards of culinary experience. Good communication and staff management abilities. Quality standards, food safety and hygiene are the key things in which I believe culinary profession is based on. Dedicated to improve culinary skills and food standards and take it to the highest level of customer satisfaction.

CULINARY SKILLS:

Menu Setting Hygiene Control Food Safety

Customer Service Order Synchronization Cost Management

Hospitality Training Stock Management Special Events Management

EDUCATION:

BTEC FIRST DIPLOMA IN HOSPITALITY MANAGEMENT (EALING, HAMMERSMITH & WEST LONDON COLLEGE, LONDON)

LEVEL 3 DIPLOMA IN HOSPITALITY MANAGEMENT (NEW ZEALAND MANAGEMENT ACADEMY, AUCKLAND)

HIGHER SECONDARY EDUCATION (BHARTIYA VIDYA BHAVANS, ANDHERI)

(STREAMS: COMMERCE, HOSPITALITY SERVICES & CULINARY ARTS)

HOSPITALITY SERVICE & CULINARY EXPERIENCE:

1) EVENTS ASSISTANT at THE HAMPLE 5 star BOUTIQUE HOTEL, PADDINGTON, LONDON (2008-2009)

2) COMMIES CHEF at PITCHER & PIANNO RESTAURANT, LIVERPOOL STREET, LONDON (2009)

3) DIRECTOR at SAMCON HOTELS AND DEVELOPERS PVT. LTD., MUMBAI, (2010- till date)

ADDITIONAL CAPABILITIES:

Self- starter with positive attitude

Flexible schedule

Strong attention to hazard control points

Exceptional ability to work with high volumes in a fast paced environment

Capable of lifting and moving heavy products



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