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Quality Assurance Engineer

Stormville, New York, 12582, United States
October 13, 2016

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John S. Duffy


A Professional, Dedicated Leader of 17 years at multinational corporations in the following IT disciplines: Software Engineer, QTP Developer, Automation Engineer, (SDET), Software Developer In Test, Quality Assurance Software Engineer, Database, SQL Administrator, Confluence Developer, Java Application Developer, Networking and Architecture. Position in Software Quality Assurance / Project Management role.


4-7 years - VB, HTML, SQL, Quick Test Professional

1-2 years - Groovy, TestNG, Java, Selenium Web Driver, SpecFlow, Gherkin, Ruby, Cucumber, C#, BIRT, Jenkins, Mongo DB


IntelliJ, Quick Test Professional v11.0, Microsoft Visual Studio 2010, RubyMine 3.0


Agile, Waterfall, BDD, TDD, Software Lifecycle, Software Engineering

Project Solutions:

Jira, Rally, GitHub, Sublime, Notepad++


Unix/Linux, Windows, VMware, Docker, MesOS, MicroServices Architecture, SQL Server, Confluence Markup, Enterprise wiki v2.10, EMC Documentum Management System, Query Analyzer


CATALOGIC SOFTWARE, INC. / SYNCSORT, WoodCliff Lake, NJ June 2013 – April 2016

This Data Storage Management company produces intelligent copy data solutions for the Data Backup and Protection industry.

ECX: Product base provides Copy-Data Protection, File Cataloging, Reporting & Analytics solutions for

physical storage, virtualization, cloud, Linux for Data Backup and Protection use cases.

Support for NetApp, VMware, vCloud, IBM, EMC, Docker storage systems architecture

Software Engineer, Quality Assurance

Test Lead Docker, Mesos platform environments, and shard node configurations.

SME for ECX BIRT Reporting and Analytics application.

Delegated workflow to 20-30 resources in China offshore team.

Conducted Daily Status checks on China team identifying blockers, monitor progress for issue completion.

Trained new hires and on-boarding activities.

Product Knowledge Expert on Docker Linux virtualized environments.

Configuration / Deployment of VMware, Docker Compose, and MesOS environments.

Developed, and Maintained TestNG, Test-Driven Development Framework.

Designed automated test scripts within REST/API calls for Jenkins smoketest continuous integration.

Investigation of Root Cause Analysis techniques for stack trace determinate problem solving

Execution of test scripts with Groovy, Grest, JSON data sets.

Authored Test Plans with BDD centric test cases, Postman response.

Prototyping of Selenium, Cucumber Framework solution.

Engineered Performance Tests for metric analysis.

Performed qualification for Web Micro services for Distributed Platforms on node datasets.

Qualification of Product through unit, API, regression, performance, smoke, user-acceptance.

MEDIDATA SOLUTIONS, INC., New York, NY August 2010 – November 2012

This Health Life Science firm produces SAS On Demand products for the Clinical Trial industry.

Senior Software Quality Assurance Engineer

SQA Project Lead for VAR Portfolio.

Delegated workflow to 3-4 internal team.

Conducted Daily Status checks on internal team identifying blockers, monitor progress for issue completion.

Interviewed prospective candidates assessing feedback recommendations to management.

Initiated cross functional peer review sessions within department with established best practices.

Trained new hires in project responsibilities and ramp up/on boarding.

Provided estimates for workflow to determine Cost Benefit Analysis of manual/automation effort over time.

Authored documentation for regulated industry: Validation Plan, Validation Summary, Release Candidate Form, Release Completion Form, Traceability Matrix.

Performed contemporary testing methodologies: Feature, Regression, Black Box, DryRun, Validation.

Participated in Agile Lifecycle: Sprint, Scrum, Fibonacci Estimates, Planning, Reveal, Retrospective.

Created HTML template for Validation Portal .

Utilized CloudBerry Columbo (FTP) to upload portal content.

Reviewed SQL scripts designed for back end testing of report generation.

Automation workflow focus on Behavior Driven Development (BDD) model with Page Object design.


QTP: This project set focused on creating new scripts for a site which produced client based custom reports.

Authored/Created scripts encapsulating business drivers, sub library, .ini file.

Incorporated solution deployment on parameterization, synchronous timing loops, streamlined object repository.

Programmed and Designed step definitions for object identification, descriptive programming, string comparisons, UI navigation.

Utilized reusable subs expediting script ramp up time.

Leveraged function generator adding subs to core project library.

SpecFlow/Selenium: These report based scenarios verified both data content and UI navigation practices.

Debugged and Executed test suite in Test Editor.

Maintained feature files providing estimates for new content.

Applied code changes for new releases.

Created templates with SpecFlow/Gherkin for script development with Page Object Design.

Ruby/Cucumber: This project involved converting manual test cases to an automated solution. 784 scripts produced.

Authored Feature files, Backgrounds, and script templates.

Designed step definition templates to be fleshed out by others.

Executed batch file during DryRun and Validation environments.


This benefits consulting/actuarial/reinsurance firm produces subscription model web applications for its client marketplace. Knowledge Management Department.

Software Quality Assurance Analyst / QTP Developer

Lead Architect for automation initiative of Documentum, an enterprise content management publishing platform, based websites. Developed test suite employing VB script, utilizing QTP functionality: object repository, memory optimization, checkpoint, function library.

Designed and Implemented automated script platform though optimization, and reusability maneuvers streamlining unit & regression phases by 75%.

Researched and Developed adaptive scripts with database SQL providing verification of data sets reducing reliance of manual testing by 25%.

Authored manual documents, enhancing unit, regression phases, increasing scalability and reusability from 25 – 50%.

SQA Analyst / Database SQL Administrator

Created tables for web application database on development server reflecting docbase environment changes. Provided Analysis & Consultation to clients interpreting format report results.

Produced ad-hoc queries for in-house clients reducing external dependencies by 90%.

Updated and Maintained stored procedures for data retrieval during development.

Defined and Formatted report data for clientele in production.

Created and Designed queries based on client research requests centralizing in-house repository by 85%.

Performed due diligence researching and applied data from multiple resources.

SQA Analyst/ Confluence Developer

Designer & Implementer for Confluence, an social computing wiki platform. This project was to be utilized across an enterprise firm wide line-of-business rollout.

Created UML pages featuring embedded macros and 3rd party plugs enhancing visibility through Social Tagging by 25%.

Developed centralized workspace repository for macros, and template roadmap increasing collaborate data, reducing external reliance by 35%.

Implemented SQL query functionality in retrieval of database tables increasing local dependencies by 85%.

Research & Implement metric usage of News/Data Feeds, Blogs, Publishing, Collective Authoring ultimately refining the model construct for templates.

Researched CSS, HTML, Themes, Layout for feasibility during design stage.


This software division produces a suite of Point-Of-Sale retail applications.

Quality Assurance Software Engineer

Lead Engineer of CRS Retail Store TM, Retail Ovation TM software and delivered the releases on time and under budget.

Tests and Investigates .NET,VB,C,SQL,ADO application products, and reporting in the VIBES error tracking database.

Created SQL scripts and recommended code changes for programming reducing development time by 25%.

Performed Credit Tender Certifications on client accounts via third party venders, thereby reducing user acceptance testing by 85%.

Reviewed the integrity of modifications and estimated the testing effort, reducing the initial revisit rate of quality assurance issues by 50%.

Authored the creation of test scripts detailing the functional unit and random tests, reducing scope and irregular scenarios by 95%.

Performed life cycle testing (unit, random, stress, and regression, transaction set) to increase reliability by 40 production hours.

Managed the creation of documentation for each release and received high customer satisfaction ratings, reducing weekly customer service calls by 90%.


This legal based company specializes in corporate tax software and services.

Quality Assurance Analyst

QA Lead for corporate insurance division: TM, TM.

Tested Java, HTML, ASP, CSS scripted web portal applications.

Analyzed LoadRunner TM scripts for stress and performance testing reducing the number of production issues by 95%.

Network & Architecture Technician

Utilized LANDesk TM for pc configurations increasing customer satisfaction by 50%.

Provided internal support for I.T. departments and upper management.

Java Application Developer

Developed corporate web pages increasing dependency of HTML, XML, CSS, DHTML technologies within FrontPage TM, and Interdev TM products by 100%.

Conversion of in-house software products from C++ to Java, increasing efficiency with JDK 1.2TM by 50%.

Reduction of Borland compilers by 75% within first 12 months of production.


BS, Computer Engineering, University at Buffalo, Buffalo, NY

AS, Computer Science, Dutchess Community College, Poughkeepsie, NY

AA, Mathematics, Dutchess Community College, Poughkeepsie, NY


2011 - Certified Scrum Master (CSM)

2009 - MCAD (Coursework completed)

Developed suite of training applications within .NET environment

2007 - Write To The Top

Workshop focusing on business communication

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