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Engineer Customer Service

Richmond, Texas, United States
October 13, 2016

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Richmond, PING TX CAI ***** 832-***-****

Focused and resourceful professional, optimizing process improvements, driving cost-effective solutions, and providing timely project completions. Known as highly adaptable self-starter, managing multiple projects simultaneously and effectively while ensuring quality, safety, and customer service are top priorities.

Expertise in:

Design, Calculation, and Analysis

2D AutoCAD Drafting and GD&T (Geometric Dimensioning and Tolerance)

3D Modeling Pro/Engineering, SolidWorks


Research and Development

Quality Control and Testing

Subsea Equipment, Umbilical Termination Head, Flying Lead, Junction Plate

Wellhead System API 6A

Pipeline Valves API 6D


Electrical Submersible Pump, Progressive Cavity Pump


OCEANEERING, Houston, TX 2014 – 2016

Project Engineer

Reduced project costs by providing cost effective solutions, benefiting project management and improving customer satisfaction.

Supported product and Fabrication Engineers, ensuring on-time delivery of all equipment and procedure.

Decreased inventory costs by employing most cost effective defect part disposition solutions. DEEPSEA ENGINEERING, Houston, TX 2012 – 2014

Subsea Project Specialist and Engineering Team Lead

Created installation storyboard with AutoCAD, reducing missed steps in the installation process.

Provided technical support to proposal groups, ensuring all customer requirements were achieved.

Supervised and trained entry level product engineers, facilitating surface wellhead and API 6A equipment understanding.

NEWAY VALVES INTERNATIONAL, Houston, TX 2011 – 2012 Project and Product Engineer

Introduced processes to test and qualify gate valves, ensuring industry standard and increased sales.

Improved API 6D gate valve / ball valve, eliminating repetitive product failure.

Assisted oversea manufacturing as translator, minimizing communication between business development and manufacturing.

WEATHERFORD INTERNATIONAL, Houston, TX 2007 – 2011 Design and R&D (Research and Development) Engineer

Completed design for the API 6A wellhead and gate valves, providing customer specific products.

Met industry quality standards, applying AutoCAD skills and GD&T (Geometric Dimensioning and Tolerances) in machine drawings.

Used Pro/Engineer, designing packer assembly and part machine drawings.

Developed improved equipment for oil and gas industry, creating market competitive edge.

BAKER HUGHES CENTRILIFT, Claremore, OK 2005 – 2007 Engineering Technologist II

Provided 3D modeling with Pro/Engineering, enabling better final product understanding.

Developed 2D machine drawing with AutoCAD for manufacturing.

Assembled the electrical submersible pump and progressive cavity pump for testing.


Master of Business Administration (MBA),

University of Houston, C.T. Bauer College of Business, Houston, TX

Bachelor of Science (BS), Mechanical Engineering,

Oklahoma State University, Stillwater, OK

US Citizen, fluent in English and Chinese (Mandarin) PATENT

US Patent No. US 9009945 B2, Hydraulic Tensioning Flange Connector

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